Birchwood Toyota

Very dissatisfied with my moms experience with her new Rav 4 purchased last year. The transfer case went with very few km’s and then the whole right axle assembly is shot. They give her a rental from ente Rav 4 purchased last year. The transfer case went with very few km’s and then the whole right axle assembly is shot. They give her a rental from enterprise which was supposed to be for the day but Toyota says it’s going to take 10 days for the parts. Now my mom owes a big bill there because of the extra insurance they charged her. She only thought the vehicle would be down for the day like they told her. But she already had the rental and Called me instead of her to say that to just keep the vehicle. Toyota said they would pick up the cost. I had no idea they only paid the basic coverage and not the extra that my mom must have taken out which was supposed to be for only the one day. Now she has this big bill from Enterprise. Thanks Toyota for explaining all this NOT. Be careful customers. More

Purchase of used vehicle absolutely great service from all who were involved in my purchase I felt really respected and welcomed. Staff were always smiling and answered all my absolutely great service from all who were involved in my purchase I felt really respected and welcomed. Staff were always smiling and answered all my Questions More

Always Top Notch Drop off was short, courteous and perfect. A timely pick up was arranged for at a peak period. Thanks again Brent. Alway great customer service. Drop off was short, courteous and perfect. A timely pick up was arranged for at a peak period. Thanks again Brent. Alway great customer service. More

excellent My service adviser was Luke Santos , I am very pleased with the friendly ,professional services at Birchwood Toyota 3965 Portage Ave. Wpg. Mb. always My service adviser was Luke Santos , I am very pleased with the friendly ,professional services at Birchwood Toyota 3965 Portage Ave. Wpg. Mb. always get very good service there. More

We were very pleased with the friendly and professional service Xavier provided us at Birchwood Toyota. He went out of his way to ensure our satisfaction and we were very impressed with his attentive n service Xavier provided us at Birchwood Toyota. He went out of his way to ensure our satisfaction and we were very impressed with his attentive nature. He provided exceptional customer service and we'll be happy to refer others to him! Steve ,Andrew and Kira welcomed us as new customers and were very helpful in answering questions . A great experience overall! More

Professional team The whole team right from staff greeting me upon entrance into show room right up to the signing of documents was very professional. It was a pleasant The whole team right from staff greeting me upon entrance into show room right up to the signing of documents was very professional. It was a pleasant experience purchasing my 2020 Toyota 4Runner. Nelson with the sales team went out of his way to accommodate me for a test drive during the current pandemic. I would highly recommend this dealership to purchase a vehicle. More

I am extremely pleased with my 2019 Kia Soul Lx, Xavier and Justine were amazing and got me my dream vehicle within a very tight budget, I would definitely recommend them both for your future purchase. and Justine were amazing and got me my dream vehicle within a very tight budget, I would definitely recommend them both for your future purchase. More

We were greeted in a friendly manner within seconds of entering the dealership, and once we were talking with our salesperson our wants and needs were heard and met. We are very satisfied with our whole e entering the dealership, and once we were talking with our salesperson our wants and needs were heard and met. We are very satisfied with our whole experience at Birchwood and love our new car. More

David, Adam, Susan and the team at Birchwood Toyota where great to deal with. I was privileged to work with them. I have already referred friends to them based on how I was treated! great to deal with. I was privileged to work with them. I have already referred friends to them based on how I was treated! More

People who works at the Dealership was too nice .They treated me and my wife as a member of their family. Friendly and Professional that's what they are.Thanks guys definitely we are coming back for futu treated me and my wife as a member of their family. Friendly and Professional that's what they are.Thanks guys definitely we are coming back for future business Highly Recommended. More