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Bannister Honda Service & Car Sales

Vernon, BC

4.6
2,994 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,994 Reviews of Bannister Honda Service & Car Sales

October 05, 2021

I bought my first car from these guys and they made it a great scenario. My vehicle broke down and I needed something pretty quick. So I messaged jt and he responded really quickly! Said he had two trucks r More

by Jordont9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Evans, Khoa Vo, Jody Potrie, Jay Tomlinson, Udai Singha, Brendan White
October 01, 2021

Went for only an oil change, he tried to upsell me on absolutey everything possible. Told me mechanic will still check the air filters and if they are dirty they will just put them back into car. Dirty. More

by Bilbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jody Potrie
Oct 08, 2021 -

Bannister Honda Service & Car Sales responded

Dear Bilbo, Bannister Honda participates in the DealerRater Certified Dealer program. We are committed to providing high-quality customer service, but based on your DealerRater review, you did not share that experience. This is very disappointing to us, and through this program, we have the opportunity to work with you to resolve any issues with our dealership.Our Service Advisors are instructed to recommend services to keep your vehicle roadworthy, but should you not want to have these services completed , please simply tell us no thank you. You can reach our Service department at 250 545-0531, or if you provide additional contact information we will try to contact you during business hours. Thank you for taking the time to provide feedback and we hope to resolve this for you in a timely manner. Sincerely, Jack Decaire Fixed Operations Manager (604) 862-1082

September 30, 2021

My dealership has friendly and helpful staff both in sales and service. I would recommend them to family and friends More

by DIANE.SEVERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Hlina
September 29, 2021

There was slight mix up and my estimated service time ran over. They did not charge me for my seasonal tire change over or storage fee for my summer tires. Great customer service!!! More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Hlina
September 28, 2021

They were very easy to deal with and got me my new car very fast. I appreciate it a lot. More

by tinaajones7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Evans, Khoa Vo, Kay Murota
September 27, 2021

We have dealt with the Honda dealership for over 20 years. We have always been satisfied with all our models. Staff very helpful. More

by AJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tissington, Kristy Hlina, Nychelle Mesenchuk
September 25, 2021

I finally purchased new tires for my 2015 Honda CR-V. I had very good service from Nychelle in getting quotes for my tires and making recommendations as these are the first tires I've had to purchase (alwa More

by Carter37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Potrie, Nychelle Mesenchuk
September 25, 2021

Everyone was friendly, helpful, and honest. I appreciate them giving full disclosure on all deals and purchases made, and I would recommend this dealership to others:) More

by EthanJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Murota, Khoa Vo, Jay Tomlinson
September 24, 2021

Great service. Work done in the time stated. Jody was very helpful when I needed answers to my questions. More

by BOSCO23
Recommend Dealer
Yes
Employees Worked With
Jody Potrie
September 24, 2021

The service was excellent. The staff was friendly and helpful. I will definitely continue having my vehicle serviced at bannister More

by STACEY_THUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Hlina
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