Birchwood Toyota

Staff helpful and professional Pleasant staff I waited for service and they were on time. The service advisor gave me a good price and recommend a winter tire for me Pleasant staff I waited for service and they were on time. The service advisor gave me a good price and recommend a winter tire for me More

Worry Free I have not had a problem with the vehicle, and have not had a problem arranging timely service appointments. Have not had a problem with the Service n I have not had a problem with the vehicle, and have not had a problem arranging timely service appointments. Have not had a problem with the Service not been done correctly the first time. More

excellent service I received excellent, friendly service in both the sales and service departments.New lease in June of 2015 and then regular service in December, 2015. I received excellent, friendly service in both the sales and service departments.New lease in June of 2015 and then regular service in December, 2015. More

First visit to service centre While I was told that my vehicle would be ready in 1 1/2 hours, it was delayed. I was provided with a rental but still had to pay for insurance and t While I was told that my vehicle would be ready in 1 1/2 hours, it was delayed. I was provided with a rental but still had to pay for insurance and top it up with gas. However the work done on the vehicle seems to be fine so far. And they washed it for me which is always a nice touch. More

Outstanding Service From the time I walked in and first discussed what it was I was looking for I knew this was a very different place. Outstanding customer service and f From the time I walked in and first discussed what it was I was looking for I knew this was a very different place. Outstanding customer service and first class treatment. Everything was fast and friendly the way it should be but rarely is. Most dealerships you wait and wait only to wait some more. Not at Birchwood Toyota. I Highly recommend this dealership. More

Timely Professional Service Birchwood's service has been great the last3 years. Always timely and professional. I have also used the courtesy van service which has been good as w Birchwood's service has been great the last3 years. Always timely and professional. I have also used the courtesy van service which has been good as well as fun. More

My Regular Maintenance November 2015 My Camry was due for complete 3 year fall checkup. I was greeted by a vey pleasant fellow who then took the particulars down about my car such as mil My Camry was due for complete 3 year fall checkup. I was greeted by a vey pleasant fellow who then took the particulars down about my car such as mileage. I drive to Birchwood Toyota from Minnedosa so it was nice that he showed interest about my trip which can sometimes take 2 1/2 hours at least depending on road conditions. I like waiting for the maintenance to my car to be done in the waiting room and the area where the TV is located. Time goes by quickly when there is TV to watch and sometimes another customer to chat with about our Toyota cars. This last time Tony Pedreira, sales advisor who sold me my 2012 Camry, had some time to discuss and show me the 2016 Camrys and gave me a brochure. I like talking to Tony because he knows so much about cars and Camrys in particular. I always look forward to seeing Tony and to bringing my car to Birchwood Toyota because I feel like they care about me and service my car in the best possible way. Carol Lee More

Good Experience Purchasing 2015 Rav4 Introduced to sales rep through internet sales query. Made appointment to test drive vehicle model I was interested in and was met at dealership as ar Introduced to sales rep through internet sales query. Made appointment to test drive vehicle model I was interested in and was met at dealership as arranged. Took along build & price sheet that I prepared in advance on Toyota.ca and went for test drive. Very happy with vehicle I test drove, agreed upon a fair price for our trade-in and arranged vehicle and options financing with Finance Manager. This is the second vehicle we have purchased at Birchwood Toyota and both times we have been really happy with our experiences - a very clean & pleasant facility, great sales and finance advice and good vehicle delivery and after-sales service experiences. No complaints. More

Battery Replacement Due. I took my vehicle in for a faulty clutch start switch. It turned out that my floor mat was limiting clutch travel. While in for service my vehicle req I took my vehicle in for a faulty clutch start switch. It turned out that my floor mat was limiting clutch travel. While in for service my vehicle required to be boosted to start. I was not aware that my battery was over 5 yrs. old and needed replacement. Good timing! More