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BMW Grand River

Kitchener, ON

4.7
103 Reviews

1800 Victoria St North

Kitchener, ON

N2B 3E5

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103 Reviews of BMW Grand River

November 09, 2021

Quertious, professional contact given from initial enquire, through purchase and delivery of vehicle by the personnel explaining all vehicle options with follow up contact name if needed by purchaser. More

by Raywhitelegg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (sales) Ian (position sales?) not sure name of person with vehicle info at delivery
November 09, 2021

Excellent staff. Sarah was really good. She worked with me to get the deal I wanted. Darien was amazing doing the delivery of my BMW. More

by Ronald Vinasco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah McDonald, Darien
November 04, 2021

BMW Grand River has a excellent service department. I really like the way they are able to work around my schedule. In addition they have excellent communication skills. More

by henry.scholten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Grimmes
November 01, 2021

The Service department did an incredible job of diagnosing a particularly vexing problem and returning my M5 to perfect running order. They went far above ad beyond to make sure I was looked after More

by M5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Vazac, V10 Mechanic Team
October 14, 2021

BMW Grand River always meets or exceeds my expectations for sales, parts and accessories and service. More

by brettbruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Vazac
October 12, 2021

Recently purchased a 2018 BMW 440. Very professional experience from beginning to end. Great experience buying from this dealer. More

by Tyler S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kim, Ian Barr, Marshall MacRae
October 11, 2021

Excellent service . It was my first time at this dealership after I moved from Brampton to Waterloo . It exceeded my expectations More

by lucymuriithi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul or Peter
August 02, 2021

decent, punctual and gives all relevant information. Timely, The atmosphere was very friendly at the showroom with nice waiting area that was calm and quite. However, sometimes you have to wait long a More

by saleem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the name
July 27, 2021

I have purchased 3 BMWs from BMW Grand River since 2007 and used their service department over those years. The service department is excellent - friendly timely and helpful. More

by frank
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Vazac is the best service advisor I have ever dealt with. Martin provides frequent updates on the service required and always ensures that the problem is solved.
July 13, 2021

clean, modern atmosphere, knowledgeable employees / staff, always polite, courteous and wanting to help / assist with whatever they can, and willing to go the extra step to assure your being well taken More

by glen.m.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermain Hudson, and the technicians on the team
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