Bank Street Mazda

2015 Soul Red CX5!! Karim Shalaby made my stop at Bank St. Mazda the most enjoyable experience I have ever had in buying a car! He was courteous, professional, informati Karim Shalaby made my stop at Bank St. Mazda the most enjoyable experience I have ever had in buying a car! He was courteous, professional, informative, funny and caring. He made my experience at Bank Street Mazda a very pleasant one, not once did I feel pressured into my decision...which is very important to me. Thank you Karim! : ) Moe Sakka, finance manager was pleasant, patient and relaxed in his demeanour. I felt right at home talking to him! He offered professional and courteous service. Thank you for everything! E.St-Martin More

New 2015 CX5... Souuuuuul RED! I've never had a Mazda before, and now I wish I had. Love the new CX5. Love the colour! The staff at Bank St Mazda was fantastic, friendly, helpful I've never had a Mazda before, and now I wish I had. Love the new CX5. Love the colour! The staff at Bank St Mazda was fantastic, friendly, helpful. I looked at several different SUVs before I decided on this one. I didn't feel any pressure from the sales person, who encouraged me to research them, and look at the reviews. It really did sell itself. I was very happy with the price I negotiated. They were definately willing to deal. I would absolutely buy another car from this dealership. More

Great Service Thanks for all your insights to why I should buy a Mazda. I have been a Honda owner for several years, and was impressed with the noticeable features Thanks for all your insights to why I should buy a Mazda. I have been a Honda owner for several years, and was impressed with the noticeable features. Thanks again for your professionalism and great service. More

Friendly professional service As a first time car buyer Adam did a great job of answering my many questions and walking me through the process. A very friendly and low pressure sa As a first time car buyer Adam did a great job of answering my many questions and walking me through the process. A very friendly and low pressure salesman. More

New 2014 Mazda 3 Owner I couldn't be happier about my recent purchase from Bank Street Mazda! I am now a very proud owner of a brand new Mazda 3. After a recent bad experien I couldn't be happier about my recent purchase from Bank Street Mazda! I am now a very proud owner of a brand new Mazda 3. After a recent bad experience at another Mazda 3 dealership, I had hesitations going into Bank Street Mazda, but I knew the Mazda 3 was the car for me, so I had to give it another try. Fortunately Imad was able to completely ease my mind and answer all my questions and concerns. He made buying my very first vehicle a piece of cake and I would recommend him to anyone looking to purchase a car! I am so excited for my Mazda, and thanks to Sean and Imad they have restored my faith in car dealerships! I still can’t wipe the smile off my face! Thank you Imad and Sean for make this such a memorable experience! More

New 2015 CX 5 Owner I arrived at Bank St Mazda as a result of a less than comfortable experience at another Ottawa Mazda Dealer. In that case, I did not even get to the n I arrived at Bank St Mazda as a result of a less than comfortable experience at another Ottawa Mazda Dealer. In that case, I did not even get to the negotiation stage of the process because the salesman who was less than transparent from the beginning ostensibly blamed me for almost costing him his job because his boss got mad when I returned from my second test drive ( on the car I would eventually purchase from Bank St Mazda) 30-45 minutes later than I had originally estimated. He then proceeded to tell me all of his trouble – a quite unprofessional approach from my standpoint. I settled on Bank St Mazda after checking out the Dealer Reviews and their web site. Zein responded quickly to my initial email request for a quote and he (and Moe the finance manager) was professional and friendly throughout the information and negotiation process. I also appreciated Zein’s efforts after the sale to ensure my new 2015 Mazda CX 5 GT was kitted with all of the options (some of which were back ordered) requested in good time so that my wife and I could have the complete package to get going on our annual 1300 Km trek to our Beachhouse on P.E.I. All in all (although I believe I might have left a few dollars on the table) I would rate the buying and initial service experience with Bank St very good. The CX 5 performed great on our drive to “the island” and I trust we will enjoy it and a good relationship with Bank St Mazda as long as we own the car. More

Great experience at Bank Street Mazda My sister and I were car shopping for her very first car! Our first experience at a mazda dealership was horrible. But she had her heart set on the Ma My sister and I were car shopping for her very first car! Our first experience at a mazda dealership was horrible. But she had her heart set on the Mazda3. We decided to try out Bank Street Mazda hoping for a better experience and it sure was!! Imad was fantastic! He was extremely helpful, answered all of our questions and made sure we got the best price possible. Sean was involved in the final negotiations and he definitely made us feel at ease. Overall the experience at Bank Street Mazda was excellent. My husband and I will definitely be going to Bank Street Mazda in the near future when we decide to upgrade our current car. Thank-you Imad & Sean for making my sister's first car buying experience a great one! More

Floor mats; The icing on the cake Just wanted to say thank-you to both of you. Even though, you made it seem like I was making you sell one of your own children. You guys were very k Just wanted to say thank-you to both of you. Even though, you made it seem like I was making you sell one of your own children. You guys were very knowledgeable about your product and although, there were a few cheap shot towards the Honda civic owners out there (such as myself). I am confident to say that, I will know where to come for my next vehicle. At bank st. Mazda. More

Professional customer service Great experience dealing with Adam. I am a Bank Street Mazda client over last few years, mainly on services. Wanted to upgrade to a newer Mazda vehicl Great experience dealing with Adam. I am a Bank Street Mazda client over last few years, mainly on services. Wanted to upgrade to a newer Mazda vehicle and I got the right person in your dealership. Very professional and sincere sales representative, he understood and coped all my expectations. Never felt pushed or mistreated. I got a fair deal and, at the end, I drove out so happy my new car. Thanks Adam, keep your good work. Alberto More

great car buying experience! Thanks Imad for everything!! You made buying the car stress free. You're a superstar!.We love the car, thanks Imad! Your friendly and helpful manner m Thanks Imad for everything!! You made buying the car stress free. You're a superstar!.We love the car, thanks Imad! Your friendly and helpful manner made a great impression, we will recommend you to others. Frank and Emi More