Bank Street Mazda

It's a pleasure to visit the service department at Bank Street Mazda. The service guys are great,the coffee is a nice touch and I appreciate the Internet access to work while you wait. Street Mazda. The service guys are great,the coffee is a nice touch and I appreciate the Internet access to work while you wait. More

Marcel has always provided wonderful service for the various cars that I have purchased or leased from Bank Street Mazda. Today, was no exception. I appreciate his professionalism, especially his mann various cars that I have purchased or leased from Bank Street Mazda. Today, was no exception. I appreciate his professionalism, especially his manner in explaining the work that needs to be done. He is truly a credit to the company. More

I went in last week for an oil change and for what I thought was my 100k tune up. Not only did they forget to call me on my mobile phone as discussed (I ended up returning to the dealer ship after 1.5 h thought was my 100k tune up. Not only did they forget to call me on my mobile phone as discussed (I ended up returning to the dealer ship after 1.5 hours, then approaching the desk after noticing my car in the lot after another 30 minutes of waiting), but the description of my alleged tune up provided me with NO information AT ALL in regards to what was done to my car, and only listed the costs. To make matters worse, when I started my car, the clock and all of my radio stations had to be reset, and I noticed my brakes were not working as well as they were earlier that day. This problem only worsened as three days later, my brakes are now making a grinding metal on metal sound. Is is possible that a 100K tune up doesn't included someone checking something as important as my brakes? It's also VERY worrisome that this problem was only apparent after my tune up. What type of company is this? I am beyond troubled and disappointed, and I will never buy a car from dilawri again, or have my car serviced there once my warranty is over. This is an absolute nightmare. More

Very friendly service, Jared was very parient and always available to answer my questions. Very good at explaining options, and open to negotiating them. Very prompt delivery of vehicle. available to answer my questions. Very good at explaining options, and open to negotiating them. Very prompt delivery of vehicle. More

I went in and was honest about my intentions. I told Monika that I was deciding between a Mazda 3, a Honda Civic and a Hyundai Elantra. Bank Street Mazda was the first place I visited and they put a de Monika that I was deciding between a Mazda 3, a Honda Civic and a Hyundai Elantra. Bank Street Mazda was the first place I visited and they put a deal in front of me that the other two dealerships could not match. Great car, great options, great deal! 5 hours after my car buying journey started I had made my decision and nothing compared to the Mazda 3 Sky. More

I was on my way to work and my check engine light was flashing so I pulled over and called Coverage One (sold thru Bank Street Mazda) who arranged for a tow to the dealer. They made a quick diagnosis a flashing so I pulled over and called Coverage One (sold thru Bank Street Mazda) who arranged for a tow to the dealer. They made a quick diagnosis and checked with Coverage One concerning the repair. All was covered less my deductible. Excellent communication, and efficient service. While I am not overly thrilled with the amount of maintenance this car has needed it in no way reflects on the dealer which has been excellent since the start in all facets. More

Dealership was fair, honest, and stood by the price that they offered me. They were upfront with the prices of the options and let me know that the options that I paid for weren't working well and gave me t they offered me. They were upfront with the prices of the options and let me know that the options that I paid for weren't working well and gave me the option to decline the option and lower the price of the car. More

I love my Mazda 5. Not only does it provide the perfect options and functionality for my family, but Jared and Mike were both very helpful in the car buying experience. Jared as the sales representative wa options and functionality for my family, but Jared and Mike were both very helpful in the car buying experience. Jared as the sales representative was very knowledgeable and had a very kind approach to helping me. Mike in the business office was very professional and responded to all my questions promptly. More

I bought a used car from bank st. Mazda, I thoroughly enjoyed the buying experience compared to other dealerships as my salesman, Fadi AbuRuman, listened to my needs and was so patient. Fadi and the sale enjoyed the buying experience compared to other dealerships as my salesman, Fadi AbuRuman, listened to my needs and was so patient. Fadi and the sales manager, Jason Lucas, put together a great deal for me. It was very affordable and I was extremely satisfied. Additionally, the service department was very helpful as Kyle Laight explained to me the maintenance that was done on the vehicle. Overall, I was very pleased with my experience at Bank St. Mazda, I will recommend this dealership to my family and all my friends. Thank you so much guys. Dr. akil More

Best experience ever ! Jayson and Sean were the most friendly and honest sales managers ! The price they gave me was way way less then the other Ottawa dealers. Plus they ha the exact car I wanted in st friendly and honest sales managers ! The price they gave me was way way less then the other Ottawa dealers. Plus they ha the exact car I wanted in stock! The car perfect on delivery ! I can't stress how easy and fun it was to buy my car! More