Bannister Honda Service & Car Sales
Vernon, BC
Filter Reviews by Keyword
By Type
2,995 Reviews of Bannister Honda Service & Car Sales
Fantastic and fealt very happy when I arrived Riley Preston was an amazing salesman who when to great lengths to get me the deal I was looking for on this vehicle and I and very pleased with the e Riley Preston was an amazing salesman who when to great lengths to get me the deal I was looking for on this vehicle and I and very pleased with the end results. More
Excellent Emergency Service Huge thank you s to Daniel Soong and Don Mccadden for dealing with our brakes emergency quickly. We arrived 3:30 on a Thursday with an extremely hot a Huge thank you s to Daniel Soong and Don Mccadden for dealing with our brakes emergency quickly. We arrived 3:30 on a Thursday with an extremely hot and noisy rear brake, with 100 km left on our trip home. They got us into the shop immediately, despite our not having an appointment and the fact that it was getting late in the day. Parts were ordered, and reordered when the supplier sent the wrong one the first time. But even so, the work was completed and we were safely on our way home in two hours. No need for a hotel stay or a rental car. Thank you both so much!! Brian and Diana More
excellent customer service from the moment I walked through the door I was given the best service you could ask for. The staff there worked with me to put me into a great car th from the moment I walked through the door I was given the best service you could ask for. The staff there worked with me to put me into a great car that I will enjoy for many years to come. Khoa, Tracy Shae And Rob thank you for making my purchase a enjoyable one. I would definitely recommend this dealership to anyone that I know looking to buy a vehicle. More
Amazing, fantastic, very professional I had a great pleasure buying my Honda with Riley Preston at Bannister Honda. It has been a very outstanding experience: no stress, very respectful an I had a great pleasure buying my Honda with Riley Preston at Bannister Honda. It has been a very outstanding experience: no stress, very respectful and professional staff, a huge selection of vehicles. Honestly, I told Riley that he has surpassed all of my expectations and gave a truly unique experience which I will probably remember for a long-long time! Shae did a great job in completing the financial aspects of the sale, and Rob was checking in during the day to confirm everything was going well. Buy with Riley, buy at Bannister Honda, and enjoy a truly unique experience buying your new Honda! Andrew More
Hinda CRV Lease Jason and Shae were both excellent and professional, First time we have leased and it went very smooth. we were under a tremendous time crunch with a Jason and Shae were both excellent and professional, First time we have leased and it went very smooth. we were under a tremendous time crunch with and Jason and Shae had everything ready for us in advance and we were in and out seamlessly. More
Parts not available First off, I live an hour away with chronically ill members of the family. Being able to get away from home can be a hassle. So when I was contacted t First off, I live an hour away with chronically ill members of the family. Being able to get away from home can be a hassle. So when I was contacted to make anappointment to get a recall on my crv looked after I assumed it would be taken care of in one visit, but not so. After receiving a reminder of the appointment the previous day, which I made a point of asking if the part needed was there and if I would have my vehicle back the same day, and being assured that yes, it was, I arrived at the dealership and checked in. The service man at the desk took my keys and found my paperwork and told me a shuttle would be by to drop me off as I waited. All was well. While waiting for the shuttle however, I checked my cell messages (a different number than my appointment reminder) which I didn't receive until arriving into town as I don't have cell service at home. I listened to a message from Dan, the man I just spoke to at the service desk, telling me the part needed to fix the recall was not available anymore and I would have to change my appointment. Confused, I went back to Dan and asked him about the call. I was told, "oh no, we've run out of the part needed. We can't do it today." Obviously, I'm miffed about the whole situation. Why were there more appointments made than parts available? Why was I told they were there when I asked? What would have happened if I didn't check that message? Would I have been left by the shuttle waiting for a call that wouldn't come because there would have been no intention of servicing my vehicle that day? More
Exceptional Service Experience The problem with my car was a relatively simple one. What most impressed me was the quality of the service. My initial appointment request was met wit The problem with my car was a relatively simple one. What most impressed me was the quality of the service. My initial appointment request was met with a sense of urgency (sorry I can’t recall who I spoke with). I had a next day appointment and when an emergency at work came up that changed my schedule, Daniel went above and beyond my expectations to accommodate the change and make sure I had my car back when I needed it. Thanks to the team at Bannister Honda! More
Amazing salesman. Rare to meet a salesman with such passion,knowledge,and caring.nobody compares with jason.all sales people should be like him.love the ridgeline.every Rare to meet a salesman with such passion,knowledge,and caring.nobody compares with jason.all sales people should be like him.love the ridgeline.everyone was great.will send people to veron honda because of owr experience with jason. More
Steve provided amazing customer service and explained every Steve,from the service department, provided amazing customer service and explained everything in detail even when I was confused and in a hurry. He wa Steve,from the service department, provided amazing customer service and explained everything in detail even when I was confused and in a hurry. He was very knowledgeable and I trusted him. all the other staff in that day were very friendly and helpful while waiting with my young child. More
Not Dissapointed After leaving the dealership with a couple of details that concerned me, Daniel took the time to amend the situation and ensure that our car was in ti After leaving the dealership with a couple of details that concerned me, Daniel took the time to amend the situation and ensure that our car was in tip top shape after all. We have 3 Hondas in our household (and 2 more kids who will be driving soon.) Will recommend Bannister to our "up and coming" drivers. Thanks again, Daniel More