BMW Canbec Automobiles Inc

Excellent service de Marcello Mello et George Vergados Malgré un problème récurrent de surconsommation d’huile à moteur sur mon X6 hybride, j’aimerais tout de même souligner l’excellent service de Marcello Malgré un problème récurrent de surconsommation d’huile à moteur sur mon X6 hybride, j’aimerais tout de même souligner l’excellent service de Marcello Melo au service qui est à l'écoute de son client et qui essaye vraiment de trouver des solutions aux problèmes qu’on lui soulève en collaboration avec son équipe de mécaniciens. Aussi George Vergados au service qui en fait toujours plus pour satisfaire ses clients. Merci les gars! Jacques Plante More

Great Service Great service by Aaron,took the time to explain in details, will be going back when i`m ready for my purchase. Many Thanks Aaron. Michel Léon Great service by Aaron,took the time to explain in details, will be going back when i`m ready for my purchase. Many Thanks Aaron. Michel Léon More

Used 328Xi Touring 2008 Alessio did a very good job as a sales person, very polite, friendly & available. Being new to the BMW family (this is my first BMW), I must admit I' Alessio did a very good job as a sales person, very polite, friendly & available. Being new to the BMW family (this is my first BMW), I must admit I'm disappointed with the overall experienced at Canbec on many points: 1) the car came with runflat summer tires (which is the BMW standard for this car) but strangely it came with non-runflat winter tires (go figure...), 2) the mags on which the winter tires were mounted were warped and could not be balanced (I only found out 7 months later at the end of November... thanks Canbec...), 3) the corrosion on the tail gate sides was not repaired prior to the delivery, I had to take an appointment and have it repaired later, 4) the tool-kit in the truck was missing pieces (I only discovered this a few months after bying the car), 5) the price was too high & barely negociable both on this car and my exchange (I should have walked away, this is my mistake). In conclusion, I'm not impressed with BMW Canbec in general (absolutely nothing against Alessio, he did a great job), and even though I still love the car very much I'm unsure if I'll buy another BMW again (the new 3-series have such an ugly nose... but that's another subject). Thanks for the survey anyway. More

Great dealership, a way better experience than expected I was surprise to discover how nice and affordable was this dealer. The staff, welcomed me very nicely and the sale rep. took time to understand my n I was surprise to discover how nice and affordable was this dealer. The staff, welcomed me very nicely and the sale rep. took time to understand my needs before showing me a very good deal!! Mr. Yassa, Jeremy, really knows his business, BMW cars!! He is good to explain in lemen terms the technical and specific aspects of the car. Thanks to him. More

Satisfied I had a great experience with BMW Canbec. It's my first BMW and Alessio Del Papa gave me good advices as well as great service. I'm very happy with I had a great experience with BMW Canbec. It's my first BMW and Alessio Del Papa gave me good advices as well as great service. I'm very happy with my experience and looking foward to my next visit. More

great job Alessio Del Papa is a very professional guy, he explained everything you want to know. also he is a very patience guy. i like him, if my friends inter Alessio Del Papa is a very professional guy, he explained everything you want to know. also he is a very patience guy. i like him, if my friends interested in buy bmw. i will send to him. More

My Great Experience Leased a 435I for an incredible price. Got the car that I wanted and had an amazing experience. Danny Barbagallo was a pleasure to deal with. He found Leased a 435I for an incredible price. Got the car that I wanted and had an amazing experience. Danny Barbagallo was a pleasure to deal with. He found me exactly what I wanted and for an unbeatable price. More

Was like dealing with a Real Car Guy! When purchasing my first BMW, I'm happy that I was dealing with Alessio Del Papa. He came across as a real honest guy, and someone who truly shared th When purchasing my first BMW, I'm happy that I was dealing with Alessio Del Papa. He came across as a real honest guy, and someone who truly shared the passion for cars. Throughout my recent car purchasing experience, I visited several dealerships, including those from competing makes, such as Audi and VW. More often then not, the salespeople were more interested in selling their "product" and were therefore less passionate or knowledgeable about cars in general. I'm a car guy, and I want the salesperson to be one as well. I want them to know about their car as well as its competition, and be able to have a frank discussion about their strengths and weaknesses. And of all the salespeople, Alessio was definitely a car guy. Not only did he share his experiences as an owner of different BMW models, he did not shy away from discussing the merits of competing models, whenever I brought up the topic. That showed me that he was honest, knowledgeable, and passionate. My interactions with him felt more like a "car-talk" with a buddy, than a sales pitch. There was a feeling of mutual respect and understanding between us, one car guy to a another. Exactly what I would expect from a BMW dealer. The after sales experience with Alessio was also very good. Though there were some hiccups on delivery, and some of my requests were not fulfilled, at first, by the delivery team, Alessio made sure to follow up with them so that I would be satisfied at the end. He seemed eager to make sure that my total purchase experience was a success. I appreciated that he was available and willing to help, and did not simply disappear after the ink was dry. If I may be honest, when I was shopping for a new car last year, the BMW was not on the top of my list. But I'm convinced that my experience with Alessio made me change my mind. I guess if it wasn't for him, I would be driving an Audi right now. Just remember, a salesperson can sell a refrigerator, but only a car guy Should sell a car! More

Excellent customer service I dealt with 4 peoples which were fantastic ! Ms.Lemieux, Mr.Bourgeois, Mr. Trottier and Sasportas. They were all aware of my situation ; thanks to Ms I dealt with 4 peoples which were fantastic ! Ms.Lemieux, Mr.Bourgeois, Mr. Trottier and Sasportas. They were all aware of my situation ; thanks to Ms.Lemieux communication so i didn't had to tell my story 4 times. That is one of the best experience that i lived as for customer service ! I'm working in customer service and what i got is what i'm training my employee to give to the customer so that they will have the best experience ever ! It's easy to lose a customer but hard to bring him back ! With a service like that; price is not a factor ( eventhough they beat all the other bmw dealer that i saw for the same car ) Thanks again Stephane giraldeau More

Greate service Big thanks to m allesio del papa and for all people was worked on my file to get my first bmw :) thant u for all Big thanks to m allesio del papa and for all people was worked on my file to get my first bmw :) thant u for all More