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Bramgate Volkswagen - Service Centre

4.9

28 Lifetime Service Reviews

268 Queen Street East, Brampton, Ontario L6V 1B9

28 Reviews of Bramgate Volkswagen - Service Centre

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October 01, 2019

"This is the 2nd vehicle I have purchased from Bramgate in..."

- Amineont

This is the 2nd vehicle I have purchased from Bramgate in the last 5 years. Yesterday, I picked up my 2019 Tiguan .and must say the whole experience was great! Marco the sales manager was very professional and went above and beyond to help me find the right vehicle. Richey in sales did a great job as well. His attention to details and making sure the process from quoting to delivering the vehicle was seamless and made the whole experience amazing. Finally, I can’t thank Michael in finance enough, what a great guy! This is a guy who will fight for you no matter the financial situation and make sure you get the financing needed. Again, these folks display professional attitude, empathy and make sure you are satisfied. Again, thank you All for this great experience. M. Rhinaoui

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Recommend Dealer
Yes
Oct 03, 2019 -

Bramgate Volkswagen responded

Happy Thursday! Thank you so much for sharing your excellent feedback with us! We are so happy to hear you received excellent service from our team. Congratulations again on the purchase of your new Tiguan! Drive safe. :) Team Bramgate Volkswagen

June 01, 2019

"Its great"

- Kinnu

I am very pleased with the services. All staff is very nice. On top of that I got my brand new car on reasonable price deal.

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Recommend Dealer
Yes
Jun 04, 2019 -

Bramgate Volkswagen responded

Glad to hear it! If there is anything else you need, please let us know! Team Bramgate Volkswagen

May 21, 2019

"Sales desk:- Brittany Sakoor"

- AGill

I brought my father in laws Tiguan in for service and Brittany Sakoor was my advisor. She provided a great customer service experience. I will definitely be coming back with my Atlas for my services!

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Yes
Employees Worked With
Brittany Sakoor
Jun 04, 2019 -

Bramgate Volkswagen responded

Good morning! Thank you for such a wonderful endorsement and your loyal support. It’s great to read such fantastic feedback and if we can assist you or your father in law with anything further, please don’t hesitate to contact us. We look forward to seeing you again in the future. Team Bramgate Volkswagen

February 26, 2019

"Excellent dealership, dealer knows his stuff "

- Kresimir

Not only was I happy with the service I was reassured I was buying something of quality. I was also sold something because it was meant for me not meant for my parents.

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Recommend Dealer
Yes
Employees Worked With
Feb 27, 2019 -

Bramgate Volkswagen responded

We are delighted to hear that, Kresimir! If there is anything else you need, please let us know! Enjoy your new Golf and drive safe. Team Bramgate Volkswagen

December 10, 2018

"Good service experience"

- Shane

I live in the west end of Mississauga and there are 2-3 other Volkswagen dealers that are closer to our home. We selected Bramgate VW because of the positive customer reviews and are please that we did. The free shuttle service is a great idea but I was surprised that it only goes to locations in Brampton. I didn't ask for a loaner vehicle but your service representative (Arek) offered me a vehicle so I could return to my home office and work while my vehicle was being serviced. This was fantastic initiative and I am pleased that your staff are empowered with this level of decision making on behalf of your customers. Dealers can't control the quality of the vehicles or recall issues but they do impact the customer experience when dealing with service issues. I don't mind driving father to Bramgate for this level of customer service. Thank you

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Recommend Dealer
Yes
Employees Worked With
Arek Capella
Dec 11, 2018 -

Bramgate Volkswagen responded

Hi Shane, thank you for such a wonderful endorsement. All of us here truly appreciate the hard work and dedication Arek demonstrates on a daily basis. We will be happy to share your kind words with him and the rest of the team. Thanks again for choosing us and we look forward to helping you in the future. Take care! Team Bramgate Volkswagen

January 31, 2018

"New golf gti "

- BarryK

Came in for service on my old gti, spoke with Chris about the possibility of getting a new GTI. By the time I walked out I had the papers signed. Great experience, highly reccomend.

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Yes
Employees Worked With
Feb 01, 2018 -

Bramgate Volkswagen responded

Hi Barry, we appreciate your business and kind words! We strive to provide the best service to all of our customers. We look forward to serving you again! Team Bramgate Volkswagen

January 03, 2018

"Professional"

- Mike Barry

The staff were very friendly and more importantly professional. My sales person Marco was exceptional. He was very low key and did not pressure me into purchasing a vehicle out of my league. I was searching for a used Passat 1 owner, clean car proof and in excellent condition. That's exactly what Marco and the Manager Hugh got me into. Absolutely love my 2015 Passat !!!!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Britney Rogers, Hugh Payne
Jan 30, 2018 -

Bramgate Volkswagen responded

Hey Mike! We appreciate you taking the time to share your experience at our dealership. We are happy to read that our team did a great job helping you. Should you need anything else, please let us know. Team Bramgate Volkswagen

March 12, 2017

"Mk6 VW GTI - 86,XXX Service"

- JWSF

Perhaps and oversight, but either case not impressed....A while back I had taken to Bramgate to get sparkplugs done. After the warranty was up I took the car to a non-dealer VAG specialist because of a misfire. I was advised by my non-dealer VAG specialist that it looks like the sparkplugs has never been changed before... Car no longer has misfires and runs smoothly and more powerfully after visit to my non-dealer VAG specialist...At the end of the day, I cannot verify because I am not a mechanic myself... but annoying to have to get sparkplugs done twice just for piece of mind...

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Recommend Dealer
No
Employees Worked With
Don't remember who I dealt with.
March 01, 2017

"Satisfied customer "

- Anthony

A very satisfied customer!!! Daniel Turner @ Bramgate Volkswagen , thank you for helping me purchased my jetta and looking forward to dealing with you in the near future!!! Anthony G.

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Yes
Employees Worked With
Daniel Turner
February 24, 2017

"Goes the extra mile!"

- Kareen

Chris was awesome in assisting with the purchase of our daughter's first car. He was very patient and answered all our questions. Anytime we visit, we can always count on him to help out when he can.

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Recommend Dealer
Yes
Employees Worked With
1
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