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Baywest Nissan

2.8

6 Lifetime Reviews

202408 ON-21, Owen Sound, Ontario N4K 5N7 Directions
Sales: (519) 372-2277

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6 Reviews of Baywest Nissan

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July 16, 2019

"Beware of this dealer..."

- HenryE

Purchased a demo from this dealer and have been burned. The warranty was already expired when I came in for service. Baywest Nissan Owen Sound allows their Sales people to drive the finer cars then sell them to customers as new with the warranty already counting like it was SOLD once before... "In Service" which means that the warranty starts right then and not when it is SOLD as NEW to the Customer. I have been told we'll handle it but then told they can't help me. Just avoid this dealer and save yourself the time. I got burned so please don't have the same happen to you.

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Recommend Dealer
No
Employees Worked With
Anthony Robinson
June 06, 2018

"service department"

- Susan D

My Nissan was recalled to correct a "possible " faulty part. The service department was extremely co-operative. Dealt with Terry and James Dixon. Polite and efficient. Service was very fast!!

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Recommend Dealer
Yes
Employees Worked With
Terry, James D, Tammy
December 21, 2016

"Awesome people"

- Dylan J

I have been in need if a car so i went to nissan and spoke to Ian. He worked with me all day to enshure that i was getting a good deal and helped me out. After that i was haveing some problems with my 2015 Micra. Terry is such a wonderfull person to have with you. She sat with me endhureing me what was happining to my car and told me every step of the way. I love baywest nissan!

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Recommend Dealer
Yes
Employees Worked With
Ian And Terry
December 12, 2016

"Good Service team"

- Karen

I have had issues with my 2012 Nissan Rogue and Terry was amazing in helping me get the repairs needed. She made every effort to make it as easy for me as it could be. Sitting in the customer service waiting room it is evident that each service person is trying their best.

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Recommend Dealer
Yes
Employees Worked With
Terry
April 08, 2015

"Shameful, disappointing and shocking!"

- disappointed customer

We came to Baywest Nissan to check out the Nissan Juke. We test-drove a 2011 and decided we liked it and made a deal with the sales manager after he checked the price with his boss. We had him double check that the tax was included in the deal so he went back to the boss to check again and said that it was included. We paid our deposit with the understanding we would pay the balance within two weeks which was fine. Deal done, he then went back to his boss a third time to have him sign the papers which took a while and we heard a loud crash of a door banging. We joked that there was a problem but no joke. He came back and said he make a mistake and that they had to have more money for the car, this after double-checking the price first. We got our deposit back and left. Waste of 1 1/2 hours and very disappointing. Still in shock.

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Recommend Dealer
No
Employees Worked With
sales manager
October 21, 2012

"We bought the car (Versa) because the price was right and..."

- bowstrokes

We bought the car (Versa) because the price was right and it was roomier than the competition. We really like the CV transmission. In cruise on the highway, it works better than any car I've ever driven because it doesn't slow down on the hills and then accelerate while still climbing. We had a number of issues while the car was under the factory warranty and because of that, we bought the extended warranty. That was expensive and I wasn't thrilled about that. We had pretty much decided that Nissan wouldn't make the short list next time. The thing that saves the whole issue is the service department. Service has been outstanding! They've honoured that extended warranty totally and they are going to do an expensive repair in a couple of weeks. I'd be willing to guess that the car would likely run okay until after the warranty has run out. The dealership is kind of far from home and it's time consuming to go there for service, but given the excellent service we've received, we certainly will be considering a car from this dealership when the time comes.

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Recommend Dealer
Yes
Employees Worked With
not sure
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