VERY POOR CUSTOMER SERVICE
We went out of our way to travel to buy a brand new Jeep in 2015 from Goudy Motors. The experience with Don was great. Since then we have had the Jeep
We went out of our way to travel to buy a brand new Jeep in 2015 from Goudy Motors. The experience with Don was great. Since then we have had the Jeep back several times for service. Every single time I walk in I get looked at with a blank look, like I am a stranger and asked if I want a ride somewhere. Where do I want to go? I just drove an hour to get here. I just want to sit down and relax and wait for my vehicle. So I sit in a little, hard, uncomfortable, chrome chair and wait. Driving home after my oil change I try to use my washer fluid and it runs dry. Funny because the bill stated they had checked all my fluid levels. This time, even though I was only 6,000 km over warranty, I had to pay large for fixing leaks that shouldn't have been there in the first place. I am sorry for expecting a little small town courtesy which is definitely not there. I brought in a lovely 2015 Jeep for service and was given a smelly little clunker as a loner vehicle. I am done making a 2 hour round trip for lousy customer service. Thanks for nothing.