Bavaria BMW

Front desk staff was very disorganized, poor service and very confused. Took my car in for service and said it will take at least three days. I went in with a full tank of gas and when I picked the car up a very confused. Took my car in for service and said it will take at least three days. I went in with a full tank of gas and when I picked the car up after the three days I left with a nearly empty gas tank! Can’t be trusted. Very deceitful and fraudulent. Will not bring my car there ever. This dealership has gone down hill. More

Was looking at X2 from them. They reported false kilometres on ads and in emails, vehicle was more damaged then pictures showed, terrible communication. The worst group to buy fr They reported false kilometres on ads and in emails, vehicle was more damaged then pictures showed, terrible communication. The worst group to buy from - don't trust their words, make sure you know what you are getting. More

Bought my second car from Bavaria BMW. The buying experience was great, very simple and fast. Thanks to Archie Cantal and his team for making the whole process flawless and enjoyable. The buying experience was great, very simple and fast. Thanks to Archie Cantal and his team for making the whole process flawless and enjoyable. More

I have now dealt with Kaitlin. S a couple of times, and I must say she is really good at explaining the process of what need to be done and most importantly keeping me updated. Alwa S a couple of times, and I must say she is really good at explaining the process of what need to be done and most importantly keeping me updated. Always a good experience at Bavaria. More

Good service, keep me update each time, tech. Edwin provide good and recommend good infomation to me by email. Edwin provide good and recommend good infomation to me by email. More

I booked a service appointment for my vehicle and was told the service would only take couple hours. My wife took the vehicle in for service and was told it’s going to take all day. Staff seem very disor told the service would only take couple hours. My wife took the vehicle in for service and was told it’s going to take all day. Staff seem very disorganized and food on service writers desk and dirty bowls around desk. I thought BMW had better standards than that. Some new staff, who have no clue on what they’re doing (asked a few warranty question that were not answered) previous staff were a lot better. Not sure if it’s management or just the fact it’s a Go Auto dealership. I will be going to Edmonton BMW for future services. More

Bought a used vehicle from BMW, Jas, who was my sales rep and the team, did a good job at working with me and my asks. Great and friendly staff! and the team, did a good job at working with me and my asks. Great and friendly staff! More

I went to the dealership at 6:00 so the parts department was closed and I was looking for a lanyard. I was told to come back but a manager (Lee) helped me out and gave me his card so I could get in contact was closed and I was looking for a lanyard. I was told to come back but a manager (Lee) helped me out and gave me his card so I could get in contact with him to get the lanyard either shipped out to me or put aside so I didn’t have to worry about them running out of stock. He went above and beyond for me on such a little matter that didn’t seem significant but it was to me. I’m sure this isn’t the only time he has done this for a costumer. I would definitely recommend this dealership to anyone! More

Awesome dealership, always looking out for any potential problems before they become a a bigger problem problems before they become a a bigger problem More

Overall great experience. Pretty inflexible on prices, but that's to be expected these days. Ask for Kenisha! Pretty inflexible on prices, but that's to be expected these days. Ask for Kenisha! More