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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
901 Reviews

901 Reviews of Bill Jacobs BMW - Service Center

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April 29, 2024

Great service from Mike Alwin and the team at Bill Jacobs, got me in last minute and were able to get my car fixed and back to me by end of day, Mike kept me updated throughout the entire process. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
April 29, 2024

Thank you to Mike Alwin for advise on having my vehicle fixed , Mike took the time to review all my options and give the best advice on getting my car back on the road. More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
April 29, 2024

Thank you for the service provided my Mike A and the team at Bill Jacobs BMW, been servicing there for years and always extremely satisfied with the service provided. More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
April 29, 2024

Great service and attention to detail. Thanks Brandon for the professional service. Best dealer in the midwest. More

by charles.irvin76
Recommend Dealer
Yes
Employees Worked With
Brandon
April 29, 2024

My vehicle was in the shop longer than expected due to a parts delay. Brendon kept me updated and even provided me with a loaner vehicle! 5 star service! More

by Mgonz
Recommend Dealer
Yes
Employees Worked With
Brendon
April 29, 2024

Shout out to Brendon for the exceptional service! Got me in and out for my first oil change. Keep up the good work! More

by Irvin
Recommend Dealer
Yes
Employees Worked With
Brendon
April 29, 2024

Always a great service visit. Mike A took care of my vehicle. I always appreciate his timeliness and knowledge. More

by antonina
Recommend Dealer
Yes
Employees Worked With
Mike A
April 29, 2024

Thank you Mike A for the great service experience. The appointment went well with a quick turn around. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
April 29, 2024

My first service experience was amazing. Alex Flinn walked me through the service department and showed me where everything is. He was extremely helpful and now I know exactly how BMW servic More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 28, 2024

Brendon was a fantastic service advisor and handled all my needs in a clear manor. He was very knowledgeable and explained all the services well to make me feel confident. Thank you so much Brendon! More

by cgrazian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Chervinko
Apr 29, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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