Bannister Honda Service & Car Sales

excellent customer service from the moment I walked through the door I was given the best service you could ask for. The staff there worked with me to put me into a great car th from the moment I walked through the door I was given the best service you could ask for. The staff there worked with me to put me into a great car that I will enjoy for many years to come. Khoa, Tracy Shae And Rob thank you for making my purchase a enjoyable one. I would definitely recommend this dealership to anyone that I know looking to buy a vehicle. More

Parts not available First off, I live an hour away with chronically ill members of the family. Being able to get away from home can be a hassle. So when I was contacted t First off, I live an hour away with chronically ill members of the family. Being able to get away from home can be a hassle. So when I was contacted to make anappointment to get a recall on my crv looked after I assumed it would be taken care of in one visit, but not so. After receiving a reminder of the appointment the previous day, which I made a point of asking if the part needed was there and if I would have my vehicle back the same day, and being assured that yes, it was, I arrived at the dealership and checked in. The service man at the desk took my keys and found my paperwork and told me a shuttle would be by to drop me off as I waited. All was well. While waiting for the shuttle however, I checked my cell messages (a different number than my appointment reminder) which I didn't receive until arriving into town as I don't have cell service at home. I listened to a message from Dan, the man I just spoke to at the service desk, telling me the part needed to fix the recall was not available anymore and I would have to change my appointment. Confused, I went back to Dan and asked him about the call. I was told, "oh no, we've run out of the part needed. We can't do it today." Obviously, I'm miffed about the whole situation. Why were there more appointments made than parts available? Why was I told they were there when I asked? What would have happened if I didn't check that message? Would I have been left by the shuttle waiting for a call that wouldn't come because there would have been no intention of servicing my vehicle that day? More

Exceptional Service Experience The problem with my car was a relatively simple one. What most impressed me was the quality of the service. My initial appointment request was met wit The problem with my car was a relatively simple one. What most impressed me was the quality of the service. My initial appointment request was met with a sense of urgency (sorry I can’t recall who I spoke with). I had a next day appointment and when an emergency at work came up that changed my schedule, Daniel went above and beyond my expectations to accommodate the change and make sure I had my car back when I needed it. Thanks to the team at Bannister Honda! More

Not Dissapointed After leaving the dealership with a couple of details that concerned me, Daniel took the time to amend the situation and ensure that our car was in ti After leaving the dealership with a couple of details that concerned me, Daniel took the time to amend the situation and ensure that our car was in tip top shape after all. We have 3 Hondas in our household (and 2 more kids who will be driving soon.) Will recommend Bannister to our "up and coming" drivers. Thanks again, Daniel More

Fast, Courteous and Helpful Nothing more to say. Every thing was as expected and more. The staff actually exceeded my expectations. Would definitely recommend Bannister Honda f Nothing more to say. Every thing was as expected and more. The staff actually exceeded my expectations. Would definitely recommend Bannister Honda for service, they were great. More