Belleville Nissan

Lied to, lied to again and kept waiting Told no appointment needed for oil change as there was a guaranteed wait time of no more than 30 mins but that if I wished I could still set a time... Told no appointment needed for oil change as there was a guaranteed wait time of no more than 30 mins but that if I wished I could still set a time....so I did. When I arrived for the appointment the drive through was full of cars so after waiting 8 mins or so and being passed by an employee and the service manager, I asked when we could pull the car in. I was told just to register at the service desk as they were polishing cars in the drive through. If I hadn't asked, how long would I have waited??!! I was then told 30 mins for the oil change, 50 mins later the mechanic drove my car for collection without any seat or floor covering. I asked about the 30 minute guarantee and was told it didn't count as I had an appointment!! Shoddy, uncaring customer service. My advice, pick another garage for service, it won't affect the warranty, will be cheaper and the non dealers seem to care more. Also buy your car in Toronto, more dealers equals more competition equals better pricing More

The customer reall counts at this dealership I enjoyed my transaction with Rob Semark and others at Belleville Nissan during the recent purchase of My Nissan Xterra. I felt everyone involved at I enjoyed my transaction with Rob Semark and others at Belleville Nissan during the recent purchase of My Nissan Xterra. I felt everyone involved at the dealership went that extra mile to accommodate me under special circumstances. This allowed me to get into a new truck very quickly after my old one gave up the ghost. The vehicle has worked marvellously, and has allowed me to continue a long association with Nissan products. I definitely would recommend this dealership to friends and family. More