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Audi Uptown - Service Centre

Markham, ON

4.6
89 Reviews

89 Reviews of Audi Uptown - Service Centre

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April 24, 2022

Damian is an absolute pleasure to deal with. He goes above and beyond to assist me in my inquiries. More

by barbd8
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Damian Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Audi Uptown responded

Hi there, Thank you for taking the time to write a review of your recent experience with us. We take great pride in our awesome team here at Audi Uptown and we are pleased to hear that Damian takes good care of you and your service needs. We appreciate your valuable feedback and look forward to serving you again soon. Cheers, Audi Uptown

November 24, 2021

The service was poor. Michael was outright rude and unhelpful. I decided to try another Audi dealership. Pathetic experience. I would not recommend him. More

by Kevin
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Michael Fong
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

I was heartbroken when my new vehicle was scratched. I walked into the service department and was met immediately by Michael Fong. Despite it being a long weekend and despite others waiting in the servic More

by dr a
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fong
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

Honest and frank about required maintenance. Really like the team there and the communication. No shuttle service during COVID, so they dropped off a loaner during my service so I could get around town and More

by Dubz_dw
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Damian Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Thoughtful advices and fast responses! Damian always deliver a great non pressure approach and excellent service, I know I can count on him because he is always there to help especially emergencies. More

by CeCi T
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Damian Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Consistent professional services from Damian Leung, wish there is high than 5 stars rating I can reflect his services. Friendly environment of the entire dealership makes me keep Audi. Thanks More

by Lily
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Damian Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Damien continues to set the standard for customer service excellence. Always prepared, informed and extending professional courtesy. Even during Covid practices, Damien still manages to exude warm hospitalit More

by Karen Kaizer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Damian Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Wendy is always a pleasure to work with and is consistently helpful and gracious! She makes sure that I am looked after and is A1 when it comes to customer service! More

by russell11
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Sin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Wendy Sin was the service advisor that assisted me with me my annual service. She was exceptional with explanations of all that was required kept me apprised of the timelines and very pleasant to deal wit More

by vittorio.mary
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Sin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Damian helped reschedule my appointment so that my winter tire rims could be balanced which was a huge help. He also organized a road trip test with Steven to assess a small vibration that I experienced sin More

by Douglas.carlisle
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Damian Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven within the service dept helped me with a road test and service which was also excellent.
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