Birchwood Chevrolet Buick GMC

Excellent, knowledgeable and friendly customer service! I would highly recommend Birchwood GMC for the total car experience from purchase to service. They make you feel like part of their family! would highly recommend Birchwood GMC for the total car experience from purchase to service. They make you feel like part of their family! More

I took my truck to birchwood Chevrolet for a fuel trim issue. They did an awesome job rectifying the issue. More than happy with the service I received. issue. They did an awesome job rectifying the issue. More than happy with the service I received. More

Jordan was efficient in getting my vehicle done within the estimated time he provided. Very professional and courteous. the estimated time he provided. Very professional and courteous. More

Appreciated how Brian H took time to keep me informed and was so helpful and great to do business with. I feel I received value for my winter tires and service. Service centre was a good experience. was so helpful and great to do business with. I feel I received value for my winter tires and service. Service centre was a good experience. More

Albert was great, was very easy to do business with. Kept me in the loop with what was going on, and provided me with things to keep an eye on infuture. me in the loop with what was going on, and provided me with things to keep an eye on infuture. More

Amazing service. Friendly staff. Albert was so helpful. I would definitely recommend family and friends to bring their vehicles here. would definitely recommend family and friends to bring their vehicles here. More

Really appreciated Albert Guercio's imitative to advise that maintenance that had been suggested was unnecessary due to the lower mileage on our Terrain. As a result lower bill then was anticipated. Richa that maintenance that had been suggested was unnecessary due to the lower mileage on our Terrain. As a result lower bill then was anticipated. Richard and Connie Hinds. More

Top notch customer service. Darin and Graeme did an excellent job of accommodating my service requests and it was performed flawlessly. Great communication to ensure both parties are on the same page. excellent job of accommodating my service requests and it was performed flawlessly. Great communication to ensure both parties are on the same page. Highly recommend. More

Was great at first. Really appreciated Brenden's no-pressure sales style. Found the exact vehicle I wanted at a dealership elsewhere in the province. Was told they've dealt with this dealership be no-pressure sales style. Found the exact vehicle I wanted at a dealership elsewhere in the province. Was told they've dealt with this dealership before and shouldn't be a problem to bring the vehicle in for me, so I went through the whole process and purchased from them. They said I'd hear from them by the end of the day confirming they secured the vehicle for me. Didn't hear anything the following day so I reached out and was told that the vehicle was already sold unfortunately. Started working with them to try and find the vehicle I wanted elsewhere in Canada so they could bring it in for me, then just stopped hearing from them abruptly, which was concerning because I was under a time constraint to take advantage of a promo that was ending. I noticed that the original vehicle still hadn't been removed from the other dealer's website so I contacted them about it and found out that Birchwood lied about it being sold, and it was indeed still available. Obviously hearing this made me very angry. Then I get an email from Brenden saying he's back from holidays and the sales manager still wasn't able to locate a vehicle for me, asking if I wanted to buy a 2022 instead. Needless to say I did not, and will never do business with them. Luckily I was able to get my deposit back. More

Excellent customer service Always helpful, especially Excellent customer service Always helpful, especially when I’m stranded Brotherly advice Been going there for over 10 years I know all the mecha Excellent customer service Always helpful, especially when I’m stranded Brotherly advice Been going there for over 10 years I know all the mechanics by name More