Bavaria BMW

Have received exceptional sale / service support in the last five years I have been with Bavaria the last visit was a notch down from what I am used to from Bavaria hope to see it all ironed out on my next last five years I have been with Bavaria the last visit was a notch down from what I am used to from Bavaria hope to see it all ironed out on my next visit. More

Incredible service very prompt and friendly . They kept me updated throughout the process and completed the work promptly me updated throughout the process and completed the work promptly More

Excellent sales & service. Andy was very knowledgeable and great to deal with. Ashley & Nicole in finance helped make the transaction smooth. and great to deal with. Ashley & Nicole in finance helped make the transaction smooth. More

BMW, Bavaria kept me apprised of all repairs, Kaitlin service advisor was a pleasure to deal with,There service team and management are top notch. There expertise helped me very much with my 550 I. I wou service advisor was a pleasure to deal with,There service team and management are top notch. There expertise helped me very much with my 550 I. I would recommend Bavaria any time! As they are committed to service! More

State of the art dealership with an inviting facility and exceptional client service. Alina Srochenski, Service Advisor, is always professional, personable and client focused on the regular service and main exceptional client service. Alina Srochenski, Service Advisor, is always professional, personable and client focused on the regular service and maintenance of our BMW. Alina sincerely strives to make sure clients are pleased with the maintenance of their Bavaria BMW. Service waiting area is well appointed, sales staff are friendly, management walks around and visits. Service is punctual, vehicle is washed and coffee machine has excellent variety. More

They provided timely and excellent service. No Hassel loaner vehicle. The service rep kept us informed at all stages of the repairs such as windshield paint chips and all upcoming services. Excellent peo loaner vehicle. The service rep kept us informed at all stages of the repairs such as windshield paint chips and all upcoming services. Excellent people to deal with. More

Great service at Bavaria! I love that they offer loaner vehicles when my car is in the shop. They always keep me updated as well. vehicles when my car is in the shop. They always keep me updated as well. More

Amazing customer service! From the moment you walk in to the moment you leave with your car serviced, you always have a smile on your face because of the excellent customer service and the service departmen the moment you leave with your car serviced, you always have a smile on your face because of the excellent customer service and the service department. Their drivers are amazing and chatty and keep you company all the way as well as they call the dealership in advance to make sure your paperwork is ready upon picking up your vehicle. Love going to Bavaria BMW More

Service very fast and good qualityAnd she is very kindly Service very fast and good quality And she is very kindly Appointment time. Same time start service no waiting. Best BMW dealer shop Thanks. No Service very fast and good quality And she is very kindly Appointment time. Same time start service no waiting. Best BMW dealer shop Thanks. No 1 More

Will buy our vehicle from a different BMW dealership. Would drive to Calgary and buy before buying from Bavaria. Made an appt with a sales rep named Ryan to see a specific vehicle, showed up exactly on Would drive to Calgary and buy before buying from Bavaria. Made an appt with a sales rep named Ryan to see a specific vehicle, showed up exactly on time, he wasn’t available. We waited 10 min after they paged him. Finally asked the receptionist to find us another rep, 10 min later someone came, his name was Bill. Bill, with his mask not covering his nose, brought in a car for us to look at after we walked him through what we were looking for. (You would think Ryan would have already had the vehicle inside for us to look) When we finished the rep was no where to be found. Interrupted the receptionist who was chatting with colleagues, to page Bill. Waited 5 minutes, then out of sheer frustration we left. While driving home, Bill called to apologize explaining he was very busy. Worst shopping experience for a vehicle ever and we will absolutely not come back to Bavaria BMW opting to purchase our vehicle at another dealership in Edmonton or Calgary. Better service buying $100 worth of lumber than a big ticket item like a luxury vehicle! Immediately drove to the next dealer on our shopping list and the experience a 180 degree turn in the right direction. More