Birchwood Toyota

Helpful and very accomodating. This is our second Highlander bought from this location and with the same team Adrienn and Susan. Will definitely buy our 3rd Toyota here this summer This is our second Highlander bought from this location and with the same team Adrienn and Susan. Will definitely buy our 3rd Toyota here this summer. More

Was our second time in buying from Birchwood Toyota, travelled six hours in crazy winter weather. Salesperson Adrienn was fantastic to deal with, so was the rest of the staff, Susan and Richelle. Was d travelled six hours in crazy winter weather. Salesperson Adrienn was fantastic to deal with, so was the rest of the staff, Susan and Richelle. Was definitely worth the six hour drive. Highly recommend! More

I have always had satisfactory and enlightening experiences when I have brought my Toyota Venza to Birchwood. My recent visit was due to a recall notice and when I made the appointment everything experiences when I have brought my Toyota Venza to Birchwood. My recent visit was due to a recall notice and when I made the appointment everything was simple and without any impediments . When I arrived I was immediately received with kindness and good humour despite the challenges the Birchwood team must be experiencing due to the recall notice, especially during Covid. The assessment was scheduled to take an hour and they were actually a few minutes early, and assured me my vehicle was in no need of work . Because my previous experiences have always been positive and trustworthy, I had no doubt the assessment had been done with care. A final gracious but unnecessary “perk” to this experience was being presented with a coupon for a free car wash. It was simply another symbol of an enterprise that clearly holds itself accountable to a high standard of engaging with customers. More

Excellent team. Hayden is a friendly and thoughtful salesperson. The front desk lady also quite thoughtful and accommodating. The parts team and Anthony were easy to work with and Andy his service te salesperson. The front desk lady also quite thoughtful and accommodating. The parts team and Anthony were easy to work with and Andy his service team did great work. Despite me not scheduling a tire change, upon purchasing both tires and rims with Anthony in parts, the service team were able to not only service my car, but also squeeze in a change of my summer tires to my winter tires and put my new winter tires on my old current rims, while putting old summer tires on my new summer rims and storing them for me. All this done in 2 hours. Thank you Birchwood Toyota. More

Joseph was very good. He had answers to all our questions and provided us with exactly the spec. we wanted for our 2022m highlander and in time as well. and provided us with exactly the spec. we wanted for our 2022m highlander and in time as well. More

Andy G. and the other mechanic did well to my vehicle, accommodating, friendly and service satisfaction.. Very nice people. accommodating, friendly and service satisfaction.. Very nice people. More

at birchwood toyota, the service is fast and friendly, keep it up, highly recommmend with friends, customer service is excellent keep it up, highly recommmend with friends, customer service is excellent More

Excellent customer services. The salesman, Joseph, is polite and friendly. He is professional, not pushy. He is helpful too. He kept updating us about the car we bought. polite and friendly. He is professional, not pushy. He is helpful too. He kept updating us about the car we bought. More

Mr. Luke Santos took care of my car issues in a very professional manner.. Very efficient and courteous. I highly recommend this garage for service, maintenance and to purchase quality cars . professional manner.. Very efficient and courteous. I highly recommend this garage for service, maintenance and to purchase quality cars . More

The friendliness and quality of service at this dealership is beyond 5 stars. The bar has been set here. My husband and I have bought numerous vehicles from this dealership in the last 15 years and dealership is beyond 5 stars. The bar has been set here. My husband and I have bought numerous vehicles from this dealership in the last 15 years and we’ve never been disappointed. They truly go above and beyond to satisfy all your needs. Great job Birchwood Toyota! We’ll always be back! More