Birchwood Honda Regent

Extremely Satisfied I can't give a high enough rating for Birchwood Honda Regent. Staff/Service were patient, friendly, courteous, considerate, very knowledgable. I did I can't give a high enough rating for Birchwood Honda Regent. Staff/Service were patient, friendly, courteous, considerate, very knowledgable. I did not feel like just another number. My opinion mattered and was valued. A very detaied report was given, of issues with my car, before I gave permission to go ahead with the necessary repairs. Couldn't have asked for a better Service man. His goal is to provide 100% customer satisfaction but, he gave over and beyond that percentage! I felt right at home…like family! Unlimited amout of stars… More

Purchased new HRV All the staff I spoke to were very patient with me and answered all my questions. They were upfront with the pricing of everything compared to a comp All the staff I spoke to were very patient with me and answered all my questions. They were upfront with the pricing of everything compared to a competitor down the road that was hesitant to give me any sort of pricing. The sales manager (Steve) and salespeople (Daniel & Ryan) were not pushy and seemed genuine in finding me the right vehicle that I was comfortable in. They were very detailed in going through all the specs of the vehicle and the contracts. I am extremely happy with the service they all provided to me (Steve, Daniel, Ryan, Dave, Abby). I have already recommended them to others. More

Great service The customer service is just awesome. I like the fact that they paid attention right to the tiniest detail that isn't even vehicle related but what my The customer service is just awesome. I like the fact that they paid attention right to the tiniest detail that isn't even vehicle related but what my concern was - to be out of there a certain time to be able to pick up y son. They actually had that mentioned in the work order. That tells me that they'll do whatever they can to please customers. James explained everything that was done and was very thorought. I was out of there in approximately 30 mins. Simply awesome. More

Amazing! I would defiantly recommend them , very nice and helpful ! The man who sold me my car was amazing & answered every question I had. They were very hone I would defiantly recommend them , very nice and helpful ! The man who sold me my car was amazing & answered every question I had. They were very honest about everything which to me is very important More

Services I am a long time customer since I bought my 2002 Odyssey. Very friendly and professional. I got my vehicle back on time as promised. I am a long time customer since I bought my 2002 Odyssey. Very friendly and professional. I got my vehicle back on time as promised. More

Why would you take your car anywhere else? I am a 4 time Birchwood car buyer and as the company gets bigger they break the rules by getting better. I had my car in for a warranty issue this I am a 4 time Birchwood car buyer and as the company gets bigger they break the rules by getting better. I had my car in for a warranty issue this week and got my appointment time wrong and came early. While I was prepared for a long wait. In the time it took me to look around the showroom, talk to a few staff members and skim thru the newspaper I was ready to go. This is not the first time I have been overwhelmed by the fast friendly service. It's not just the gold standard service, the sales staff are also very knowledgeable, friendly and not at all pushy. Coffee is great too. I hear stories from other people who complain about where they bought their car. I'm glad to be a Birchwood customer and wonder: Why would you buy or take your car anywhere else. WY Winnipeg More

Actually completely satisfied - not just saying that I was completely satisfied with my service. The service person was very helpful and I felt that he showed a genuine interest in providing customer ser I was completely satisfied with my service. The service person was very helpful and I felt that he showed a genuine interest in providing customer service. The courtesy drivers were courteous and I appreciated the ride to the shopping centre and back while I waited for my car. The service was completed within the time frame that they estimated and there were no unexpected charges on my bill. I will return to this dealership for service based on this experience. I've been here before and have generally been satisfied. No complaints. More

Great service Jimmy was great. Very accommodating and prompt. Would do whatever worked for me. Made appointments for when was convenient for me, and service was com Jimmy was great. Very accommodating and prompt. Would do whatever worked for me. Made appointments for when was convenient for me, and service was completed quickly. More

professional staff Service advisor listened to my concerns and addressed them. Gave me options instead of telling me what I should do. The mechanic fixed my ongoing iss Service advisor listened to my concerns and addressed them. Gave me options instead of telling me what I should do. The mechanic fixed my ongoing issue with my door, never gave up. More

Implorable Absolutely the worst service I have recieved at any dealership. They played games making me wait, calling me to come back and pressuring me to buy a Absolutely the worst service I have recieved at any dealership. They played games making me wait, calling me to come back and pressuring me to buy a vehicle I was expressing I had doubts about. In the end I disnt buy. Went to anyother Dealership and bought a brand new vehicle More