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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
944 Reviews

944 Reviews of Bill Jacobs BMW - Service Center

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May 20, 2024

Working with Alex Flinn was amazing. Making an appt was so easy and they even had loaners to choose from. Never going anywhere else for service. Love it. More

by Ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 19, 2024

Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of me. More

by Mohammadbj94
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
May 20, 2024 -

Bill Jacobs BMW responded

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2024

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you As alway More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
May 20, 2024 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2024

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Always a great experience. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
May 20, 2024 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out to us if there's anything more we can do!

May 19, 2024

Jacob Murrar did an outstanding job while servicing my vehicle. It's always a great experience when I visit Bill Jacobs BMW. More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
May 20, 2024 -

Bill Jacobs BMW responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2024

Jacob Murrar is awesome. I always hope to have you as my advisor. Best service and so professional when updating me on how my repairs are doing on my car. Love my new IX. More

by Naimajloony
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
May 20, 2024 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2024 -

Bill Jacobs BMW responded

Hello, we are so happy to read such a great review about BMW Service Center! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW Service Center!

May 16, 2024

What a wonderful experience. Alex Flinn was genuinely helpful and made me very happy that I have a trustworthy service center who cares about their customers. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 17, 2024 -

Bill Jacobs BMW responded

Hi Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2024 -

Bill Jacobs BMW responded

Hello Jennifer, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2024

My advisor Mike Collins is the best and is always attentive to my car needs! More

by Mriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Collins
May 16, 2024 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We hope you have a great day!

May 13, 2024

Alex Flinn worked really hard on getting everything covered for my BMW. It saved my family thousands of dollars. Really appreciate his hard work and efforts. More

by Brendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 14, 2024 -

Bill Jacobs BMW responded

Hi Brendon, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2024

Alex was very accommodating in getting our vehicle into service. We didn’t have an appointment, and he made it work out. Very grateful for the service. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 12, 2024 -

Bill Jacobs BMW responded

Hi Karen, we're glad we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 12, 2024 -

Bill Jacobs BMW responded

Hi Karen, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

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