Bank Street Mitsubishi
Ottawa, ON
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387 Reviews of Bank Street Mitsubishi
A Personal and Thoughtful Approach We were impressed with how personable and knowledgeable our Sales Consultant, Chamnan Ly, was. The same approach characterized all of our interaction We were impressed with how personable and knowledgeable our Sales Consultant, Chamnan Ly, was. The same approach characterized all of our interactions with all parties at this dealership. People followed up when they said they would and went out of their way to make our experience both pleasant, and unpressured. More
Great Service All Around My husband and I bought a 2015 Mitsubishi Mirage at Bank Street Mitsubishi and had a wonderful experience. Cham was very friendly, helpful, and inform My husband and I bought a 2015 Mitsubishi Mirage at Bank Street Mitsubishi and had a wonderful experience. Cham was very friendly, helpful, and informative and worked with us to ensure that our needs were being met with respect to our new car. From start to finish, it was a positive experience and every person we interacted with along the way was kind, patient, and helpful. I highly recommend this dealership for anyone looking to purchase a new vehicle! More
Excellent experience I recently purchased a 2012 Mistubishi RVR and the experience was awesome. Chamnan was so helpful in all way in sales and got me what i wanted. I recently purchased a 2012 Mistubishi RVR and the experience was awesome. Chamnan was so helpful in all way in sales and got me what i wanted. More
Vehicle purchase We traded in our 2010 Outlander XLS for a 2016 Outlander GT. Sam Amouna was the sales rep we dealt with and we felt comfortable because he sold us ou We traded in our 2010 Outlander XLS for a 2016 Outlander GT. Sam Amouna was the sales rep we dealt with and we felt comfortable because he sold us ou 2010 car. He is very professional, knowledgeable and easy to get along with. So far, we are happy with our purchase. More
Excellent experience I went to a few dealerships but my experience at Mitsubishi was EXQUISITE. I was very lucky to deal with Chantal Auprix who is extremely knowledgeabl I went to a few dealerships but my experience at Mitsubishi was EXQUISITE. I was very lucky to deal with Chantal Auprix who is extremely knowledgeable about the vehicles and very friendly. Her positive attitude is what made me walk out with my new RVR!! She was just as excited as I was for the car which really displays the passion she has for her job! If you go to Mitsubishi Bank street...go to Chantal! More
Excellent Service! It was a great experience -Very friendly service by Sam - We had the car in mind; we went to Sam multiple times and every time he welcomed us with the It was a great experience -Very friendly service by Sam - We had the car in mind; we went to Sam multiple times and every time he welcomed us with the same enthusiasm; no hard selling; asked us to test drive and explained in details the features of the car. The whole team there specially the ones we dealt with Moe (Sales Manager), Mo (Finance) and specially Sam are very helpful; friendly and know how to take care of their customers! We definitely would recommend to our friends. Thanks Sam! More
Great experience! I knew what car I had in mind, and had done some research but I wasn't completely sure on buying it, I set up an appointment and when I came in Cham s I knew what car I had in mind, and had done some research but I wasn't completely sure on buying it, I set up an appointment and when I came in Cham showed me the car and took me for a test drive. After sitting down with him he made the decision very easy, everyone was super nice and not pushy at all, Cham was extremely helpful and they got me exactly what I wanted! Highly recommended More
Amazing service We went into Mitsubishi at a difficult time after dealing with a vehicle write off from a collision. We received the most amazing service between Sam, We went into Mitsubishi at a difficult time after dealing with a vehicle write off from a collision. We received the most amazing service between Sam, our salesman, and Moe who helped make sure we got the best rate possible. This is our third vehicle from bank St Mitsubishi and we have recommended it to multiple friends since. Great and very friendly service, thanks again Sam! More
No high pressure sales pitch We had booked an appointment over the phone with Chantel to look at replacing our 2010 Outlander with the new 2016 model. She was very knowledgable a We had booked an appointment over the phone with Chantel to look at replacing our 2010 Outlander with the new 2016 model. She was very knowledgable abut the vehicle we wanted. Positive personality and willingly to listen but offer advice when needed. It was a very stress free process for someone who only buys a new vehicle every 5 or 6 years. We have only had the vehicle a few days but are really impressed with the quality, ride and great gas mileage plus the great warranty. Moe was also extremely friendly and explained the financial options as well as the extended warranties is a clear and easy to understand way. Excellent customer service from both. More
Our first Mitsubishi Ron and I were in the market for a new vehicle - we'd looked at another dealership and were on the brink of closing the deal when we decided to "shop" Ron and I were in the market for a new vehicle - we'd looked at another dealership and were on the brink of closing the deal when we decided to "shop" around first. We were looking around the showroom when Sam came over to help us. After determining what we were looking for he took us out for a test drive....he really knows the vehicles!!! We were so impressed with the safety features and how it handled - mostly how Sam patiently SHOWED us. We were sold. Today we picked up our RVR - once again Sam sat with us and explained the controls....he even set up our phones!! We have bought new cars over the years and Sam is the first salesman to take the time to go over all of the features; ensuring we understood our new vehicle before we left. Thank you Sam - your customer service is second to none! Also, thanks Drew for making sure everything was setup and ready for us today! More