Bramgate Volkswagen

Golf Happy Miltonian My wife and I had a wonderful buying experience with this Dealership. They really took the time to explain and walk you through everything and not onc My wife and I had a wonderful buying experience with this Dealership. They really took the time to explain and walk you through everything and not once did we feel rushed. Joanne and Daniel did an amazing job of making sure we got the car wanted. Had such a wonderful experience and will highly recommend these guys! More

Issues of Purchasing The process of buying a new car and trading in my used VW included several issues, some small, some of greater concern. I have bought 10 VWS over many The process of buying a new car and trading in my used VW included several issues, some small, some of greater concern. I have bought 10 VWS over many years and have always felt they were done professionally and have mentioned that to all of my friends when I hear their horror stories. This one was very different for me and has tarnished a lifetime of respecting the brand. I remind myself that the product is still very good but dealerships are the face to face representatives of the VW company and as such affect our perceptions greatly. The two major issues revolved around a promise that was not fulfilled about a rebate for a service. That was explained after the purchase as having a much different time limit than most people would expect under the circumstances. A time-frame of convenience? The second was the worst issue since it seemed to be very close to "tied selling" which is not sanctioned in my Province, where two items (one hidden by a "green appearance") were added to the cost. I did not request either of them and they were never even explained till after the purchase. I would have declined them both - as I did for other added options. This was not the VW Experience I thought I knew. More

Excellent Customer Service My experience at this dealership was great! Everyone was friendly and engaging, ensuring my needs were met! I felt welcomed from the moment i walked i My experience at this dealership was great! Everyone was friendly and engaging, ensuring my needs were met! I felt welcomed from the moment i walked in. I would definitely recommend this dealership! More

From Windsor We found this dealership on the Internet. They were awesome! 'They took care of everything, no waiting, especially considering the distance we drove t We found this dealership on the Internet. They were awesome! 'They took care of everything, no waiting, especially considering the distance we drove to get there. Chris V. was very thorough with the paperwork and licensing. He was very patient when it came to going over the features of the new Beetle, from programming our Blackberry to demonstrating the new trunk lock. this car has it all! The lumbar seats with heating that extends a lot farther than the old ones. The increased leg space and the power was immediate as we hit the highway! Hugh was very reasonable with our 2004 convertible Beetle trade-in, considering there were some minor issues. We understand the history of this dealership's success and wish them continued growth and prosperity in their new location. More

Great Customer Service Excellant service and customer appreciation. Always was ask if i needed a coffee! 5 star and over! I would recommend this dealership to all my friends Excellant service and customer appreciation. Always was ask if i needed a coffee! 5 star and over! I would recommend this dealership to all my friends and relatives. More

Great service. Our experience was great and everyone was very helpful. The process was easy and we had very little to do as everything was taken care of for us. Our experience was great and everyone was very helpful. The process was easy and we had very little to do as everything was taken care of for us. More

Excellent Customer Service with a wealth of Knowledge Thank you Ali for taking the time and providing the best options for our new car. Not just any car but for a new comer to Canada and a first time car Thank you Ali for taking the time and providing the best options for our new car. Not just any car but for a new comer to Canada and a first time car owner. Your wealth of knowledge is greatly appreciated and we look forward to dealing with you for all our future purchases. More

First time Dealership experience I have to say that this experience at Bramgate VW was better than I expected. As I reside in London, I had been looking to purchase a vehicle in Londo I have to say that this experience at Bramgate VW was better than I expected. As I reside in London, I had been looking to purchase a vehicle in London, but could not find any satisfactory reviews at any of the 2 VW dealerships in town. So I decided to look at VW dealerships in the GTA, and surprisingly found Bramgate. As I read through countless great reviews, I started to feel confident I had found the dealership I wanted to purchase a car from. And the rest is history. I would definitely recommend this dealership for its service and friendliness. More

Bramagate Volkswagon 2013 Beetle This is an outstanding dealership, everyone was super polite and easy to deal with. I had the pleasure of Dealing with Jiri Kazda, he made every step This is an outstanding dealership, everyone was super polite and easy to deal with. I had the pleasure of Dealing with Jiri Kazda, he made every step of my sales process easy and enjoyable. Thanks so much Jiri. Everything was done promptly and was ready to go. I really can't say enough about Jiri, I also work at a dealership and he was such a joy to work with. I will be sending any of my volkswagon friends and family to Jiri for sure. He was even answering messages on his day off and made a special trip in so my dad could sign papers. I give Bramagate Volkswagon 110% Thank you everyone who helped get my New Beetle ready. More

Never again Unable to diagnose their own product I should have learned my lesson about this dealership last year when they burned a family member but I thought I would give them 1 more shot. Big mis I should have learned my lesson about this dealership last year when they burned a family member but I thought I would give them 1 more shot. Big mistake. Never again. Georgetown may be a bit farther away, but their service department is far more competant. I love my VW but despise the service department. More