Bank Street Hyundai

Repeat customer This is the third vehicle I have purchased from Bank St Hyundai in the last 13 years. I have always been happy with the purchase process and the serv This is the third vehicle I have purchased from Bank St Hyundai in the last 13 years. I have always been happy with the purchase process and the service department at this location is excellent. Sam was great to work with from a sales perspective. He is very knowledgeable, helpful and honest. Chris made everything on the finance side quick and simple. More

Sibling duo-exceptionally, efficient and effective service! My brother was pressed for time on purchasing a surprise gift. In a matter of just 3 days (including add-ons), with the help of Justin, Joe, Fakhri, My brother was pressed for time on purchasing a surprise gift. In a matter of just 3 days (including add-ons), with the help of Justin, Joe, Fakhri, Ernesto and Manager on duty, the team pulled together and delivered! No complications and straight forward! Overall an excellent buying experience- very friendly, knowledgeable staff. Well deserved 5 star rating. #happycustomer More

Car shopping experience that was not traumatic First time dealing with Bank Street Hyundai and what a great experince it was. We loved the "get to know you" feel and the no pressure atmosphere. First time dealing with Bank Street Hyundai and what a great experince it was. We loved the "get to know you" feel and the no pressure atmosphere. We dealt with Toufic for sales and Ernesto for financing and I would highly recommend working with both of them. Both are very professional in a fun way. our decision came down to two cars at two dealerships. We went back to Bank Street Hyundai because of Toufic and his non pressure, non other vehicle bashing technics. (We really hate when people put down the competition, we want to know why buy their product not why not to buy the other guys). Car buying is more than just buying the vehicle it is the process and the servicing. THANK YOU Toufic for a great experince and THANK YOU Ernesto for answering all our financing questions and both for helping us out! I May have to rate bathing suit shopping as my new least favourite thing to do... :). (I hated car shopping as much as bathing suit shopping, but not anymore!). Troy and Cheryl More

Great Service, Great Price! I bought my car in March this year. Visited couple of dealerships but this one gave me the best price and had the best service. Didn't feel under pres I bought my car in March this year. Visited couple of dealerships but this one gave me the best price and had the best service. Didn't feel under pressure at all as in other places. I would recommend this dealership any time. More

New car purchase Paul and Ernesto were very informative and personable to deal with . The atmosphere of the dealership was very relaxed and we didn't feel pressured Paul and Ernesto were very informative and personable to deal with . The atmosphere of the dealership was very relaxed and we didn't feel pressured in any way. We are very happy with the car we purchased ! Jeff and Myra More

New car? No problem at Dilawri! I was looking for something I could cram my kids and dogs into that wouldnt bust at the hinges, so I checked out the SantaFe XL Limited. I could have I was looking for something I could cram my kids and dogs into that wouldnt bust at the hinges, so I checked out the SantaFe XL Limited. I could have gone any of the other Hyundai dealers in Ottawa but, the Dilawri radio jingle is always in my head so that's where I started (and ended). I was given a great price on my trade in and took advantage of the dealer invoice pricing and 0% financing, which made the buying experience here all the better. Ashur took me through the list of possible options and extras, recommending some that would keep the car looking new and improve functionality; he made a great package deal for me that anyone would be hard-pressed to pass up; bring him a starbucks iced coffee and there could be a cargo mat in it for you. Financing took minutes and, there were no overly invasive questions. I was able to take delivery within a week and Moe took me through the car front to back, inside and out. He showed me all my installed options and extras and what all the buttons and switches did. After, he took me around the service department and we finished up the paperwork, then he pulled the car up to the front and I was done the whole process in less than an hour. This place sells the most Hyundai for a reason, make sure you stop in and see what they offer. More

Great First Time Purchase Experience I was really nervous about purchasing a new car as there were so many decisions and I was afraid I would be talked into something I did not want. I was really nervous about purchasing a new car as there were so many decisions and I was afraid I would be talked into something I did not want. However I must say I really enjoyed my experience at Hyundai. Paul helped me from the beginning, he was patient in answering all my quesitons and concerns about purchasing a car, I never felt pressured. He was honest and truly cares about his customers and their complete satisfaction with the purchase. What I thought was going to be a stressful experience was made enjoyable thanks again to Paul Deek and as well as Joe Younes who helped me through the financing area. Both employees were great and I would recommend them to anyone. . More

That was the best experience I'm living in Montreal and there are many dealership but I prefer came Ottawa and buying a car from that. They help us very well. I appreciate you I'm living in Montreal and there are many dealership but I prefer came Ottawa and buying a car from that. They help us very well. I appreciate you More

Great experience I had a great experience dealing with Joe and Rabieh! They were very patient, kind and answered all my questions! I would recommend them to everyone! I had a great experience dealing with Joe and Rabieh! They were very patient, kind and answered all my questions! I would recommend them to everyone! More

Very satisfied customer!!! No pressure tactics, expert knowledge, and the highest level of professionalism from Rabieh Nassrallah in Sales + efficient and pleasant experience wi No pressure tactics, expert knowledge, and the highest level of professionalism from Rabieh Nassrallah in Sales + efficient and pleasant experience with Ernesto Lorello in Finance + dedicated after-sale care from Luke Alger in Service = one very satisfied customer! Based on my experience, I would highly recommend this dealership and working with these three individuals in particular. More