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Big West Ford

Edmonton, AB

4.9
491 Reviews
Call Dealership (780) 489-9999
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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491 Reviews of Big West Ford

March 10, 2023

The salesman Adam was very helpful from the start to the finish and was helpful right to when we drove away. Excellent customer service from big west ford overall More

by Dan
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani, Adam Bremner
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Mar 13, 2023 -

Big West Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Adam delivered such a great experience! Big West Ford Management

March 10, 2023

Jared made the experience perfect ! He answered all my questions! Picked me up from my house helped me get the vehicle I wanted ! More

by robert.mcmurray.123
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa, Jared Peacock
Report | Print
Mar 13, 2023 -

Big West Ford responded

Thanks, Robert! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

March 09, 2023

Great experience Thank you for making it work I’ll be a returning customer and will recommend you to friends and family 😊 More

by Janet
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
Report | Print
Mar 10, 2023 -

Big West Ford responded

Here at Big West Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Big West Ford Management

March 09, 2023

Brett was easy to work with, and always kept me posted on any changes, highly appreciated it. More

by marshell
Recommend Dealer
Yes
Employees Worked With
Brett Weber
Report | Print
Mar 10, 2023 -

Big West Ford responded

Thanks for sharing about your experience with Big West Ford. We appreciate your business and hope to see you again soon! Big West Ford Management

March 08, 2023

I’ve got awesome service treated you well and they help me as soon as I walked in the door. Thank you very much Adams and Joe. More

by Ryanjohnstone
Recommend Dealer
Yes
Employees Worked With
Adam Bremner
Report | Print
Mar 08, 2023 -

Big West Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Ryan, for choosing Big West Ford! Big West Ford Management

March 08, 2023

Great experience. Everyone was a pleasure and helped out with the process of purchasing my new vehicle. More

by 36fritzy
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Report | Print
Mar 08, 2023 -

Big West Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Big West Ford Management

March 08, 2023

Amazing sales and service. I will make me next purchase another Ford. I will be buying from Joe Jomaa. More

by Derek
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa, Jared Peacock
Report | Print
Mar 08, 2023 -

Big West Ford responded

Thank you so much for the kind words. I Look forward to helping in anyway possible in the future

March 08, 2023

Awesome job guys. Was great to deal with and came through big time wound definitely come back More

by gerrysconst
Recommend Dealer
Yes
Employees Worked With
Deb, Sam Kabbani, Jared Peacock
Report | Print
Mar 08, 2023 -

Big West Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Big West Ford Management

March 08, 2023

This is the 12th truck I have bought from this dealership. The excellent level of customer service has been the same on every one of them! I'll be back for number 13! More

by Stacey
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
Report | Print
Mar 08, 2023 -

Big West Ford responded

Thank you so much for your excellent review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck, Stacey, and we thank you for choosing Big West Ford! Big West Ford Management

March 08, 2023

Ryan Kelly was exceptional to deal with. As well as Joe and Eddie. Loved my experience at Big West Ford! More

by dbostrom25
Recommend Dealer
Yes
Employees Worked With
Eddie Rachid, Joe Jomaa, Ryan Kelly
Report | Print
Mar 09, 2023 -

Big West Ford responded

Thanks for coming to see us dbostrom, we appreciate your business! We are glad that Ryan and the team could provide a great experience - it is a goal we constantly work towards. If there is anything else we can do, please do not hesitate to ask!

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