Bank Street Mazda
Ottawa, ON
Filter Reviews by Keyword
By Type
1,495 Reviews of Bank Street Mazda
Great experience and totally hassle free! I bought my first car (2015 Mazda 3) from Zein Jolan! I was very happy to work with him as he is easy-going and professional. He is friendly and knowl I bought my first car (2015 Mazda 3) from Zein Jolan! I was very happy to work with him as he is easy-going and professional. He is friendly and knowledgeable and everything was hassle free. There was no pressure tactic, I feel I got a great price and the delivery was on time and Zein took the time to address all my questions. I would definitely recommend him! Thanks Zein!! More
Great dealer, great price, great service. Sunny helped me buying my new 2015 mazda cx-5, service and price are both really good. Totally hassle free! I recommend every one come to mazda bank s Sunny helped me buying my new 2015 mazda cx-5, service and price are both really good. Totally hassle free! I recommend every one come to mazda bank street dealer! More
unprofessional conduct, completely unacceptable treatment of customer, the salesman lied. conversation was taped; will turn over to media if apology not issued. Sales ma completely unacceptable treatment of customer, the salesman lied. conversation was taped; will turn over to media if apology not issued. Sales manager was rude, uncooperative, -- no effort to work with reasonable conversation. Misrepresentation to family member, no attempt to resolve when family member intervened to seek resolution; we dealt elsewhere and purchased next day, -- (even paid higher price.) More
Great first car buy This was my first new car buy. I really appreciated the approach Sunny took. He wasn't interested in forcing me to buy a car, or adding upgrades that This was my first new car buy. I really appreciated the approach Sunny took. He wasn't interested in forcing me to buy a car, or adding upgrades that weren't safety features (lock nut on the wheels, that's it). I told him exactly what I wanted, and gave him a price I was comfortable with, and he took it and beat it. They did their best to deliver the car as soon as physically possible, and made every effort to get me into the car quickly. I would very much recommend this dealership. Very transparent process, and I was surprised to find my payments go down when some of the fees they had to pay to get the car were less than they had originally estimated. I feel like a lot of other dealerships would've taken advantage of that. Great experience, zoom zoom. More
No hassel purchase. James Purchased a 2016 Mazda CX5 from Zein Jolan and Sean Curly and both were great to deal with. Didn't feel pressured to buy and left knowing I had a fai Purchased a 2016 Mazda CX5 from Zein Jolan and Sean Curly and both were great to deal with. Didn't feel pressured to buy and left knowing I had a fair price and was treated in a professional manner. I had visited other Mazda dealers before this purchase and would say that Bank St Mazda has the car purchase experience perfected from the sale to the delivery of my new car. More
Great Overall it was a great experience. Sunny knows his stuff and I am happy with the car and the service that I received while shopping at Bank Street Maz Overall it was a great experience. Sunny knows his stuff and I am happy with the car and the service that I received while shopping at Bank Street Mazda. More
Excellent experience purchasing our new car We were very pleased with our experience at Bank Street Mazda. Sunny had an honest approach and made the purchasing process very pleasant. I would def We were very pleased with our experience at Bank Street Mazda. Sunny had an honest approach and made the purchasing process very pleasant. I would definitely recommend both Sunny and Bank Street Mazda to any friends or family in the market for a new car. More
No high pressure sales tactics Sunny was very easy to deal with, professional and knowledgeable at all times. I was able to convey my vehicle needs easily, and Sunny was able to obt Sunny was very easy to deal with, professional and knowledgeable at all times. I was able to convey my vehicle needs easily, and Sunny was able to obtain a fair price without the usual excessive negotiations More
Excellent service. A very Happy customer-Kez For me buying a car is like pulling teeth. The hassle, negotiations , the mistruths I have experienced in the past has stayed with me. Until I purchas For me buying a car is like pulling teeth. The hassle, negotiations , the mistruths I have experienced in the past has stayed with me. Until I purchased a car at Bank street Mazda. This is my first mazda car.The staff were friendly and helpful especially Jayson and Ali. They treated us with respect(made sure our kids were entertained) . It made our purchase actually quite painless and enjoyable. I test drove two cars, and with discussions with Jayson I opted for the Mazda 3. He knew his stuff, did not go into the special room where all car salesperson tend to go and come back with a small discount. He was honest and refreshing. There was no pressure to buy, and I felt no stress in making such as big purchase. Ali made sure our car was ready and he gave us a tutorial . His attention to detail was excellent. I would highly recommend buying a car from this dealership. More
Super knowledgeable and friendly staff! This was my first Mazda product – a Black 2015 Mazda3 Sport GT. I had owned my previous car for 12 years and so I did a fair amount of research befor This was my first Mazda product – a Black 2015 Mazda3 Sport GT. I had owned my previous car for 12 years and so I did a fair amount of research before dropping into Bank Street Mazda. Sunny was quick to help out, friendly, and very attentive to my requirements as he walked me through the options. I returned a few days later for a test drive. On my 3rd visit I bought the car. There was never any pressure, but clearly Sunny knew his product inside and out. He was quick to address any questions during the visits or by email. During my discussions with Sunny I had a few managers stop over, never to pressure, but to ask my feedback and make sure I was getting what I needed. I always had the feeling that the dealer was more interested in fostering a long term relationship over a quick sale. I’m confident knowing that I made the right decision both in cars and in dealers! I would highly recommend Bank Street Mazda and Sunny to my friends and colleagues. More