Bank Street Mitsubishi
Ottawa, ON
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387 Reviews of Bank Street Mitsubishi
My new Mitsubishi dealer from now on. Having previously owned a Mitsubishi in England we went in looking to see what was available, left with a used RVR GT that we've love to pieces. Great Having previously owned a Mitsubishi in England we went in looking to see what was available, left with a used RVR GT that we've love to pieces. Great condition vehicle, great price but most of all great customer service staff. More
"Not a MIRAGE!!!!!!" Learned about Sam through a present owner and customer & as he guaranteed; I was pleased with Sam. He was polite, friendly, not pushy or aggre Learned about Sam through a present owner and customer & as he guaranteed; I was pleased with Sam. He was polite, friendly, not pushy or aggressive and more importantly; listened to what I wanted in a vehicle[Mirage]. Would be happy to refer him to anyone. Heather C More
My 3rd Outlander and they just keep getting better Traded in my 2014 Outlander GT to lease the brand new 2017 Outlander GT. Decide to deal with Bank Street Mitsu after I had a really good service exp Traded in my 2014 Outlander GT to lease the brand new 2017 Outlander GT. Decide to deal with Bank Street Mitsu after I had a really good service experience with my 2014. Beautiful vehicle and excellent buying experience. Told Sam that I was coming in from Petawawa and wanted to have the deal done over the phone before I came in. Sam, the managers Moe & Richard and Moe in finance worked hard to EARN my business. They took care of all the details so I could focus on the add ons to my vehicle. To date my best dealership experience and I am a picky and exacting customer! Keep up the good work and I will be sending referrals their way for sure. Richard M More
So far so good Bought 2015 Outlander the other day. Reasonable car for a reasonable price. Sam did not push, was there every time we visited the dealer and answ Bought 2015 Outlander the other day. Reasonable car for a reasonable price. Sam did not push, was there every time we visited the dealer and answered all questions promptly. No experience with the dealer but hopes the Outlander behaves. More
Excellent Service! Me and my husband were actually really not looking forward to upgrade our 2013 Mitsubishi Outlander to a brand new car too soon. But with all of the o Me and my husband were actually really not looking forward to upgrade our 2013 Mitsubishi Outlander to a brand new car too soon. But with all of the options and deals Mr. Sam Amouna showed and clearly explained to us. We didn't hesistate to go for it the same day, right on the spot and take note! It was the first time we went on this branch and we were amazed how professional and helpful everyone is. It was the BEST deal and the most excellent customer service we've had, EVER!! Thanks to the super patient and excellent for what he does, Mr. Sam Amouna. Words can't express how lucky we are to have you assisted us! Keep doing what you're doing! Thank you again! Godbless always! ;D More
Amazing First time buyer experience. I first started my search online and quickly got in touch with Sam who was very aware of how busy I was with being a hockey mom of 2 young boys and al I first started my search online and quickly got in touch with Sam who was very aware of how busy I was with being a hockey mom of 2 young boys and also working full time. Sam quickly made it easier to stay in touch by communicating via text which makes my life so much easier when I am on the go and can't always get to the phone on time or at all. That truly means a lot to someone who desperately needed a more family oriented vehicle ASAP but I had very little free time. When I was finally able to find a morning away from the rink I went in and we started making the deal. Not only was it very relaxed and laid back but it was light and entertaining which made this first time experience easy for me. We eventually came to a price that we were both happy with which included all the features I needed and most of the features that I wanted. We managed to get all the paperwork completed in a very short period of time beforw I had to head to my sons hockey game. Sam kept in touch in the couple days when I was waiting to be able to find time to pick the vehicle up and he ensured that I was happy with the service and was getting everything I wanted. The day I picked my vehicle up he met me at the door with open arms. He spent alot of time going through the features and safety of the vehicle. He then gave me a tour of the service department and sent me on my way. I would highly recommend Sam AND mitsubishi for all your your vehicle buying needs!! More
Great first experience with Mitsubishi! I was a proud customer of Mazda for a 7 years and owned 3 cars. But after an amazing deal, excellent customer service and personalized approach to eac I was a proud customer of Mazda for a 7 years and owned 3 cars. But after an amazing deal, excellent customer service and personalized approach to each customer, I fell as a part of Mitsubishi family and couldn't resist of purchasing a new vehicle. Thank you, Sam! More
Worst experience of my life I don't get paid to fake reviews, here is a real review!!! I actually give it 0 stars for Sales and 1 star for Service. Used car salesman would have I don't get paid to fake reviews, here is a real review!!! I actually give it 0 stars for Sales and 1 star for Service. Used car salesman would have more honor than these guys. I'm not sure if the service guys could fix a bicycle let alone a car. My Outlander was terrible. Very Noisy, Terrible paint, Terrible radio/backup camera screen, Terrible door locking mechanism. And yes it's ugly inside and out but my girlfriend really liked the fact that it had a third row of seats. It's got NO RESALE VALUE, so yes I lost thousands and thousands of dollars but it was better than losing my mind. More
Excellent and reliable customer service The team at the Banks street Mitsubishi dealership have been outstanding. Excellent customer services with very knowlageable salesperson, Mr Sam Amoun The team at the Banks street Mitsubishi dealership have been outstanding. Excellent customer services with very knowlageable salesperson, Mr Sam Amouna! Very friendly, and honest. The manager at this location is very helpful and he goes out of his way to give the custom the best possible deal. The technical purchase process was easy and straightforward, in part thanks to the finance person-Moh Everyone has been very patient during this process Overall, from my personal experience, the team at this dealership provided excellent services during my search for a suitable car and the purchase of it. More
I bought a 2016 lancer GTS As soon as I got to the dealership Sam approached me did not have to go looking for a salesman. He had the best test drive I have done, he knows the a As soon as I got to the dealership Sam approached me did not have to go looking for a salesman. He had the best test drive I have done, he knows the area and knew where to go to show the cars features. When I went to go pick the new car up he was waiting outside for me, the car was very clean he did a "once over" with me to show all the extras I put on were installed and how to connect blue tooth. Took his time no rush to get me out. This was my first new car and was a good experience. More