BMW Aurora

Excellent Service The Service Manager John Kim went above and beyond. I’ve been following John since he worked at Endras as a service advisor. He’s always given me ex The Service Manager John Kim went above and beyond. I’ve been following John since he worked at Endras as a service advisor. He’s always given me exceptional service. Now that he’s a Service Manager, I’m sure that his skills will be passed on to his Advisers creating excellent service for BMW Newmarket. More

BEWARE OF SCAM This is the absoulute worst dealership out there, bought a used car from them from out of town, paid them for it, booked a plane ticket to get there o This is the absoulute worst dealership out there, bought a used car from them from out of town, paid them for it, booked a plane ticket to get there only to find out that they ended up selling it to someone else because they could get 1,000 more from that person. DO NOT TRUST THESE PEOPLE, anything they can do to get an extra dollar in their pocket they will extort, scam and pry it out of you all for their own benefit. Even after paying money for a car I guess it’s never really sold at this dealership, I would suggest you go somewhere else, this is just the beginning of how much money they will steal from you. The salesman pulling this scam is MIKE, DO NOT BUY FROM HIM, if you must go here at all. More

Terrible Bought a vehicle from here and traded in my old vehicle and had to put the rest of my balance oweing on my old vehicle on my new loan with the underst Bought a vehicle from here and traded in my old vehicle and had to put the rest of my balance oweing on my old vehicle on my new loan with the understanding they would pay off the old vechicle, it’s now been 2 months and I’ve been paying for 2 cars and only own 1 and this delearship has been very unhelpful when I contact them about it, I would not recommend them to anyone I know More

Excellent customer service Great sales team took care of all my needs, including ones I did not know I had (or asked for). I have been to many different premium car dealerships Great sales team took care of all my needs, including ones I did not know I had (or asked for). I have been to many different premium car dealerships in the GTA, but none come even close when it came to personalized service like this guys. Worth the drive. More

Hai Min is wonderful Hai Min was very professional and courteous. She always kept us informed as to what was happening with our purchase of a used SUV. She was very frien Hai Min was very professional and courteous. She always kept us informed as to what was happening with our purchase of a used SUV. She was very friendly and approachable. Highly recommend her! More

An absolute delight! Haimin was very helpful and knowledgable about the BMW I purchased. I was thoroughly impressed! She educated me and was very accommodating throughout Haimin was very helpful and knowledgable about the BMW I purchased. I was thoroughly impressed! She educated me and was very accommodating throughout the process. I was not planning to buy a car but I am so happy I did. Thank you Haimin! More

No comment No comment, except service Dept wasn’t good, , without getting in to too much detail, I’m still waiting for my car window sticker with car specificiti No comment, except service Dept wasn’t good, , without getting in to too much detail, I’m still waiting for my car window sticker with car specificitions More

New BMW purchase Thanks to Aaron He for his efficient and knowledgeable support during our recent purchase. He is very friendly and eager to make sure that we were sat Thanks to Aaron He for his efficient and knowledgeable support during our recent purchase. He is very friendly and eager to make sure that we were satisfied with every aspect of the deal. The entire team we dealt with were very professional and helpful. Thank you. More

Disappointed to receive over-mileage invoice weeks after My experience with the sales staff was great. However no discussion that I would be charged of over mileage. Got a bill from BMW financial 2 months My experience with the sales staff was great. However no discussion that I would be charged of over mileage. Got a bill from BMW financial 2 months after car was returned. Over mileage with BMW has always been waived since 2004!! I have been leasing a BMW since 2004. Time for something new its obvious there is no appreciation for repeat customers. More

They made the auto buying process easy. I was lucky enough to work with BMW Newmarket. They were very knowledgeable and responded to my questions promptly, even outside of work hours. It st I was lucky enough to work with BMW Newmarket. They were very knowledgeable and responded to my questions promptly, even outside of work hours. It started with their marketing online and led me to a handy search engine. It made the auto buying process easy. I would definitely recommend BMW Newmarket to anyone looking for a car. More