Brantford Nissan

Very positive experience in leasing a second vehicle from Brantford Nissan. Personnel was knowledgeable, efficient and accommodating throughout the process. Product features and lease terms were fully expl Brantford Nissan. Personnel was knowledgeable, efficient and accommodating throughout the process. Product features and lease terms were fully explained or demonstrated. Atmosphere and interactions with all staff were friendly and welcoming. More

My wife and I just had the best experience buying a new car that we have had in the last 40 years .We decided to buy a mid size SUV so we looked at several different makes and models and then tried out the car that we have had in the last 40 years .We decided to buy a mid size SUV so we looked at several different makes and models and then tried out the new 2021 Rouge Platinum. Very pleased. We booked an appointment with Garrett Smith. He treated us like family right from the minute we walked through the door.. {We are not family} He explained all of the features before we drove it. Then the car pretty much sold itself. Thank you to Garrett and Eric for walking us through. More

This dealership is truly awesome as they are super friendly and go above and beyond to help you achieve getting your car for you if you are in the market for a car I suggest going to them they are the friendly and go above and beyond to help you achieve getting your car for you if you are in the market for a car I suggest going to them they are the best More

Nissan's Best Dealership I recently purchased by THIRD Nissan Rogue from Brantford Nissan. I keep going back since my initial purchase through Brad was the best car purchase I recently purchased by THIRD Nissan Rogue from Brantford Nissan. I keep going back since my initial purchase through Brad was the best car purchase interaction I have ever had. Hence, I went back the second time and purchase another through Brad. The third time, I purchase my car through Mike as Brad changed positions. I was equally as pleased with how he handled the sale. I might also add that this was a "first" that I went into the dealership and out, the same day WITH my new car - the entire transaction was complete in just a few hours. Since I live in London, that was a bonus for me in that I didn't have to go back to pick up the car. London is about an hour from Brantford and well worth the drive!!! I can't recommend this dealership enough. Pam C. More

Best of the Best!!! I have dealt with this awesome dealership since my first Nissan experience back in 2007 and would highly recommend them for both sales and service. Mi I have dealt with this awesome dealership since my first Nissan experience back in 2007 and would highly recommend them for both sales and service. Mike helped with the lease and buyout of my Versa (2007, 2013) and because of his incredible professionalism, care of detail and patience in dealing with my many questions and concerns, I asked for him personally again to assist me with a new car purchase. Mike is incredibly knowledgeable about all Nissan products and is able to easily help you choose the right vehicle that meets your needs and fits your price point. You feel that right from the start his goal is to ensure you are happy with every aspect of the purchasing process. He is kind in taking the time to explain all the necessary steps in buying ... vehicle specifications, options, warranty, financing etc. He takes great care in making the process as easy as possible and that there is perfect understanding of all paperwork before you sign on the dotted line. He was readily available to talk to and was very prompt in all correspondence. His level of customer care cannot be beaten! My family who came with me on the visits to the dealership were just as equally as impressed at Mike's level of service. Their next cars I feel will be Nissans! I cannot thank Mike enough for his care and kindness in making this vehicle purchase so smooth and efficient. MIke is top notch and I would recommend him to anyone considering a Nissan. More

The Best Dealership Ever Since 2001 till 2018 you have exceeded all of our expectations. From our first Nissan Altima to our Maxima from sales to the most amazing service depa Since 2001 till 2018 you have exceeded all of our expectations. From our first Nissan Altima to our Maxima from sales to the most amazing service department . It is simple you are the BEST More

Terrible customer service. Felt unvalued and unimportant. Hi Mike, When I got there to make an offer on the Nissan Frontier, another male salesperson (didn't get name) had just sold the truck. But I do ha Hi Mike, When I got there to make an offer on the Nissan Frontier, another male salesperson (didn't get name) had just sold the truck. But I do have to say how displeased and shocked how my brother and I were treated with disrespect when that salesperson came out when I was sitting in the front driver's seat and my brother standing beside me when he opened the passenger door and slapped a large sold sign on the dash and rudely said, "ITS SOLD" and shut the passenger door and went back inside. We were left standing there. He was not very polite and basically ignored us. You would think a salesperson would stated the following, "Hi guys, I am sorry to say this vehicle has just been sold. Is there anything else we can assist you with. I am busy right now with the customer, but I can get another salesperson." We left immediately. I felt unvalued as a potential buyer, but I guess I was not important enough. I was prepared to make a cash offer today instead of waiting until Saturday. Needless to say, I will not be coming back to this dealership. I do thank Mike Emmerson for his professionalism and assistances on our first meeting. More

The only car dealership I deal with We have purchased 4 Muranos and 1 Infiniti at this dealership although we live less than 10 minutes from another Nissan dealership. The 30 minute driv We have purchased 4 Muranos and 1 Infiniti at this dealership although we live less than 10 minutes from another Nissan dealership. The 30 minute drive to Brantford is well worth the inconvenience. Our long time service adviser, Karen Saunders, makes each and every trip worthwhile, comfortable, pleasant, efficient and we walk away with first class maintenance and service. In February of 2017, we purchased a new 2017 Murano and a 2016 Demo Murano from Chad in Sales. We were able to meet the owner, Mr Lou D'Amato, and were extended the "red carpet" treatment. Amazing staff and amazing product! Keep up the great customer satisfaction!!! More

Always amazing! Have bought many vehicles from Brantford Nissan over the last 15 years.. always professional, amazing service.. made me feel like family. Will buy fro Have bought many vehicles from Brantford Nissan over the last 15 years.. always professional, amazing service.. made me feel like family. Will buy from them again, and again! More

Dave (sales) should be fired Went over to look at a 2012 Cube (4 years old), emailed with Keith (went well) arrive Saturday morning to see "Dave", after talking about warranties h Went over to look at a 2012 Cube (4 years old), emailed with Keith (went well) arrive Saturday morning to see "Dave", after talking about warranties he just walked out halfway through taking, i mean literately walked out, left us sitting at the desk, we waited 5 mins, he went off to do something else.... no idea what was going on. Spoken to the manager, however as hes still there (from a review above) likely not going to fire the guy who loosing there sales.. I wont be spending ANY money with this dealer. More