Bannister Honda Service & Car Sales

New CRV Excellent service, friendly. Recieved a great promotion on a new CRV, great trade in value. Employees were friendly and helpful. Our 2nd new vehicle w Excellent service, friendly. Recieved a great promotion on a new CRV, great trade in value. Employees were friendly and helpful. Our 2nd new vehicle with Gene. More

Awesome Service and Stress-Free Experience We are so pleased with our new-to-us Chevy Sonic! Great service. Terrific price. Everything we needed was looked after. Every question answered. Thank We are so pleased with our new-to-us Chevy Sonic! Great service. Terrific price. Everything we needed was looked after. Every question answered. Thanks. More

Always good service from BANNISTER HONDA. Prices are VERY competitive to anyone else (same if not less expensive..) Nice to have your shuttle service available as well. from BANNISTER HONDA. Prices are VERY competitive to anyone else (same if not less expensive..) Nice to have your shuttle service available as well. Can go into town and shop while car is being worked on, then picked up again. Car is done when they say it will be, which is a nice feature. I'm back again next week to have your DETAILING PACKAGE for my car. Very good price, looking forward to it. Brian Eastabrook Salmon Arm, B.C. 250-253-8875 More

Followup to service problems Got a prompt and friendly response to a trans problem in our Honda CRV from Bannisters Service Manager. We will get together at a date in the near fut Got a prompt and friendly response to a trans problem in our Honda CRV from Bannisters Service Manager. We will get together at a date in the near future to do a follow up check. Very pleased with result and feeling of his call. More

Bad diagnosis - One week wait. Went in because my car wouldn't start. I figured it was the catalytic converter. They said no. Needs new engine. My engine never burned oil, never smo Went in because my car wouldn't start. I figured it was the catalytic converter. They said no. Needs new engine. My engine never burned oil, never smoked, had good power. But no. Must replace motor. They claim that the K & N filter had a hole in it that allowed dust to enter the motor. They never showed me the parts, or the hole. They sourced a used motor that had 75,000 km more that mine. I said ok.. have no choice. They swapped motors. took 5 days. When I came to pick it up, the guys were still test driving it and it wouldn't run more that 50 km per hour. I talked to the mechanic. I said.. so whats the trouble? He looks at his shoes and says "catalytic converter." 850. extra for that. So, I freaked out. (And since all my heart trouble, I don't want a fight any more, but I had to fight.) I told the service manager I wanted my engine put back in. He claims my engine had very low compression. So I had no choice - But the manager admitted (sort of) the diagnosis was poorly done. But he never offered to show me any proof of my low compression. Typically the service manager is the slickest man at any dealership. He won me over. He is charming and slick like a snake. I paid $2,200. They paid for the cat converter and install. ( no proof - was it new? Used? Don't know.) That was his compromise. Up until this adventure, the dealership treated me like gold. I had given them a great review. (which I am going to delete.) Then they got a woman in service named ***Tammy***. Mean, pushy, aggressive, and always angry and in a rush, and .. well, just plain mean. She is "known" up Salmon Arm way, by people in the car biz. I guess they figure shes a money maker. Not. Before, they would always look at my car and diagnose quickly and free. Then the repair was quick and honest. Now they demand $ 129.00 just to raise the hood. And yet when they 'diagnosed' my car, for $ 129., they missed the problem all together. The catalytic converter was plugged up. That was a few months ago. I wasn't happy but I got over it. Three weeks ago, we finally got some warm weather. I turned on the A/C which was working fine before they pulled the engine. Now, not working at all. I called and got Tammy. She said it would cost $ 129. to diagnose the trouble. (I guess she forgot that her diagnosis service is no good. I said "HEY, you just pulled the engine. Perhaps one of your boys forgot to plug something in .. it was working A-1. Unless they drained out the freeon gas, (which is not necessary to do on an engine swap) it must be something minor. Nope. It's a federal case now. Tammy says I must pay $129. Then they would probably diagnose that I need a new transmission! Well, I have no money left. I am still paying back all my friends for the $2,200. to replace the motor, which ran great before. I had a bad heart surgery a while back and have not yet been able to work. So money is a big issue for me. So, anyways, now I have no air. I spoke to the service boss, and he s h o u l d have said "Bring it in right away, we will look at it for free, given that it was just here and we may have forgotten to plug it in. No. He said he would 'try ' to do something for me. That sounds a lot like "Bend Over" to me. Screw me one time, shame on you. Twice? Shame on Me! Sorry big smooth talking man, I no longer trust you, not even to check the air in my tires. You have a lovely personality, and I like you. But no more. I have no A/C. I am suffering. I had to go to Calgary this week, it was 200F in the car. I could have SUFFERED A STROKE. Anyways I will never go back to Honda in Vernon. I recommend that everyone stay away, until they dump Tammy and the slick man in the service office. They are liars, cheats, and frauds. The boss George is very kind and sweet, then he screws you hard. Tammy at least, looks and acts like an alligator, and then she bites. I would fire them both today, and replace them with the previous people. They were AWESOME!!!! Of course if you are like me, when I had a job and had lots of money, I just smiled and paid without asking too many questions. After all, no one wants to have nasty conflict. We just pretend everything is good. Knowing I was lied to though, - - well, even when I have money again, I'll never go back, and I will no longer recommend them. CROOKS - JUST LIKE THE REST. I'm going back to looking for a back yard mechanic again that I can trust. Stay Away. Number ONE dealership award?? Not any more. It's a joke. PS: I am gonna copy and paste this review onto 50 auto review web sites. It WILL cost this dealer a lot more than they stole from me. Yes, I am pissed. Fortunately I am retired for now and have nothing but time, to tell everyone to watch out. More

Experience With Honda Representatives My encounter with services was genuine.My questions were answered. I was approached with dignity and did not feel pressured to purchase the vehicle. My encounter with services was genuine.My questions were answered. I was approached with dignity and did not feel pressured to purchase the vehicle. It was a pleasure to encounter people whose heart was in the job they were doing. More

Sales Guy Wayne Marriott "Mario" friendly & caring I saw Wayne to buy my used vehicle from Bannister Honda. Doesn't push you for a sale. Actually cares about your wants and needs. Best car salesman I I saw Wayne to buy my used vehicle from Bannister Honda. Doesn't push you for a sale. Actually cares about your wants and needs. Best car salesman I've ever dealt with. Sales Manager and Finance staff were a pleasure to deal with as well. Every other place I've dealt they have been the typical salesman that nobody likes, but I would definitely recommend seeing Wayne for your next purchase! More

I think I just filled in this survery. Sent twice? My car would not start intermittently. The Dealership could not demonstrate this problem, so did not want to put in a new starter. However, after | My car would not start intermittently. The Dealership could not demonstrate this problem, so did not want to put in a new starter. However, after | got stuck in not good places they gave me an appointment the next morning and the starter was in place and ready to go that afternoon. More