Birchwood BMW

This dealership has given me consistently great customer service. the staff is always professional and courteous and all of there loaner vehicles are always spotless and sanitized. A pleasure to deal with service. the staff is always professional and courteous and all of there loaner vehicles are always spotless and sanitized. A pleasure to deal with More

Very professional, informative and friendly! The service performed was completed within the time stated and I was happy with what was done. In addition the car was immaculately cleaned Kris performed was completed within the time stated and I was happy with what was done. In addition the car was immaculately cleaned Kris More

As always, the service and personal attention from the service department and advisors is exceptional. The best experience from any dealership I have ever encountered and has been consistently the same fo service department and advisors is exceptional. The best experience from any dealership I have ever encountered and has been consistently the same for 14 years!I highly recommend Birchwood BMW David De Leeuw More

The service I have received from this dealership and service department is second to none! Very impressive. I am extremely pleased with the professionalism. Thank you BMW. service department is second to none! Very impressive. I am extremely pleased with the professionalism. Thank you BMW. More

I had my Mini Cooper 7 serviced last week. The service was excellent! I always get great service at this dealership. I Highly recommend them! was excellent! I always get great service at this dealership. I Highly recommend them! More

I had a wonderful experience at Birchwood BMW! The staff were extremely helpful and attentive to all of my needs. They were patient with my questions and worked hard to make my experience positive. I look f were extremely helpful and attentive to all of my needs. They were patient with my questions and worked hard to make my experience positive. I look forward to my next visit. More

Great friendly service every time.... they just know how to treat customers. I’ve dealt with a few of the service reps..Bill, Ashley and Emily and always feel welcome and informed. Thank you... to treat customers. I’ve dealt with a few of the service reps..Bill, Ashley and Emily and always feel welcome and informed. Thank you... More

Truly The Best Service I have ever received. It’s like no other. Gaoxiang Bi was my Service Advisor. Outstanding, professionalism, World Class! From the moment I dropped my car in night drop, I received a co other. Gaoxiang Bi was my Service Advisor. Outstanding, professionalism, World Class! From the moment I dropped my car in night drop, I received a confirmation at 6:30 am they were starting to work on it when the mechanics arrive. Oh, I must mention I kept this BMW so long I could’t part with it, I needed a new part. The experience made me want to buy from BMW Birchwood in Winnipeg and I don’t even live there. I’ve owned 5 New BMW cars and wish I knew about Winnipeg’s BMW service. I highly recommend you consider the purchase there. I would fly or drive to purchase there. You will be proud and impressed you did! From pricing to on going service from the management & team you cannot go wrong with a lifetime of owning a BMW from Birchwood BMW Winnipeg! P.S I love my Z4 Too! Truly, Mary Ann Turrie More

All aspects of the service were excellent. From booking the appointment to being met on arrival to the work being done on time . Service staff are always friendly and helpful. This time Brian and Bill, t the appointment to being met on arrival to the work being done on time . Service staff are always friendly and helpful. This time Brian and Bill, thanks guys. More

Bill's services and professionalism were top notch! All of our questions were answered and the level of communication that Bill provided was outstanding. Bill accommodated us for additional work to be done of our questions were answered and the level of communication that Bill provided was outstanding. Bill accommodated us for additional work to be done same day that wasn't part of the original scope of work; provided a loaner car and arranged the extra service to be done in a timely manner. Bill and staff go out of their way to make sure the customer experience is exceptional. Your dealership is the only business that I have been to during this pandemic that actually adhered to every safety health rule while being discreet and making it seem normal. This made my experience feel like it was a regular day! We are a new BMW owner and know we made the right decision on the brand and quality of service. Wish we would have purchased BMW's years ago. Looking forward to our next service appointment! More