Birchwood Honda Regent

Below average service Very slow to get things going on service jobs here. Trying to contact anyone here to get info is like pulling teeth. A straightforward alternator chan Very slow to get things going on service jobs here. Trying to contact anyone here to get info is like pulling teeth. A straightforward alternator change took almost 1 week. Basically this is a place to change your oil and repair/change summer and winter tires. It's a good thing the Honda cars are fairly trouble free or I would be looking at other brands. I would recommend finding a good independent repair shop that you can count on. These clowns are just flying around by the seat of there pants with no direction or service etiquette. More

Detailed Explanation of Service I was given a detailed explanation of the service for the day by the service advisor. He also called me to seek my consent for the additional work of I was given a detailed explanation of the service for the day by the service advisor. He also called me to seek my consent for the additional work of replacement of the rear differential fluid.......there were no surprises. More

Excellent job They explain well what we are purchasing. We are satisfied with all the services. Excellent job for all of them. For sure we will go back to purchase They explain well what we are purchasing. We are satisfied with all the services. Excellent job for all of them. For sure we will go back to purchase again here. Thanks a lot More

Enjoyable experience. Everything was explained, no surprises. The most enjoyable experience I've had when buying a vehicle. I could trust both the staff and the dealership. Everything was explained, no surprises. The most enjoyable experience I've had when buying a vehicle. I could trust both the staff and the dealership. More

Amazing staffs, amazing service I've been to 3 dealerships and Birchwood Honda is by far the best. This is the only place I've felt genuinely being taken care of. I'm a new driver wi I've been to 3 dealerships and Birchwood Honda is by far the best. This is the only place I've felt genuinely being taken care of. I'm a new driver with limited knowledge in cars. Jorge and Russel took the time to educate me. The other staffs are equally welcoming. Overall experience is just awesome! Definitely friends will hear that this is the best dealership by far in town. More

Never an easier experience buying a new vehicle! All the staff were amazing to deal with, friendly, courteous and knowledgeable, it was the best time I have ever had buying a new car! All the staff were amazing to deal with, friendly, courteous and knowledgeable, it was the best time I have ever had buying a new car! More

Great, fast and friendly service! Great service from the call made to book the appointment for a recall on the Airbag system right up to the pick up of the key at your Customer Service Great service from the call made to book the appointment for a recall on the Airbag system right up to the pick up of the key at your Customer Service desk! Very good experience with the great friendly staff that I encountered throughout the whole process and would definitely recommend other to use your services! Only disappointment was that I did not get to see Jaycee Manzano, he was the fellow that sold us the vehicle a few years back! Always a great experience at Birchwood Honda on Regent! More

Just Wow I was just in for a third oil change on my 2017 civic done couple days ago and now they stating that I need my two fluid change due time/mileage on t I was just in for a third oil change on my 2017 civic done couple days ago and now they stating that I need my two fluid change due time/mileage on there inspection and state over the phone it will damage the vehicle if I don't change it soon... seem like they want to hold onto you until you agreed to do the service and then they seem happy for service that doesn't need to be done being done. seem to be me its a money grab and this dealership is not following the honda recommending service for mine or any other honda product that comes in note... third oil change is roughly ~18000kms More

Awesome Service! Jaycee Manzano, service advisor, immediately figured out what the problem with my car was and had it looked after. He was knowledgeable, courteous, ef Jaycee Manzano, service advisor, immediately figured out what the problem with my car was and had it looked after. He was knowledgeable, courteous, efficient and personable.....great service! Audrey More

Excellent Salesmanship and Service Team RDC remains our top recommended crew for vehicle buying! Treats you like family, gives you the best deal for what you want/need and on your budge Team RDC remains our top recommended crew for vehicle buying! Treats you like family, gives you the best deal for what you want/need and on your budget! Stress-free, hassle-free, and worry free car buying! 10?? Out of 5. More