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Audi Uptown - Service Centre

Markham, ON

4.5
86 Lifetime Reviews Review Dealership

86 Reviews of Audi Uptown - Service Centre

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February 24, 2021

"Honest and frank about required maintenance. Really like..."

- Dubz_dw

Honest and frank about required maintenance. Really like the team there and the communication. No shuttle service during COVID, so they dropped off a loaner during my service so I could get around town and brought my car back!

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Recommend Dealer
Yes
Employees Worked With
December 21, 2020

"Consistent professional services from Damian Leung, wish..."

- Lily

Consistent professional services from Damian Leung, wish there is high than 5 stars rating I can reflect his services. Friendly environment of the entire dealership makes me keep Audi. Thanks

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Yes
Employees Worked With
December 21, 2020

"Thoughtful advices and fast responses! Damian always..."

- CeCi T

Thoughtful advices and fast responses! Damian always deliver a great non pressure approach and excellent service, I know I can count on him because he is always there to help especially emergencies.

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Recommend Dealer
Yes
Employees Worked With
December 14, 2020

"Damien continues to set the standard for customer service..."

- Karen Kaizer

Damien continues to set the standard for customer service excellence. Always prepared, informed and extending professional courtesy. Even during Covid practices, Damien still manages to exude warm hospitality and customer care.

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Recommend Dealer
Yes
Employees Worked With
November 30, 2020

"Wendy Sin was the service advisor that assisted me with..."

- vittorio.mary

Wendy Sin was the service advisor that assisted me with me my annual service. She was exceptional with explanations of all that was required kept me apprised of the timelines and very pleasant to deal with.

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Yes
Employees Worked With
November 30, 2020

"Wendy is always a pleasure to work with and is..."

- russell11

Wendy is always a pleasure to work with and is consistently helpful and gracious! She makes sure that I am looked after and is A1 when it comes to customer service!

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Recommend Dealer
Yes
Employees Worked With
November 20, 2020

"Damian helped reschedule my appointment so that my winter..."

- Douglas.carlisle

Damian helped reschedule my appointment so that my winter tire rims could be balanced which was a huge help. He also organized a road trip test with Steven to assess a small vibration that I experienced since the purchase of the car. The overall service was excellent.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven within the service dept helped me with a road test and service which was also excellent.
November 04, 2020

"Good evening,The service at Audi Uptown is prompt and..."

- Paul Schaedlich

Good evening, The service at Audi Uptown is prompt and courteous. The Service advisors are also friendly and knowledgeable and explain well what is going on. Very satisfied.

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Recommend Dealer
Yes
Employees Worked With
October 23, 2020

"My experience with Damian was very good. He is my go to..."

- Joseph Galam

My experience with Damian was very good. He is my go to advisor whenever I need to get my car serviced. He is quick on responding back to my calls/emails and keeps me up to date. I always feel good after I leave the dealership for the great client experience and my loyalty lies with Audi Uptown.

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Recommend Dealer
Yes
Employees Worked With
October 21, 2020

"It was easy to book an appointment. I was greeted by..."

- Peter.porfiris

It was easy to book an appointment. I was greeted by friendly service staff. Was provided a loaner vehicle. Service was completed and my vehicle was ready on time. Very happy with my overall service experience.

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Recommend Dealer
Yes
Employees Worked With
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