
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
Very Friendly and organized staff! My wife and I recently purchased an Elantra and it was probably the easiest purchase of any vehicle we have experienced. Everybody was very professio My wife and I recently purchased an Elantra and it was probably the easiest purchase of any vehicle we have experienced. Everybody was very professional and very easy going from beginning to end and the customer service was second to none. Although we haven't taken our vehicle in for service, we feel very confident that the great service and care we were shown so far will be carried over and will again walk away with a smile on both our faces. Great work Bijan ,Ernesto and team. More
Excellent experience Moe is a professional. He is helpful, accommodating and practical. All staff we dealt with were welcoming, helpful and willing to spend extra time ne Moe is a professional. He is helpful, accommodating and practical. All staff we dealt with were welcoming, helpful and willing to spend extra time needed to make such a big purchase. More
Above and beyond! Bijan was very welcoming and friendly. As a first time car buyer I was very nervous and anxious about my first big purchase. Bijan was very knowledgea Bijan was very welcoming and friendly. As a first time car buyer I was very nervous and anxious about my first big purchase. Bijan was very knowledgeable and respectful of my much needed time to think over this purchase. He helped me through every step and ensured I didn't feel pressured. Extremely hard worker! I would definitely recommend you go do business with Bijan! More
Great Customer Service Bijan was enjoyable to deal with and made my Elantra purchase stress-free. He was always available to answer any questions and gave me good advice ev Bijan was enjoyable to deal with and made my Elantra purchase stress-free. He was always available to answer any questions and gave me good advice every step of the way. More
Great Experience dealing with Stu Dodge! From the purchasing to the pick up of my new vehicles it was a fantastic experience. Stu is knowledgeable, friendly and made sure that I understood a From the purchasing to the pick up of my new vehicles it was a fantastic experience. Stu is knowledgeable, friendly and made sure that I understood all of the features and benefits of my vehicle and I was satisfied when I picked it up. More
Stress - free experience I just completed my first "on my own" car purchase, and had a few reservation's going into the process ( to the point where I put it off several times I just completed my first "on my own" car purchase, and had a few reservation's going into the process ( to the point where I put it off several times) However after meeting with Toufic it became a very comfortable process. I never felt any pressure during the sales process and the whole thing seemed seamless. I felt in my dealings with Amir , that he too had my best interest's in mind when arriving at a price. Ernesto walked me through the finance process , making it easy to understand and providing some great options. Being a female, you always wonder if you could have gotten a better deal, what you " left on the table ", so to speak... I left there feeling good about my purchase and would not hesitate to recommend the dealership to my friends. More
Customer-driven and fantastic sale person I just purchased a 2014 Hydundai Santa Fe, my first car purchase. Naser was amazing, He was patient and listened to all my needs. He gave us an except I just purchased a 2014 Hydundai Santa Fe, my first car purchase. Naser was amazing, He was patient and listened to all my needs. He gave us an exceptional price even below my budget. I will strongly recommend him to anyone who wants to buy a car. He is very knowledgeable and he is available to answer all my questions. It was a wonderful experience More
Personal attention led to sale Although I had made up my mind to buy a Hyundai, based on high Consumer Reports reviews, I wasn't sure I wanted to get one right away. Nasar bent ove Although I had made up my mind to buy a Hyundai, based on high Consumer Reports reviews, I wasn't sure I wanted to get one right away. Nasar bent over backwards to make sure that I would be happy with the choice and reassured me about a number of question I had. He even let me test drive the Accent all the way to my house to make sure it would fit into my very narrow garage. It helped that he is also the owner of an Accent which he recommended wholeheartedly. I was very happy with his personalized attention. I bought the one car I test drove, thus saving a lot of time and indecision. Although the car wasn't ready when I picked it up [some minor body work still to be done], Nasar offered to pick it up at my house, get it fixed and deliver it. Now that's service! More
Amazing service I purchased my first 2013 Hyundai Veloster Turbo in May 2014. Ashur Younan's assistance in helping me to obtain this car, earlier then I had anticipat I purchased my first 2013 Hyundai Veloster Turbo in May 2014. Ashur Younan's assistance in helping me to obtain this car, earlier then I had anticipated, was outstanding. Two months later I had an accident with the car (no fault of mine, the other driver was charged for reckless driving) and it was written off due to the extensive damage...I was heartbroke. The insurance company covered the full cost for a new vehicle and Ashur made sure I was able to get another Veloster but a 2015, for about the same price and lower monthly payments. The whole experience was smooth and easy, he went out of his way to ensure that I was satisfied with the service. I love my orange 2015 Veloster Turbo and I highly recommend Bank Street Hyundai to anyone looking to purchase a new or used vehicle. Ask for Hadi Joumaa, he works in liason with Ashur and they will take very good care of you. More
A knowledgeable sales rep Sam has exceptional knowledge of his vehicles. Once I decided on a car, he explained every detail. He kindly walked me thru the process, with no pushi Sam has exceptional knowledge of his vehicles. Once I decided on a car, he explained every detail. He kindly walked me thru the process, with no pushing, and allowed me to make the final decison. As a customer, I definitely felt he had my best interest in mind. I would recommend Sam to anyone. More