Birchwood Hyundai

Reliable and Friendly! The staff went above an beyond with their customer service. I dealt with friendly happy people who worked so hard to get me the best deals possible th The staff went above an beyond with their customer service. I dealt with friendly happy people who worked so hard to get me the best deals possible that worked for me. I left satisfied with my reliable vehicle within a quick time of the actual purchase of the vehicle! Thank you for all your help and the amazing team service! More

Best shopping experience I had Kevin as my dealer. From the start it was very comfortable. He is very affable. My questions and concerns were addressed. He was not pushy, he w I had Kevin as my dealer. From the start it was very comfortable. He is very affable. My questions and concerns were addressed. He was not pushy, he was clear, direct and I felt as though he worked in my best interest during the whole process. He got me what I wanted which I’m very thankful for. He made my first shopping experience for car feel effortless. I would definitely recommend him to everyone I know. In my opinion he’s one of the best dealers have come across. Definitely good at his job. Thanks Kevin. More

Satisfied. Completely satisfied. It was my first time there and couldn't be happier. Great, honest people. Amanda and Mathew at service desk really care, and listen to what your sayin It was my first time there and couldn't be happier. Great, honest people. Amanda and Mathew at service desk really care, and listen to what your saying. Thank you Nancy More

The service is great very nice and professional I love the service at this place The mechanics should be trained better since I have taken my vehicle there over 6 times and 5 of them have been for I love the service at this place The mechanics should be trained better since I have taken my vehicle there over 6 times and 5 of them have been for the same problem over and over More

The staff are awesome . The environment is friendly. I will like to recommend this dealership any day any time. They are doing a good job. . The environment is friendly. I will like to recommend this dealership any day any time. They are doing a good job. More

Superb! The service was superb! I was welcomed by smile and left with a smile. Erin was very accomodating!Nice to be welcomed too by my dealer, Tim Francisco, The service was superb! I was welcomed by smile and left with a smile. Erin was very accomodating!Nice to be welcomed too by my dealer, Tim Francisco,while i was waiting for my car to be finished. Great job! More

2018 Kona - 5 star service Great experience purchasing my new Kona at Birchwood Hyundai. Jay Dam in sales took care of me from start to finish, super nice, never pushy and grea Great experience purchasing my new Kona at Birchwood Hyundai. Jay Dam in sales took care of me from start to finish, super nice, never pushy and great communication, highly recommend. The overall customer service from the team was great , The sales manager Ian made the purchase process easy and offered a fair trade in value for my used vehicle, these guys treat you like they sincerely appreciate your business. My husband and I have previously purchased 3 new vehicles from other dealers and we both agree that our first experience with birchwood and with Hyundai has been the best yet. thanks again More

Elantra 2014 I've never had issues with birchwood hyundai since day 1. Service is great..i used to deal with Ken but yesterday it was Erin and she's amazing. Gord I've never had issues with birchwood hyundai since day 1. Service is great..i used to deal with Ken but yesterday it was Erin and she's amazing. Gord is the salesman to go to when you are planning to purchase a car. He's very accomodating and super nice. More

Friendly service from all team members I dealt with. The team members I dealt with ( Gord, Ian, Jason Caron and Melissa ) made me feel appreciated for the business I was potentially giving to the dealers The team members I dealt with ( Gord, Ian, Jason Caron and Melissa ) made me feel appreciated for the business I was potentially giving to the dealership.. Friendly and knowledgeable group of people. Would recommend this dealership to friends and relatives. More

Sloppy business practices; puts unsafe vehicles on the road My friend purchased a new 2016 Tucson from this dealership in July 2016. Recently he’s been having major issues with his car – his car suddenly dies My friend purchased a new 2016 Tucson from this dealership in July 2016. Recently he’s been having major issues with his car – his car suddenly dies while driving at high speed on the highway. He brought it back to the shop at the dealership for repairs - and time after time after bringing it back for the same reason, the car continues to shut down suddenly while driving. I hope that Birchwood Hyundai understands that they play an important part to keeping roads safe by ensuring the cars that leave their repair shops are properly diagnosed and fixed before releasing the vehicles back to the owners to use. I am deeply disappointed to learn that they continued to put unrepaired, unsafe vehicles back on the road by releasing my friend’s car back to him to operate when it’s actually not repaired. And when my friend asked for help with addressing this very serious safety concern, the solution that the dealership offered was for him finance a more expensive second-hand car at a significantly higher interest rate. I am not sure that Birchwood Hyundai prioritizes safety and reliability of the Hyundai brand, product and services. I think Hyundai Canada should audit and review the operation at this branch to ensure safety is prioritized before the team at Birchwood does anymore damage to the brand by sloppy business practices and putting unsafe vehicles on the road. More