Blue Mountain Honda

We just purchased our vehicle from Blue Mountain Honda. Our sales person was Matt, and what a delight it was having him assist and guide us. Matt was courteous, very knowledgeable, always smiling, very und Our sales person was Matt, and what a delight it was having him assist and guide us. Matt was courteous, very knowledgeable, always smiling, very understanding and helpful. We took our time and visited other dealerships, investigating other vehicles, all the while Matt patiently allowed us to fulfill our needs. Matt welcomed us back and ensured we were happy with our investigation. He patiently reviewed our interest and gave us the opportunity to view other vehicles at his dealership so that we had no doubts in our purchase. He worked diligently to fulfill and assist us with certain things we requested. It was a great pleasure dealing with Matt. We did not feel pressured and enjoyed his attention to matters. All other staff we dealt with were also very pleasant and accommodating. Thank You for the attention to our needs. Harry and Rina. More

Staff always so helpful and thorough in following through! Today, Paul was awesome in determining the solution to code dilemma! through! Today, Paul was awesome in determining the solution to code dilemma! More

I have been to Blue Mountain Honda at least 3/4 times since I purchased my Honda CRV in Fall of 2021. Even though I did not purchase my vehicle at BMH, both Service representatives that I have dealt wit since I purchased my Honda CRV in Fall of 2021. Even though I did not purchase my vehicle at BMH, both Service representatives that I have dealt with there have been professional, courteous, informative, knowledgeable, and very helpful. They have also dealt with my vehicle quickly when I have had emergency repairs. They have went over and above with customer service. More

I took my CRV in for a brake service. I had put the newest tires on the front in the spring because they wear faster (I’ve driven the vehicle 90,000 kms so should know). When I picked it up the newer t newest tires on the front in the spring because they wear faster (I’ve driven the vehicle 90,000 kms so should know). When I picked it up the newer tires were on the back. When I complained the service rep Billy said that the back tires wear faster in my vehicle so the mechanic put the newer tires on the back. How stupid does he think I am? Eventually they rotated the tires. This wasn’t my first issue with this dealership. More

The “low tire pressure “ appeared on the screen while driving going to Blue Mountain from Toronto. Went to Honda Blue Mountain and I got the warm and fastest service free of charge. The mechanic assured driving going to Blue Mountain from Toronto. Went to Honda Blue Mountain and I got the warm and fastest service free of charge. The mechanic assured me that car is safe to drive back to Toronto with a smile. What a great attitude and service! Let this guy be recognized! Thank you! More

The departments don"t communicate Told to be there at 11.00am for tire change, Took the car back at 11.40am. no work done at all. 50 minutes waiting. Told to be there at 11.00am for tire change, Took the car back at 11.40am. no work done at all. 50 minutes waiting. More

New Car Purchase I got the deal I was looking for when I came by in the summer to buy a new car. I dealt with Mr. Derek Gray, I found him knowledgeable and the interac I got the deal I was looking for when I came by in the summer to buy a new car. I dealt with Mr. Derek Gray, I found him knowledgeable and the interaction was relaxed. I have had no problems with them except when I went back 6 months later to pick up the winter tires I had bought with the car. I was told that the dealership would hold onto the set until I was ready to switch, and I could come get them in the winter. I found myself passing through Collingwood on a recent Friday (I work and live about an hour away) and stopped by to get them. I was asked at the counter if I had called ahead to arrange it; I hadn't been informed this was necessary. Apparently my tires were being stored elsewhere and I wad told no can do, come back on Monday. This was annoying because I am seldom in Collingwood. Somebody ought to have told me I'd need to arrange ahead of time to pick up my tires. More

Better experience the second time. My previous review was not a happy one. I have since been into Honda again and they have seen to it that the mistake has been taken care of. I will My previous review was not a happy one. I have since been into Honda again and they have seen to it that the mistake has been taken care of. I will say that Dane worked hard to make it right. I was not the easiest customer to deal with but he kept his cool and made sure the situation was dealt with. He acted in a very professional way even though he was in a tight spot. To Dane I will say thank you More

No Integrity Run ,dont walk from this dealer.Makes all kinds of promises,then they back out of them.Also they dont bother answering internet inquires.Was told the Run ,dont walk from this dealer.Makes all kinds of promises,then they back out of them.Also they dont bother answering internet inquires.Was told the price of used vehicle was it,they wont take less because they know it will sell to someone sooner or later.The 2 five star ratings are probably fake,given all the negative ones about this place.They just want your money. More

Don't waste your time and money with these scammers Giving one star because I cannot give 0 stars. By far the worst dealership I've ever been. Brought my wife's car for services and swap one stud from o Giving one star because I cannot give 0 stars. By far the worst dealership I've ever been. Brought my wife's car for services and swap one stud from one of the rims. They told me the breaks were checked, oil was changed and car was washed. They charged me for all these checks and wash. When I went to pick it up, the car was not washed and 1 week later, the breaks started to squeak. Brought to another dealership and the break pads were worn to a minimum acceptable limit and disc had to be changed. Scammers! Don't send your car to these guys. You'd be wasting your money and time. Honda Canada informed me they do not own this dealership and nothing could be done about it. More