Audi of Mississauga

Top notch service - Q3 I have been wanting an Audi for a while and initially went to Audi downtown Toronto where there was heavy sales pressure, and I was offered a low trad I have been wanting an Audi for a while and initially went to Audi downtown Toronto where there was heavy sales pressure, and I was offered a low trade in price on my VW. On a whim I decided to drive out to Mississauga and arranged to meet Joe. His laid back, no sales pressure approach made me feel comfortable and he showed me a Q5 vs Q3. He was upfront and honest about the trade in and gave me a price and deal which I knew was good. This was my first luxury car buying experience and the follow through was amazing with Norbert at hand to arrange financing. Joe was always at hand to answer my endless questions and put me at ease, and they delivered everything that was promised. I will recommend this dealership to colleagues, family and friends. More

2012 A4 Avant This was my first time purchasing a certified pre-owned from Audi. My visit to the Mississauga Audi dealership was pleasant and positive. My wife and This was my first time purchasing a certified pre-owned from Audi. My visit to the Mississauga Audi dealership was pleasant and positive. My wife and I were met by Timothy who was very courteous and professional. The process of purchasing the vehicle was hassle free and Timothy was able to arrange a fair trade for our vehicle. We were not pressured into buying and we would definitely recommend Timothy O'Reilly and Audi of Mississauga to our friends. More

Great Customer Service Have now purchased 2 vehicles from Tim O'Reilly. Repeat business says it all! Good product, good staff! Will absolutely recommend to family members Have now purchased 2 vehicles from Tim O'Reilly. Repeat business says it all! Good product, good staff! Will absolutely recommend to family members & friends. More

Great Experience It was great doing a deal with Oz for a certified pre-owned A4. He was great to work with and I would recommend him to anyone. I had been to three o It was great doing a deal with Oz for a certified pre-owned A4. He was great to work with and I would recommend him to anyone. I had been to three other dealerships that day (6 in total) and he was by far the nicest and most courteous sales rep I dealt with. We were able to come to an agreement quickly and the whole experience from start to picking up the car was just so much better than my experiences in the past. Norbert was great as well with financing and they both were able to make the experience very painless. More

Very Happy Customer This was my first time purchasing a vehicle from Audi and I am very pleased with the customer service I received from Timothy O`Reilly. Timothy is ver This was my first time purchasing a vehicle from Audi and I am very pleased with the customer service I received from Timothy O`Reilly. Timothy is very professional, polite, friendly, and helpful. He kept me updated on the whereabouts of my vehicle every so often, and made sure my overall experience at Audi was a pleasant one. I highly recommend Timothy to anyone looking to purchase a new vehicle. I am looking forward to purchasing from him again in the future. Thanks Tim! More

Go see OZ for your purchases for an AMAZING EXPERIENCE OZ is truly an exceptional person when you go to buy a vehicle. We have been in the market for a new vehicle for a number of months now - from Land OZ is truly an exceptional person when you go to buy a vehicle. We have been in the market for a new vehicle for a number of months now - from Land Rover, BMW, Hyundai, Benz etc. The experience has been usually the same - shady sales guy comes to try to sell you a vehicle, realizes you are looking to buy in a couple months and stops paying attention to you - some try to push the sale..overall it sucked. We then went to Audi Mississauga - OZ came to us - we told him the same of how we are looking at options and plan to buy in a few months - he went above and beyond right away, started to show us what the Audi Q3 is all about and told us when we are ready we should come back in and test it out. Answered all our questions, stayed by us to make sure all questions were answered and him being a service technician before told us a bunch of technical details of how Audi is different. We liked the experience so much we went back in the next week - again OZ went above and beyond and best of all he was OPEN, HONEST and TRANSPARENT (This is rare in the car sales world) he told us as is - wasn't shady at all. He gave us all options - went for a test drive, explained all the functionality of the Q3 - he even gave us great discounts in addition to the promo that was going on - even found a discount for working at my current employer - yes that's right he PROACTIVELY found us discounts to save us money!!! We ordered the car and waited - OZ kept in touch with us even did a walk around the car to make sure everything was absolutely perfect - called us right away when he found a couple stone chips on the bumper and said they will take care of right away. When we went to pick up the vehicle he even gave us some audi accessories since it was my wifes bday!! There are MANY MANY things OZ did not have to do - most sales folks sell it and forget it - OZ sold it, kept us updated and worked hard behind the scenes to make sure we had a perfect experience, met us on pick up day and ensured everything was PERFECT before we drove away. If his boss is reading this give him a raise or a promo RIGHT NOW - he is truly a rare gem in the car sales industry and his skill to make sure everything is perfect for the customer, while making sure he is honest and transparent is VERY RARE. We love our Audi Q3 and will definitely be referring people to OZ!! More

I keep coming back to Audi of Mississauga I have been a customer of Bramgate Automotive for many years and have purchased numerous VW and Audi vehicles from them. My latest Audi purchase re I have been a customer of Bramgate Automotive for many years and have purchased numerous VW and Audi vehicles from them. My latest Audi purchase reaffirms my belief that Audi of Mississauga is the best Audi dealer in the GTA and perhaps the province. In particular, Shane's professionalism, product knowledge and sales approach made my latest purchase an absolute pleasure. Once I had selected a vehicle and a mutually agreeable price had been struck, dealing with Norbert (and in his absence Haroon) was just as pleasurable as dealing with Shane. Service, appearance, extended warranty and financing plans were offered and with their help I chose products and services that were of value to me. I couldn't be happier with my decision to continue to deal with Audi of Mississauga. More

Worst Audi Dealerships in the GTA Never coming back here for servicing of my vehicle. Horrible technician who was not only rude and belligerent but returned my car back with marks and Never coming back here for servicing of my vehicle. Horrible technician who was not only rude and belligerent but returned my car back with marks and dirt everywhere. Dean Turner was unable to help with anything since no one was in Service and it was "outside his scope of work" to find someone. This dealership is only into selling cars but after that, they don't give a xxxx. More

Started out well, delivery fraught with mistakes Purchased a CPO A4 from here. Before sale was confirmed with our deposit the service was good, sales staff (Tim and Joe) were patient and friendly and Purchased a CPO A4 from here. Before sale was confirmed with our deposit the service was good, sales staff (Tim and Joe) were patient and friendly and tried to answer my MANY questions. After deposit was provided service went downhill fast. Pros: -friendly pre-sales, good about test drives, low-pressure -fast and straightforward financing process Cons: -dealership pulled new ownership docs for both our existing vehicles even though we agreed to only trade-in one vehicle and charged me the $28 fee for this unnecessary "service" even though I brought the original ownership docs when signing the deal the week before -they screwed up paperwork and assigned the plate from the vehicle we were NOT trading-in to our CPO car. If I hadn't noticed this while reviewing the paperwork at delivery, we would have been driving with BOTH of our vehicles improperly plated/registered and could have been fined if pulled over. We had to wait roughly 2 hours while they sent someone scrambling back to the MTO to correct this. No apology was offered for this massive mistake as Tim had already left for the day and one of our delivery specialists had another appointment when the error was discovered. -CPO checklist, despite being used to justify the high asking price, was inconsistent with vehicle features and not completely filled out -tow hook was missing on delivery and I had to point this out to get one -delivery specialists did not know much about our car and tried to demo features we didn't have I sent emails to the dealership last week describing my experience and have only received the (paraphrased) response "Thank you for your feedback." I don't think anyone actually read my emails. More

Excellent customer service I recently purchased a car from this dealership. I found my Sales Consultant, Ozair (Oz) Naveed, extremely cooperative, professional and very knowledg I recently purchased a car from this dealership. I found my Sales Consultant, Ozair (Oz) Naveed, extremely cooperative, professional and very knowledgable about Audi products. He gave me comparison of features offered by various models and price structure. I changed my mind several time during the course of sales and he showed patience and continued to act professionally and in a courteous manner. I also found Delivery Manager, Eugene Roman, very thorough, helpful and courteous. I must also note that this is the first time a dealership has returned to me old license plates. Finally, this was the sixth dealership with whom I have dealt with so far, and the best one. I will gladly recommend this dealership to anyone looking for a car. More