I recently purchased a new 2017 Black Lancer GTS. This is the second Lancer that I have owned, in fact I like them so much I had my wife buy one too. Our sales consultant was Chamnan Ly. I received a letter from Mitsubishi, that they wanted my trade and sent a make-shift cheque for 1500 dollars, $1000 for customer loyalty and another $500 for an appointment bonus. On top of that you get 3 months no payments, no charge all wheel control, finance rates from 0% and No-charge winter tires. I got the 0% rate, No payments for 3 months and only $500 for my loyalty. They also had a SPECIAL EVENT thing going on where you got to pick an envelope containing cash, I got one with $300, that wasn't applied to the bill.
So I will sum up the total baloney so far...rebates missing total $1300 dollars the weren't applied to my sale and NO TIRES, because I already had snow tires on my old Lancer.
Ok now it gets better/worse, I was told they had to order my car from somewhere and it would be in on the Friday. Nope. I had to leave town on a family emergency and got a call from Chamnan Ly telling me my car would be in by Wednesday instead but it was Blue and it was the Limited edition...WTH, They tried to sell me a totally different car and not even the same model I wanted. I told him that was not the car I wanted so he said he would call me back. He did and apologized and told me my car would be the following week. My car was delivered on Wednesday and Chamnan told me I could pick it up by Friday. Nope. I got a call from the financing department and they told me the car wouldn't be ready until Monday. At this point it has been over 3 weeks since my initial visit to the dealership and I told him to keep the car, that I was going to buy a new car from somewhere else. He told me they would give me free window tint, which he did, and promised me the car would be ready by Monday, It was. I showed the letter I received from Mitsubishi and I pointed out to Chamnan that I didn't receive any of the other rebates and he basically told me that they didn't apply. TOTAL BALONEY.
I love the car, I have always been impressed with the quality of Mitsubishi.
I WILL NEVER BUY ANOTHER CAR FROM BANK STREET MITSUBISHI, AND I WILL TELL ANYONE & EVERYONE I KNOW NOT TO GO THERE,