Birchwood Toyota

Staff communication is excellent, valet service is invaluable to me as a care giver, staff are so professional and treatment is first class, efficient, friendly invaluable to me as a care giver, staff are so professional and treatment is first class, efficient, friendly More

No one wants to hear, "Can I show you something?" when they take their vehicle in for an oil change. But I was treated with courtesy and respect. The work was critical and was done in a timely manner. they take their vehicle in for an oil change. But I was treated with courtesy and respect. The work was critical and was done in a timely manner. They went above and beyond in helping me with financing and finding a temporary vehicle. The technician stayed late and came in early to fix the vehicle as quickly as possible. Andy was super in working through all the obstacles. More

Birchwood LexusWent in have a Remote Starter installed. Birchwood Lexus Went in have a Remote Starter installed. The whole experience was first class. Jeremy took charge of attending to my needs, including Birchwood Lexus Went in have a Remote Starter installed. The whole experience was first class. Jeremy took charge of attending to my needs, including arranging a loaner vehicle. While my needs were taken care of, Jeremy searched for any upgrades that needed to be done. He found some & then had them done Well done, Jeremy. First class service!!. More

Birchwood lexus awesome friendly and polite and provides the best deals you can get. Thanks for the amazing car Would recommend other people to buy car the best deals you can get. Thanks for the amazing car Would recommend other people to buy car More

Xavier was a great person to work with, not pushy cuz I would have left. He made me feel comfortable and answered all my questions. Excellent to deal with. Andrew was great as well. Came back the next day would have left. He made me feel comfortable and answered all my questions. Excellent to deal with. Andrew was great as well. Came back the next day and bought a car (was not planning to) and they both made it a pleasant experience. Steve was great as well. Knew I had to have a RAV4 again. More

Friendly, on time, good service. I am always told everything that will happen with my car and the people are always friendly and nice thanks everything that will happen with my car and the people are always friendly and nice thanks More

The service rep acted professional, friendly and the job was done timely. When an issue came up, he handled it meritorious . Clean environment. Zero worries was done timely. When an issue came up, he handled it meritorious . Clean environment. Zero worries More

The staff are excellent at their jobs I get a full report on the status of my vehicle and all recommendations for my vehicle. I leave knowing that my vehicle has been serviced extremely well. I could report on the status of my vehicle and all recommendations for my vehicle. I leave knowing that my vehicle has been serviced extremely well. I could say more about the staff but i unfortunately i do not know all of the names of all that worked with however it started with Teaghan Smith who was who helps me set up my appointment for the work needed . Then most of all Brent Reimer who is my point person at Toyota Brent makes the process go smoothly on my end. I leave knowing all my vehicle is safe and in excellent working order . I wish i had all the names of all the mechanics that work hard behind the scenes to keep my vehicle running If i did I would name them all. Please know you have an excellent staff and do hold on to them. More

My appointment to have my Toyota Corolla serviced was a very pleasant part of my morning. I was greeted by Luke Santos, Service Advisor and what a knowledgeable and pleasant man indeed. He was ready for very pleasant part of my morning. I was greeted by Luke Santos, Service Advisor and what a knowledgeable and pleasant man indeed. He was ready for my car, knew what was needed to be done and processed the work immediately. He treated me like I was special and that made my day. Thanks Luke! More

I felt that they didn’t just sell me a car, they worked to find the car that I wanted. I felt that they were working for me. My sales person Hayden and financial person Scott were great to work with. There to find the car that I wanted. I felt that they were working for me. My sales person Hayden and financial person Scott were great to work with. There was no rush, no push, they both just tried very hard to get me into the right car that I wanted, with the price I could live with, and customized service and warranty plans that fit my needs. This is my second vehicle from Birchwood. There is a reason why I went back. More