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Bramgate Volkswagen
Brampton, ON
2,208 Reviews
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2,208 Reviews of Bramgate Volkswagen
October 26, 2014
Bought used car I spoke with Jiri, the salesman. He told me that there were many used cars at Bramgate that weren't on the web site. I was pleasantly surprised that t I spoke with Jiri, the salesman. He told me that there were many used cars at Bramgate that weren't on the web site. I was pleasantly surprised that there was a car that I wanted right there, I didn't have to wait for it to be shipped from elsewhere. Jiri was very knowledgeable about the car and answered all my questions and demonstrated the features on the car immediately. He found one for the price I asked for too. Everything he said and did was excellent. More
by doug3
Employees Worked With
Jiri Kazda, Joanne Yulo
Helpful October 24, 2014
love the service and experienced salesperson friendly we bought Jetta yesterday. me and my family very happy with this car.very neat and clean and professional saleperson explain everything about car feat we bought Jetta yesterday. me and my family very happy with this car.very neat and clean and professional saleperson explain everything about car feature. i cant believe very buy brand new or second hand very thing was like i am buying a brand new car. we saved a lot of money on this car gas. More
by capriconhara
Employees Worked With
Daniel Turner
October 24, 2014
poor customer care i bought golf 2015. everything was good. i asked to marco orellana bill of sale and ownnership on my company name but he said to me you can change i bought golf 2015. everything was good. i asked to marco orellana bill of sale and ownnership on my company name but he said to me you can change ownership any time just go to ministry and they will change for you at no extra cost. it was 5 minute job for him or bramgate volkswagon to change the ownership without any extra cost but he didn't want to spent 5 minute for this paper work and he didn't change name on invoice because he didn't want to spent any time to change any paper after i call to ministry to change my ownership from my name to my company name ministry office saying your dealer can change that very easy then i call to MARCO ORELLANA (bramgate volkswagen) and he direct me to JOANNE YULO and she don't want to take any responsibility at first marco orellana misguide me and then joanne yulo not taking any responsibility now i have only one choice to changing my ownership pay hst $3336.28 again i don't know why they did that with me 1. may be they doesn't care about customers 2. may be they are not proper trained by dealership Hi mr jeremy boles you did very nice try to cover your team members marco orellana and joanne yulo and this is your job to cover these crooks according to your reply there was no confusion for anything yes, before pick up the car i changed my mind to keep my car under my company name instead of my name and to change that paper was 5 minute job for marco or joanne but he misguide me from their he didn't try to change that paper but he gave me wrong advice. he said "you can change from your name to your company name any time" 1.he didn't mention any grace period 2. dealership was able to change that ownership without any additional cost with in 2 weeks not me and your sales person refuse that after talking to MTO office i did call to joaane yulo for car safety certification and left message to her answering machine she took three days to return my phone call (isn't it poor customer care) then she said for safety you have to pay then i told to her it's your sales person's mistake and to cover his mistake i am paying $ 3336.28 and you can't take care for safety cost ($100 or 150) and she said i have to talk to my manager and i will call you back after couple days she did call back to me and she said to me "we can give you safety certification without any cost but you have to remove your review" then i told to her" if i am paying $3336.28 to cover your sales person's mistake and you are asking to remove my review just for safety certification cost which $150 and i told to her what are you talking to me on the phone i will add on my review ( IS THIS THREATENING?) YSE, JOAANE YULO TRY TO BRIBING ME $150 TO REMOVE MY REVIEW if you are worried about your dealership's goodwill then still i need that safety certification I AM GIVING YOU chance to cover your goodwill only one condition: all communication via email, no phone calls this way we can keep evidence for all HOW IS THAT MOHINDERJEET More
by mohinderjeet
Employees Worked With
Marco Orellana, Joanne Yulo
October 22, 2014
we found chris very personable and extremely helpful. answe we found Chris very personable and extremely helpful. answered all of our questions. all of the above is what we found the service and dealership. we found Chris very personable and extremely helpful. answered all of our questions. all of the above is what we found the service and dealership. More
by Angela Zaccagnini
Employees Worked With
Christopher Fernandez
October 10, 2014
Great dealership! I visited the dealership to buy a Jetta that I already saw online. Jiri was very friendly and knowledgable. Went for a test drive and explained everyt I visited the dealership to buy a Jetta that I already saw online. Jiri was very friendly and knowledgable. Went for a test drive and explained everything about the car and the finances. Taking care of the paperwork was fast. Great service and definitely recommend this dealership. More
by Greg Fabian
Employees Worked With
Jiri Kazda
October 09, 2014
Bought a Jetta 2 weeks ago. I am very happy with the car. Especially because it's diesel, I save a lot of money on gas. 2 weeks ago. I am very happy with the car. Especially because it's diesel, I save a lot of money on gas. More
by Derek Benevides
Employees Worked With
Jiri Kazda, Sudir Luthra
October 03, 2014
Great Experience I was very impressed with the knowledge and service I received from Andrew Seery when purchasing my new Jetta. Wonderful dealership and great experien I was very impressed with the knowledge and service I received from Andrew Seery when purchasing my new Jetta. Wonderful dealership and great experience. Would definitely come back for my next car and I recommend this dealership. More
by Sheila2014
Employees Worked With
Joanne Yulo, Andrew Seery
October 02, 2014
Great Staff...Amazing service! I am very pleased having to work with Chris Fernandez and Mark Wrzosek. They was helpful, honest and very professional. Great personalities and servic I am very pleased having to work with Chris Fernandez and Mark Wrzosek. They was helpful, honest and very professional. Great personalities and service! The dealership was great, and helped me get the car I wanted in a timely manner. Thank you. More
by skaruz
Employees Worked With
Mark Wrzosek, Christopher Fernandez
September 30, 2014
Good Customer Service.! Jiri Kazda is the Best..!! I am fully Satisfied with all helps by Mr.Jiri the time I bought my new Tiguan. I Love the Vehicle. The Best Dealership I ever Visited..!! I am fully Satisfied with all helps by Mr.Jiri the time I bought my new Tiguan. I Love the Vehicle. The Best Dealership I ever Visited..!! More
by Kajan13
Employees Worked With
Jiri Kazda
September 27, 2014
AMAZING FIRST CAR PURCHASE Amazing dealership with amazing customer service, they will fit all of your needs, i would recommend this dealership to all those looking for a new ca Amazing dealership with amazing customer service, they will fit all of your needs, i would recommend this dealership to all those looking for a new car or a slightly used car with the best price and friendly service you cant go wrong with Bramgate Volkswagen! More
by shaunrae
