Birchwood BMW

My first interaction with this dealership was with Kyle Deck. He was very knowledgeable about the product and ultimately was part of the main reason I purchased my 2016 X5 here. Also, the service desk personnel has been very helpful and thorough when explaining my servicing needs. A special shout-out to service representatives, Ashley and Emily.

Service Department staff have always been courteous and attentive to any concerns I may have had. Services were prompt and as estimated upon first arrival.

Very clean Service Department, very polite staff, The Accountant Department has an incredible attention. First BMW experience in Canada hopes all is good with this dealership

Helpful respectful staff makes me feel welcome. Nice ride Accommodate my time needs, was on call and had to keep courtesy car a day longer.

Good service, good product, and nice people! You will pay for it, but when did you get something for nothing? Nice clean show room, and not high pressure salesperson beating on you, but more than willing to help!

Bryan explained the work and why it was required very thoroughly. Francis your lead technician provided me with advice that saved me thousands of dollars. The waiting area is super comfy.I almost stole one of your chairs.

I have driven BMWs for the last twenty years and always had them serviced at Birchwood BMW. In all those years I have never had a problem. The Service area is extremely well run - courteous, knowledgeable, professional staff. Ashley Newburn is exceptional - listens carefully to my concerns, assesses the problem, answers all my questions, and keeps on top of the progress being made. He takes all the anxiety out of the process. Many thanks.

Birchwood BMW is hands down the best dealership I've dealt with in Winnipeg. The sales staff are knowledgeable and in no way pressure you to make a purchase (unlike every other place I've been to). The service staff are friendly and helpful and their technicians are quick and reliable. As a car guy myself, I can verify that their tech's work is of the highest calibre. They also offer free courtesy vehicles while your vehicle is being serviced which means any service visits cause minimal disruption to your day. 12/10 would recommend Birchwood BMW for anyone looking to get into a Bimmer!

Staff have gone above and beyond in dealing with a recurrent issue with my car, even after the warranty had expired. Incredible customer service, I’m impressed every time!

Very professional, knowledgeable and courteous employees, the service is efficient but pleasant. I would not hesitate to recommend to a friend or family. As others have said, customer service exceeds expectations!