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Bannister Honda Service & Car Sales

Vernon, BC

4.7
2,995 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,995 Reviews of Bannister Honda Service & Car Sales

June 29, 2018

Willing to listen and understand Did my homework and came in with a plan. The team worked with me to satisfy my interests and needs. Feel like I left making new friends as opposed to More

by Paz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Shae Smith, Rob Tannahill, Khoa Vo
Jun 30, 2018 -

Bannister Honda Service & Car Sales responded

Congratulations on your new vehicle purchase Paz. Your words "Feel like I left making new friends as opposed to just doing a business deal" is exactly how we like to do business. Please feel assured we are here if you need us. Thank you for your business and safe travels.

June 29, 2018

Purchase of a new 2018 Accord Touring We dealt with Andrew in sales who helped us greatly. We had looked at three other comparable cars from other manufacturers and the same vehicle at an More

by AccordTouring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Shae Smith, Andrew Moreira
Jun 30, 2018 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words AccordTouring. We know our customers are well educated and your statement "got the best car and the best price at Bannister" is our goal. We hope you enjoy your new ride and look forward to seeing you in the future. Safe travels.

June 29, 2018

Professional, excellent customer service Barrister Honda fit me in promptly for servicing my vehicle. The customer service was excellent, they were flexible with my pick up and I was returne More

by Joanne Grimble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Spark
Jun 30, 2018 -

Bannister Honda Service & Car Sales responded

Hi Joanne thank you for taking the time to write a review of your recent visit to our service department. We love our service customers and believe they deserve to go home with a clean car and a smile on their face. If we can be of anymore service to you please contact us. Until we see you again safe travels.

June 28, 2018

Service department could use improvement I've always taken my car to the dealer for all service, even oil changes. However, I am seriously considering going somewhere else. The charges for an More

by HondaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Schiewe
Jul 03, 2018 -

Bannister Honda Service & Car Sales responded

Dear HondaGirl, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.ca. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes.We are continuously reviewing our pricing for all service's in our market to stay competitive, however i will review the current pricing structure for oil changes. In regards to the back log of service promise time, we have recently hired more people to conduct servicing; so look for this to improve. Four years ago, we implemented a reminder system to contact customer's about their up coming appointment, (like the dentist). If you do not want this reminder, please let us know and we will stop this process for you. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Pat Loehndorf GM/Partner Bannister Honda

June 28, 2018

2018 Honda CRV EX AWD The team at Bannister Honda made buying a new CRV effortless ... we received a fair trade-in and great customer service. We would be happy to refer f More

by cwinwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Scott Shirley
Jun 29, 2018 -

Bannister Honda Service & Car Sales responded

Thank you cwinwood for your business and great review! Your statement "We would be happy to refer friends and family to Bannister Honda!" is one of the highest compliments we could recieve. Our Team wishes you many safe and happy miles in your 2018 CR-V and we look forward to your next visit.

June 27, 2018

"Freakishly Easy" Best car-buying experience I've ever had. Everything went very well. Dean was a great help. Having everyone from Sales, Management, Financing and Insurance/Licensing available to help us was More

by TheCurby's'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae Smith, Tracy Evans, Rob Tannahill, Dean Duclos
Jun 27, 2018 -

Bannister Honda Service & Car Sales responded

Thank you TheCurby's for your purchase and good review of your purchase experience. We hope you joy many miles in your new to you vehicle and look forward to your next visit. Safe travels.

June 27, 2018

Efficient and Genuine Service This is our first Honda and we found the team to be professional, courteous and accommodating. It was a pleasant surprise to have them stay after hour More

by The Giampa's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Tracy Evans, Rob Tannahill, Khoa Vo
Jun 28, 2018 -

Bannister Honda Service & Car Sales responded

Congratulations The Giampa's on your purchase and a Big Thank You for your review. We loved your statement "We would definitely recommend this dealership to our friends and shop here again." Our Team enjoyed getting to know you and we look forward to seeing you again. Safe travels.

June 26, 2018

Great service., excellent sales staff. Very knowledgeable, friendly, professional. We have honda owners for 15 years and most of them were bought at this More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Gene Kushniruk, Shae Smith
Jun 26, 2018 -

Bannister Honda Service & Car Sales responded

Congratulations Cargirl on yet another great choice from our Honda Lineup. You had us blushing with your kind words "would not go anywhere else for sales or service." We take this honour very seriously and will continue to work hard to earn them. We wish you many safe and happy miles until we see you again.

June 25, 2018

Great Experience Overall great experience. Knowledgeable and friendly staff making each phase of the process enjoyable with seamless transitions from the vehicle to f More

by Honda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Udai Singha, Tracy Evans, Rob Tannahill, Dean Duclos
Jun 25, 2018 -

Bannister Honda Service & Car Sales responded

Nice choice Honda3! Our team truly enjoyed getting to know you and look forward to seeing you in the future. If you have anymore questions always feel free to contact us. Many safe and happy travels.

June 23, 2018

Recommend Khoa Khoa was great, Everyone was friendly and helpful. We loved our last Honda for 16 years, which is why we chose Honda again. We have had great serv More

by obsessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Khoa Vo
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