Audi Uptown

Visit to Fix Adblu Pump/Sensor I brought my vehicle in because of an Adblu light on my dash. The issue was diagnosed by Uptown as a faulty Adblu pump. Wendy called me back as I brought my vehicle in because of an Adblu light on my dash. The issue was diagnosed by Uptown as a faulty Adblu pump. Wendy called me back as soon as the parts were ready. She was courteous and kept me informed of the status of my repair. Always good to deal with Wendy. More

Took care of the issue I brought the car in for. Service advisor and service manager went above and beyond to make sure my Audi S3 was ready to go. advisor and service manager went above and beyond to make sure my Audi S3 was ready to go. More

Ishmael's Professional Service Help Me Make Order in 1 Day! patience! patience! and patience! thank you for this and your full-understanding on these vehicles :) worries-free for me to get my first Audi and pe patience! patience! and patience! thank you for this and your full-understanding on these vehicles :) worries-free for me to get my first Audi and perhaps more in future! More

Excellent customer service was provided and work was completed on time. It was great dealing with Wendy. She was very professional and courteous about cost and tried her best to provide reasonable pri completed on time. It was great dealing with Wendy. She was very professional and courteous about cost and tried her best to provide reasonable price for the required work. More

Wendy Sin is an exceptional Audi Customer Service! Wendy has provided me in details the work done on my 2011 Audi Q5 115,000 km maintenance service on July 15, 2020 per invoice#94818. Wendy always look Wendy has provided me in details the work done on my 2011 Audi Q5 115,000 km maintenance service on July 15, 2020 per invoice#94818. Wendy always looks out on my best interest and delivered the car as promised. I hope to drive my Q5 trouble free for the next year. More

My visit was very smooth and efficient as usual. I always feel my car is in good hands when I drop it off with Damian. feel my car is in good hands when I drop it off with Damian. More

Damian was thorough with my vehicle Fast and prompt Damian was thorough with my vehicle Fast and prompt service Provide honest opinions with respect to car repairs Treat his customers like his famil Damian was thorough with my vehicle Fast and prompt service Provide honest opinions with respect to car repairs Treat his customers like his family members More

Wendy Sin was the service advisor that assisted me when purchasing/installing a UTR on my Audi. She was very informative and was in constant communication with me with respect to the work being done to ens purchasing/installing a UTR on my Audi. She was very informative and was in constant communication with me with respect to the work being done to ensure there were no surprises upon picking up my vehicle. I enjoyed Wendy’s service and will be contacting her directly in the future if I need my Audi serviced. More

Wendy was very friendly and went through all the information very throughly and clearly. I am happy with the service that was provided by audi. information very throughly and clearly. I am happy with the service that was provided by audi. More

Damian Leung is a fabulous Audi Customer Representative.  He has not failed me when I needed assistance with my Q5, whether it involved coolant problems, tire deflation, advices, maintenance Representative.  He has not failed me when I needed assistance with my Q5, whether it involved coolant problems, tire deflation, advices, maintenance and service...  He is pro-active, one to take actions, provides recommendations and instructions on what steps to take, and guide me to that point.  These are valuable assets for me as a female client.  He also looks out on my best interest.  My next car would have been a BMW, but if Damian continues to be at Uptown Audi, it will definitely be another Audi.  I do hope you will share similar great customer experience and satisfaction with Damien Leung as I have. More