Birchwood Kia

My experience was an all around too knotch! They are educated, positive and knowledgeable. They were always positive 👌🏼 I know what customer service should be like and that was 💯 in my opinion!

I brought my car in for a product improvement notice and oil change. Dealt with Brent who was professional and helpful. The work was done on time which is extremely important.

Good service, excellent workers team. I enjoyed from service and technical recommendations!!! Service department the best of all. Prompt solutions, quick tire and oil change, friendly and polite. Bryan is always very helpful. Thank you service.

I have dealt with Birchwood Kia on Regent for 15 years. Wouldn't go anywhere else. Anna has been a staple and my recent experience with Jhenner was excellent. 7 vehicles and 15 years later...still really happy.

My Mom bought what was supposed to be a new 2018 Kia Sportage from the Regent location. They told her that the colour she liked was available only from the Kia west location and someone would pick it up and deliver it to the location where we were waiting at Kia on regent. The bill of sale said the vehicle had 25 kilometers on it. When the car showed it had 425 kilometers on it just as the dealer was closing for the day and our ride had already left. Whoever was driving the car previous had phone contacts programmed into the phone menu. It also had a small door ding and some minor damage under the hood. The car itself runs good but we will never return for anything from the Birchwood Auto Group. JIP JOINT. The oriental financing manager also flipped his lid because we wouldn't buy the expensive insurance they were trying to sell us at point of sale. AVOID THESE SHEISTERS !!!!!

Service department the best of all. Prompt solutions, quick tire change, friendly and polite. Ross is always very helpful. Thank you service department for your excellent service.

Angelica and Brad were both well-equipped to answer my questions. Professional, yet friendly. I did not feel pushed into my decisions, which I value.

Jhenner was friendly & reliable. The length of the service wasn’t long & the customer lounge is comfortable. I would definitely recommend this dealership for service.

Excellent customer service. He was super helpful and serving with a smile and got me the best service for my car. I will highly recommended.

We are so grateful for the thorough service and excellent customer service we have received at Bircheood Kia on Regent. The service department front line staff are professional and conscientious—great to work with.