AutoValue Hyundai Niagara Falls

I took my 2005 Elantra in for service and was just checking out the new 2013 Elantra. Ryan Billings introduced himself to my husband and me right away. He was very easy going and i liked that alot. checking out the new 2013 Elantra. Ryan Billings introduced himself to my husband and me right away. He was very easy going and i liked that alot. He let us test drive the cars we wanted and was very knowledgeable and answered all our questions. He was professional without being pushy which i really liked. The staff there were all great and so we bought a 2013 Elantra GT. This is my third new Hyundai and I am sure I will be as pleased with this one as I have with my other 2. I would highly recommend all my friends & family to check out Auto Valu Hyundai & Ryan:) More

The whole sales process from start to finish was really professional and couldn't have been more easy and enjoyable. I have boughten a lot of cars and I must say that Mike was probably the best sales men professional and couldn't have been more easy and enjoyable. I have boughten a lot of cars and I must say that Mike was probably the best sales men I have ever dealt with. He just didn't sell me a car, he also sold me his trust. Trust goes a long way when buying a car and I never felt like anything was being hidden or kept from me. In the end I got a great product for a great price along with great service. Thanks to everyone at Team AutoValue Hyundai for the car of my Dreams! More

Mike had made my new purchase made it the most amazing experience for me, I was treated like a long time friend. When I went to other car dealerships it didn't feel the same and when I went to Autovaule experience for me, I was treated like a long time friend. When I went to other car dealerships it didn't feel the same and when I went to Autovaule Hyundai I was greeted like family. Mike made the process so simple and he explained to me in detail each step of the process. Which took away the stress and anxiety of purchasing my first hyundai. He helped me choose the right vehicle for me based on my needs and plans and I would have to say over all he was just an amazing, well informed and experienced sales associate and it made my new purchase so easy. Mike is just a wonderful person and I would reccomend anyone who may be buying a new vehicle for the first time or buying thier 2nd or 3rd to deal with him. He will have you sitting in your vehicle in no time and it was the best purchase I've made and I love my new car. And yes mike I had my fill of the mandarin last night :)) More

We were shopping around for a new CUV and Joe came outside when we were looking at the Tucson's. He was extremely helpful, polite and professional. He took us out for a test drive and then we went b outside when we were looking at the Tucson's. He was extremely helpful, polite and professional. He took us out for a test drive and then we went back to the office and Joe listened to what our needs were and was able to offer us a comfortable solution. Amelio and Matt came over and said hello and introduced themselves. Our entire experience of buying a new Hyundai was very pleasing and easy. The entire staff went out of their way to make sure we were comfortable with our purchase and ensured our needs were met. Jessica did an excellent job with the paper work and explaining to us the extra protection plans that were available for the vehicle. As a family, we will highly recommend this dealership and these individuals to our family and friends. We will be repeat customers of this dealership when we are in the market for another vehicle. More

I had an amazing experience at AutoValue thanks to Adele and Gisele. Adele was extremely patient and guided me through my first time buying a vehicle. Her outgoing and friendly demeanor seemed rare compared and Gisele. Adele was extremely patient and guided me through my first time buying a vehicle. Her outgoing and friendly demeanor seemed rare compared to other car sales people I have been associated with. She was very understanding about my situation, and I never felt rushed or pressured into a sale. The comfort level was felt from the moment I walked in, to the moment I drove away in my new car. I would highly recommend Adele due to her honesty, commitment and outgoing personality to her job. Gisele dealt with the financial part of my sale. She was also very understanding about my situation, and she bent over backwards to help me out. She treated me not as a young-first-time buyer, but almost like family. Her calm personality made it easy for me to know I was making a great choice in the car, and that my payment would be affordable. Gisele literally took care of everything and lifted all the worry and stress off my shoulders. Her and Adele made my car buying experience very memorable. Thank you to not only Adele and Gisele, but everyone at AutoValue. The entire staff is respectful and knows their customers. They treat you exactly like family, how many other dealerships can you honestly say that about? More

Wow....where to start? This was our second experience purchasing a vehicle from Auto Value Hyundai in under two years. Our first experience, to say the least, was very unsatisfactory and left quite a bit purchasing a vehicle from Auto Value Hyundai in under two years. Our first experience, to say the least, was very unsatisfactory and left quite a bitter taste in our mouths. So, before Christmas, when we had recieved an email regarding upgrading our 2010 Elantra to a brand new 2013 model, we were hesitant. I had actually selected the email to delete but on a second thought decided to read it. With the incentives that were offered we thought "What the heck...what's the worst that can happen?" I filled out the information, hit send and within 30 minutes our phone rang and Mike was on the other end. He was extremely pleasant and far from "pushy" as some sales people can be. We made an appointment for the next day to go in and sit down and talk with him. Right from the moment we met, I knew I liked him! Mike, was unbelievable and went above and beyond to make this time around so much more enjoyable. Mike was welcoming, confident, knowledgeable and always gave us service with a smile. He wasn't afraid to ask Amelio (General Manager...who was wonderful, as well), about anything if he wasn't sure of the answer, to be positive that we got the correct information. He took the time and didn't rush us. He provided us with different options and models and didn't stop until we were completely satisfied with our decision. He even brought us a car to test drive, right off of the freight truck and still wrapped in plastic...a beautiful 2013 Sonata GLS (which by the way, was the one we purchased and had everything that we wanted it to have, right down to colour). We were so incredibly thrilled with our second experience with this dealership, as a direct result of Mike's hardwork and dedication. In the days following our purchase, it was wonderful to hear from Mike asking us how things were going and to see if we were happy with our purchase. I can not recommend him enough!! Even to this day,(actually, three hours ago to be exact) anything that we have needed, he has gone that extra mile to help us out. What more can I say? :) Go see Mike!!! :D More

I found Mike extremenely helpful and he was able to answer most of my questions. He did follow up with me after I purchased the car to see how I like the Sante Fe Sport. I would be happy to deal with answer most of my questions. He did follow up with me after I purchased the car to see how I like the Sante Fe Sport. I would be happy to deal with Mike in the future and I would recommend him to family and friends. More

I live in Toronto and needed some help getting the car I wanted while staying within my budget. Mike was extremely knowledgeable and accommodating with my needs. It was a very pleasant experience working wi wanted while staying within my budget. Mike was extremely knowledgeable and accommodating with my needs. It was a very pleasant experience working with him and I would highly recommend him to anyone looking to purchase a new vehicle. He's your guy!!! More

Entered show room and pleasantly/professionally greated by all employees with a zero wait time. I mentioned that I was only checking out the products available and Mike promoted a test drive in order to g by all employees with a zero wait time. I mentioned that I was only checking out the products available and Mike promoted a test drive in order to get the feel of the car. After the drive and discussing product with Mike and Matt a great price was offered. I still left with deciding on my mind, made some personal calls and made my decission to buy. Called dealership back and made visa deposit. Mike did a great job explaining all the bells and whistles of the Elentra and even personally provided front floor mats for me which was above and beyond his duty. Thanks Mike! I rated every aspect a 5 with the exception of " Overall Exsperience ". There was a short time that I felt uncomfortable. That is when I left the one on one with Mike (washroom) and came back to a different desk where Mike and 2 other people were. Felt a little pressured and thats why I waited until latter to commit to a deal. Obviously I was NOT upset as I did purchase. Will definatley recommend this store. Thanks Andrew ( 2nd Hyundai customer ) More

Melinda went over and above to get me what I wanted and needed even stayed late to finish up what needed doing I will most defiantly go to her for my next vehicle thanks again Melinda for all your time an needed even stayed late to finish up what needed doing I will most defiantly go to her for my next vehicle thanks again Melinda for all your time and effort for the extras More