Bramgate Volkswagen - Service Centre

This is the 2nd vehicle I have purchased from Bramgate in the last 5 years. Yesterday, I picked up my 2019 Tiguan .and must say the whole experience was great! Marco the sales manager was very professional and went above and beyond to help me find the right vehicle. Richey in sales did a great job as well. His attention to details and making sure the process from quoting to delivering the vehicle was seamless and made the whole experience amazing. Finally, I can’t thank Michael in finance enough, what a great guy! This is a guy who will fight for you no matter the financial situation and make sure you get the financing needed. Again, these folks display professional attitude, empathy and make sure you are satisfied. Again, thank you All for this great experience. M. Rhinaoui

I am very pleased with the services. All staff is very nice. On top of that I got my brand new car on reasonable price deal.

I brought my father in laws Tiguan in for service and Brittany Sakoor was my advisor. She provided a great customer service experience. I will definitely be coming back with my Atlas for my services!

Not only was I happy with the service I was reassured I was buying something of quality. I was also sold something because it was meant for me not meant for my parents.

I live in the west end of Mississauga and there are 2-3 other Volkswagen dealers that are closer to our home. We selected Bramgate VW because of the positive customer reviews and are please that we did. The free shuttle service is a great idea but I was surprised that it only goes to locations in Brampton. I didn't ask for a loaner vehicle but your service representative (Arek) offered me a vehicle so I could return to my home office and work while my vehicle was being serviced. This was fantastic initiative and I am pleased that your staff are empowered with this level of decision making on behalf of your customers. Dealers can't control the quality of the vehicles or recall issues but they do impact the customer experience when dealing with service issues. I don't mind driving father to Bramgate for this level of customer service. Thank you

Came in for service on my old gti, spoke with Chris about the possibility of getting a new GTI. By the time I walked out I had the papers signed. Great experience, highly reccomend.

The staff were very friendly and more importantly professional. My sales person Marco was exceptional. He was very low key and did not pressure me into purchasing a vehicle out of my league. I was searching for a used Passat 1 owner, clean car proof and in excellent condition. That's exactly what Marco and the Manager Hugh got me into. Absolutely love my 2015 Passat !!!!

Perhaps and oversight, but either case not impressed....A while back I had taken to Bramgate to get sparkplugs done. After the warranty was up I took the car to a non-dealer VAG specialist because of a misfire. I was advised by my non-dealer VAG specialist that it looks like the sparkplugs has never been changed before... Car no longer has misfires and runs smoothly and more powerfully after visit to my non-dealer VAG specialist...At the end of the day, I cannot verify because I am not a mechanic myself... but annoying to have to get sparkplugs done twice just for piece of mind...

A very satisfied customer!!! Daniel Turner @ Bramgate Volkswagen , thank you for helping me purchased my jetta and looking forward to dealing with you in the near future!!! Anthony G.

Chris was awesome in assisting with the purchase of our daughter's first car. He was very patient and answered all our questions. Anytime we visit, we can always count on him to help out when he can.