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Bramgate Volkswagen - Service Centre

4.4

21 Lifetime Service Reviews

268 Queen Street East, Brampton, Ontario L6V 1B9

21 Reviews of Bramgate Volkswagen - Service Centre

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March 12, 2017

"Mk6 VW GTI - 86,XXX Service"

- JWSF

Perhaps and oversight, but either case not impressed....A while back I had taken to Bramgate to get sparkplugs done. After the warranty was up I took the car to a non-dealer VAG specialist because of a misfire. I was advised by my non-dealer VAG specialist that it looks like the sparkplugs has never been changed before... Car no longer has misfires and runs smoothly and more powerfully after visit to my non-dealer VAG specialist...At the end of the day, I cannot verify because I am not a mechanic myself... but annoying to have to get sparkplugs done twice just for piece of mind...

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Recommend Dealer
No
Employees Worked With
Don't remember who I dealt with.
March 01, 2017

"Satisfied customer "

- Anthony

A very satisfied customer!!! Daniel Turner @ Bramgate Volkswagen , thank you for helping me purchased my jetta and looking forward to dealing with you in the near future!!! Anthony G.

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Recommend Dealer
Yes
Employees Worked With
Daniel Turner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 24, 2017

"Goes the extra mile!"

- Kareen

Chris was awesome in assisting with the purchase of our daughter's first car. He was very patient and answered all our questions. Anytime we visit, we can always count on him to help out when he can.

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Recommend Dealer
Yes
Employees Worked With
Chris Vander Wel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 03, 2017

"Great sales person"

- Inesa123

Even though young , Daniel demonstrated exceptional customer service experience. He is a great sales person. Using the technology made the purchase easier and saved my trips going at the dealership many times.

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Recommend Dealer
Yes
Employees Worked With
Daniel Turner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 31, 2017

"Service Centre"

- Monica C

My was at the dealership on Queen the other day and was speaking with Sudir about the great service I receive from my service advisor Rui but I never fill out the email I receive rating the service because I didn't think it mattered. He advised me how important it is for the advisor, so I'm writing my review now to say how much I appreciate the service I receive from Rui. This was my first VW purchase, a 2015 GTI, (I have always driven a Ford). I have seen more of the service centre than I would like, a lot of hiccups and recalls. I would just like to say whenever one of these hiccups arises I call Rui and he says if I'm in the area to drop in and he'll have it looked after ASAP. The problem is always rectified. If I decide to purchase this vehicle or lease a new one at my lease's end with VW, it will be because of the care and expertise I receive from Rui. He is very knowledgeable, pleasant and professional. Thank You Rui!!

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Recommend Dealer
Yes
Employees Worked With
Sudir Luthra
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Rui Canto
December 31, 2016

"I'm setisfied service "

- Sandeep

There's no doubt in this team providing a good service I am satisfied and thanks for all team for providing good service and I hope increase the business

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Recommend Dealer
Yes
Employees Worked With
Sudir Luthra
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Aman Saini, Sarah Foss
November 29, 2016

"Was great at first"

- Abdiel

Am a VW fan love these cars, Got myself a passat very nice car my only problem is this after paying for the car in full two days later my try to used the GPS guess what? its not working went back twice and was told they will call me when they can help. thats what happens when they got your money already so not happy.

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Recommend Dealer
Yes
Employees Worked With
Wayne Bassett
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 25, 2016

"I delt with service man Daniel, he was great, wonderful "

- melrub

I delt with service man Daniel, he was great, wonderful even service manager and other manages great even receptionist Rubina Ruban was very helpful and knowledgeable and pleasant I purchased and service with them my VW Jetta I am waiting for them to open Audi shop next to them to purchase Audi Q7

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Recommend Dealer
Yes
Employees Worked With
November 24, 2016

""Excellent Service and Staff""

- Amandeep Malhi

I got only one thing to say .. "They are the best". I would recommend Daniel and his team in heartbeat to anybody.. love my VW and service staff.. :)

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Recommend Dealer
Yes
Employees Worked With
Daniel Turner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 22, 2016

"Chris Vanderwel- Exceptional Customer Service"

- TSN

Chris was extremely helpful with guiding me through my snow tire selection process and found the best tire most suited to the winter conditions I experience outside of the city. He also made a follow up phone call to ensure I was satisfied.. The facilities are staff and a pleasure to deal with. Overall, this is the best service I have received in my 40 years of vehicle ownership TS Merifield

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Recommend Dealer
Yes
Employees Worked With
Chris Vander Wel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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