Autorama

I would gladly recommend purchasing from this outlet center. I recently purchased my 2015 VW Passat TDI from Autorama. My overall experience with both their sales and service department has been great. I have be I recently purchased my 2015 VW Passat TDI from Autorama. My overall experience with both their sales and service department has been great. I have been helped by David and Amir in sales & financing and Ray in the service department. I am a mechanic by trade and I deal with dealerships and customers on daily basis. It was very important to me to see how this dealership reconditions their cars prior to sale, and the service that they provide to their customers after the transaction. Their safety procedure in fact was absolutely flawless and the cosmetic looks of their cars are on point according to the vehicle's age and KMs. Also the customer service was pretty much consistent before and after the sale as I needed Ray's help for a minor repair after purchase, and without a question I was looked after. Their transparency and keeping in touch with me throughout the entire transaction were also big factors of my trust to this company. I want to thank Autorama for having such a systematic operation that makes customers feel at ease throughout their vehicle shopping experience, also big thanks to David, Amir, and Ray. I would gladly recommend purchasing from this outlet center. More

Liars for salesman I bought a 2012 Hyundai Elantra 2012 I thought everything would be ok like they promised but when I got the car USB was not workin they lied about is I bought a 2012 Hyundai Elantra 2012 I thought everything would be ok like they promised but when I got the car USB was not workin they lied about is having new brakes and routers it had a old spark plug messed up tires and still I tried not to think it’s them until my transmission and gear shift was givin problem when I asked if it could be fixed they told me without warranty I have to pay by the way I’m a young kid and it’s my first car and I got swindled better off buying a new car from dealership actual dealership More

Poor Customer Service & Harassment after Deal was Made My basic info, birth date was wrong on the loan application. They told me it will be corrected when i pick up vehicle after a week but it wasnt. When My basic info, birth date was wrong on the loan application. They told me it will be corrected when i pick up vehicle after a week but it wasnt. When i asked them, guys were trying to be over-smart with me stating its done on the back end and with the bank itself. I called the bank and spend 45 mins trying to figure out on the day of pick up and it wasnt corrected with them. Autorama wasnt accepting the fact that it wasnt done when the bank was saying birth date is still wrong. Overcharged me for the license number plates, and after I found out that my sticker was only valid for 6 months when they charged me 1 year fees, the car sales rep Sam was too busy answering my phone calls I wrote a review on Google about this dealership and then we though about calling me to return my money if I take off his review. Think 100 times before buying car from this dealership, very bad experience unfortunately. Worst Sales Rep and people working there. More

Best dealership ever Best dealership, I felt welcomed as soon as I walked through the front doors. They Made me feel so comfortable and made buying a new car most enjoya Best dealership, I felt welcomed as soon as I walked through the front doors. They Made me feel so comfortable and made buying a new car most enjoyable . They really know what they’re doing, I didn't look any further. My overall experience was fantastic and most enjoyable. Thanks AUTORAMA, and the rest of the AutoRama Team. I will be back!!!! More

worst experience i had I will never visit their location. they are not trustworthy. one after another lie to the best. they are just sitting over there and playing with the I will never visit their location. they are not trustworthy. one after another lie to the best. they are just sitting over there and playing with the hard working their money. that extended warranty is totally fraud. after i was done with agreement i was being dealt like a last piece. rude behavior of some of their managers. some very shining and brilliant reviews, i do not trust all of them. More

Stressed out I bought a car from here in November 2018. Already changed the engine. Now it seems I have a tranny issue. Got the extended warrenty. It helps but the I bought a car from here in November 2018. Already changed the engine. Now it seems I have a tranny issue. Got the extended warrenty. It helps but the condition with the warrenty company is that you need to take it to a mechanic that they approve of. I did that and was going to be taken for a ride so I had the work done out of my own pocket. I dealt with Dylan and he told me certain things regarding warrenty that were not true. My advice is to make sure you take it to your own mechanic to have a look. Also my vehicle was stored indoors at Autorama. So the car is warm, oil is warm. Everything sounds great. But when I bought it home I hear loud tapping sound from engine. So be careful when buying cars from here or even anywhere. More

great DEALERSHIP, GREAT PRICING, GREAT PEOPLE! I really enjoyed my entire experience at Autorama! They are excellent to deal with and the entire process was great for me. I LOVE my new car and I h I really enjoyed my entire experience at Autorama! They are excellent to deal with and the entire process was great for me. I LOVE my new car and I have recommended it to so many people. My brother financed the same car from them and he is also extremely satisfied. I HIGHLY recommend working with Autorama. More

Great Customer Experience Amir and Faye were really great to me from the moment I walked into Autorama. I actually walked in just because they were close by another dealership Amir and Faye were really great to me from the moment I walked into Autorama. I actually walked in just because they were close by another dealership I went to that was horrible. I seen a car I liked and they’re was no pressure from either one of them for me to purchase it. When I did finally decide to go with it, they made that process sooo easy and precise. I definitely would recommend this dealership to anyone. More

Extended warranty and customer service Just I was trapped with extended warranty, they sell for their benefit not for client. Never ever buy big brand cars from them. Cheap service. Just I was trapped with extended warranty, they sell for their benefit not for client. Never ever buy big brand cars from them. Cheap service. More

FABULOUS Took delivery of a BMW 328XI today and the delivery experience was top notch! Dylan Haddadian took the time to explain all the new features and funct Took delivery of a BMW 328XI today and the delivery experience was top notch! Dylan Haddadian took the time to explain all the new features and functionalities of the car. He is extremely knowledge about BMW and also automotive in general. When we told him we were in a rush, he immediate catered to our need and focused on the essential items. Then he repeatedly offered us to return another time to show us the finer details. This is the making of excellent customer service! In addition, he was very helpful and customer focused. The financing option he provide was amazing , also provided great service by going out of his way and finding us the best rate%. As well, he was able to get us the best trade in price possible too. Thanks Dylan, and AUTORAMA. More