I used to be a customer of Campbell Toyota in Chatham (they were great), eight years ago I had to move to Sarnia for work. I started as a service customer of Bailey Toyota with my FJ Cruiser and we bought a Camry from Bailey.
It started with the Camry - I had a tire that was leaking and I knew it needed a plug, I thought probably a nail or something. I trusted my dealer and brought it in. I received a phone call from Bailey saying no plug needed but sorry you need four new tires and here is your quote we can put them on today. Ummm, I had the Camry for less than a year, new tires? Doesn't make sense so I picked the car up without new tires and drove 40km home and had an uneasy feeling. First thing in the morning I went to my local tire shop and explained what happened. They looked at the tire that was leaking and found a SIX INCH spike in my tire. The mechanic at the tire shop said I was lucky I wasn't in an accident. They've dealt with Baily customers before and they are just trying to make money. A patch was applied and my tires were fine. Needless to say, the service manager received a stern phone call from my husband and non-stop apologies ensued. Did I go back to Bailey??
Well, fast-forward 6 years (March 5, 2018). I needed a drive clean test and an oil change. I thought maybe I should give Bailey ONE MORE CHANCE and took it in, what can go wrong? It's been six years hopefully things have changed. Dropped it off, received a phone call an hour after I dropped it off. Bad News - mechanic opened the hood and there is something wrong with your radiator it needs to be replaced we can do it today. The fluid was low.
Ok, I know for a fact that it hasn't been leaking (I park on cement), I already knew the fluid was low (I only drive my FJ twice a month). I asked how the pressure test performed... they couldn't tell me!
I took my FJ back to work and had a pressure test performed by the guys at work, they looked at it and my radiator is fine!