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Best Rate Auto Sales

Edmonton, AB

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210 Reviews

13 Black Dr

Edmonton, AB

T5X 2N0

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210 Reviews of Best Rate Auto Sales

April 11, 2014

Excellent experience! It was a pleasure to purchase our car from Best Rate Auto Sales! Louis was very friendly and professional and he went above and beyond to ensure that More

by ajugoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Sleiman
April 07, 2014

Horrible experience I started my used car search at Gus Revenburg where I knew someone. I found a car that I liked, then told him I wanted to visit other dealers to comp More

by captain03
Customer Service
Recommend Dealer
No
Employees Worked With
Don Rizoski (owner)
Apr 23, 2014 -

Best Rate Auto Sales responded

We responded in good faith to your concerns in a manner which seemed to satisfy you. We sold you a quality vehicle which involved signing a loan contract with a 3rd party lender or bank. Unfortunately it is is not in our power to negate such a contract involving another party - it is the law when contracts are signed (in Canada). As you are aware your signature was witnessed and all contracts properly executed, and then submitted to the financial corporation for approval and processing. Although you "do not recall agreeing to buy a car" you were given a copy of the contract too. This entire process takes more than a few minutes. There were no complaints about the vehicle and indeed all our vehicles are carefully inspected. It is disconcerting to us as a reputable dealer that you were caused some grief by that other dealership when they subsequently sold you another car. That is not how Best Rate Auto Sales operates! When we spoke with you, as we are available 7 days a week, you repeatedly informed us this situation was resolved. If there is something specific or some other concern please contact us so we can assist or advise you as much as possible. Your comments are extremely harsh, and not true sir! Yet if we can help to clear up this misunderstanding please do not hesitate to contact us.

April 04, 2014

nice suv Simon is a great salesman, we are happy that everything is properly done,its nice nice ride, will deal with Simon again and thank u so much. More

by acer101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Laski
March 30, 2014

Black Cobalt My wife and I came in hoping to get a safe, reliable car and Louis found us just that. He understood what we were looking for and even helped us pick More

by thing101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Sleiman
March 22, 2014

Right from the start, my experience at Best Rate Auto has made my purchasing a newer used vehicle extremely easy and stress-free. I went in looking for a particular vehicle and they found it for me ensuring More

by MGilliam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Sleiman
March 22, 2014

Great customer service, always friendly and answers all questions I asked. worked with me to find me a car that best suited my needs and understood the price range that i was looking for and wanted to stay More

by 8304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Sleiman
March 20, 2014

We were not in need of a new used vehicle until our was hit on the road and the driver left the scene. Our current car was serving the purpose. It was written off so we had to look for another car. We had More

by DarleneWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Sleiman
March 06, 2014

From the moment the salesman took us for a ride in the Town and Country van that we bought we were sold. He was so friendly and funny, great personality. Mandy and Darnell were great also when they did More

by rchhem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Yildiz, Darnell Walcott
February 28, 2014

Darnell was great to work with was very quick acting on what I was looking for he was in constant communication with me and we were able to wrap up a deal very quickly More

by jmlinaric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Walcott
February 19, 2014

Louis provided outstanding customer service. He was on top of everything and kept us updated with what was going on which was great, we felt important and felt like part of the "family". His quality of wo More

by hollimay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Sleiman