Bank Street Mitsubishi

A good Experience Chamnan Ly was my sales person and treated me well/courteously. The arithmetic used to come to a purchase price was a bit confusing but the deal was m Chamnan Ly was my sales person and treated me well/courteously. The arithmetic used to come to a purchase price was a bit confusing but the deal was made over the course of a few days and Chamnan was acting as a liason between me and two other employees. On a different topic the dealership may want to shovel and salt the stairs/walkways more thoroughly as I found that to be an issue.....I did mention it (nicely)to Chamnan after all the papers were signed and I was leaving the dealer More

Cham made the whole experience perfect My Fiancee and I were very happy with the whole experience of trading in our Honda Civic for a new beautiful and super awesome Mitsubishi Outlander. My Fiancee and I were very happy with the whole experience of trading in our Honda Civic for a new beautiful and super awesome Mitsubishi Outlander. It has been only a few days since we picked it up and we are really enjoying the many features of this vehicle. With 3 kids and 2 dogs we desperately needed more space but we did not want a van or something too big. This is perfect for us and what is just as important as the safety features and 7 seats, it looks amazing! We love it. All the staff at the dealership were very helpful and friendly. Cham took the time to show us the many features and made it a very relaxed and stress free experience. Even with the trade in and living in Quebec, they took care of all the details and made it very easy for us. We got a good deal which suited all our needs. Thank you so much! More

Fantastic We love our Mitsubishis, and had the good fortune to first deal with Jay when buying our 2009 Outlander. He's since helped us into an Eclipse Spyder a We love our Mitsubishis, and had the good fortune to first deal with Jay when buying our 2009 Outlander. He's since helped us into an Eclipse Spyder and an updated 2015 Outlander. Personable, helpful, knowledgeable, and no pressure...highly recommended! More

new car Just before Christmas, we bought a new car with Chamnan. He was friendly and answered our questions in a very professional way... Chamnan did a excel Just before Christmas, we bought a new car with Chamnan. He was friendly and answered our questions in a very professional way... Chamnan did a excellent job as our salesperson...Once we had agreed that we wanted to buy the car, we were send to Moe. His service was another story...He was very pushy. After he was not able to sell us extra insurance or additional packages on the car, Moe became insulting, rude and cocky...the icing on the cake was when he asked us if we did not have the money to buy extras...When we picked up the car, Moe was still was so mad; he stormed out of the office and threw back our cheque of more than 30 thousand dollars at us when we handed it to him…Another nice and friendly gentleman then came by to finalize the sale of the car... We are very happy with the car. I would go back to Chamnan to purchase another car no matter how bad our experience was with Moe Trudi Wyss,Russell More

Customer satisfaction, awesome experience Sam is a very friendly, knowledgeable person who helped us from start to finish. He made sure to give all the information about the car. I would re Sam is a very friendly, knowledgeable person who helped us from start to finish. He made sure to give all the information about the car. I would really recommend Sam to all my family and friends :) More

great serivce, great deal, we went there not intending to buy right away, but just to scope out things, they gave us such a great deal, we purchased it right away. we went there not intending to buy right away, but just to scope out things, they gave us such a great deal, we purchased it right away. More

awesome experience! I had done my home work before coming in. Chantal made it happen for me .It was a great experience. I never felt pressured during the negotiation. The I had done my home work before coming in. Chantal made it happen for me .It was a great experience. I never felt pressured during the negotiation. The manager Moe and finance Moe were also very plaisant. I went home feeling good about the all experience and my purchase.Thank you guys:) Chantal More

Excellent, Awesome, Amazing! All the staff are very welcoming. My experience was amazing! Sam helped me from start to finished. He is awesome and amazing, going out of his way in All the staff are very welcoming. My experience was amazing! Sam helped me from start to finished. He is awesome and amazing, going out of his way in helping me from commute, test drive, information about the car. My experience was a total blast. Please let the management know of my opinion about Sam. More

Poor customer service Poor customer service...even rude. They will do anything to get you to buy, but won't go that extra mile to keep their existing customers happy. No Poor customer service...even rude. They will do anything to get you to buy, but won't go that extra mile to keep their existing customers happy. Not the first time I've experienced poor after sales customer service from these guys. More

Chamnan - Making buying a car easy. Chamnan Ly was friendly and listening to my needs over the telephone and didn't disappoint me in person. His laid back, attentive and personal approac Chamnan Ly was friendly and listening to my needs over the telephone and didn't disappoint me in person. His laid back, attentive and personal approach to the customer is much appreciated. Thank you Chamnan for making the experience easy with trading my Lancer, which I loved, to a 2014 Mirage. The Mirage is practical and fun to drive in the city and with the transmission feels like I am driving a standard without having to shift. With appreciation, Anamda More