I was to see them on January 16 with my 2008 Rav 4 Sport, which is in good condition and has just 182k on it. Black in colour, tinted windows and moonroof. I am the second owner and according to Carproof, there have been no accidents with the vehicle. There are a few minor bumps on it, but simple and easy to fix, especially for a dealership. My vehicle is well maintained, and I had all my records etc. Also, the windshield needs to be replaced, but again not much off their overhead to do. I was not looking for more than 5500.00 for the trade, and was considering an as is 2005 Matrix. The manager who appraised my vehicle offered me 2000.00. He was so very arrogant and would not consider offering more. I said, thanks, but I will keep the car. I am certain that it would have went on the lot in the 9500.00 range. Swindlers. The young sales rep was a great fella though, but the manager, sheesh.