Audi Uptown

Have been dealing with Michael Fong since I got the car, excellent service provided by Michael will not go anywhere else beside Audi Uptown, will recommend to all my friend excellent service provided by Michael will not go anywhere else beside Audi Uptown, will recommend to all my friend More

Highly recommend Audi Uptown, for Happy Audi owners! After a couple of visits to some local Audi dealers, with not so impressive attitude and customer service, we tried Audi Uptown. Here w owners! After a couple of visits to some local Audi dealers, with not so impressive attitude and customer service, we tried Audi Uptown. Here we met Natanel Geiman(Nat) who welcomed us the best and helped us get the best deal to buy our dream car, Audi Q5 Progressive 2020. He went above and beyond to get us our favorite interior features and valued every single detail we wished for. He even accommodated our request to postpone our car pickup due to bad weather. Very professional and great customer service. Good ambience. Quick processing. Will definitely continue with Audi Uptown in future and suggest it to my friends and family as well. Thank you Nat for this wonderful experience!! More

My new A4 2019 Familiarize thoroughly with all the features of my car. Ashley was very knowledgeable. Helped me out by explaining all the features in detail. 5-Star Familiarize thoroughly with all the features of my car. Ashley was very knowledgeable. Helped me out by explaining all the features in detail. 5-Stars More

Gloria Ieong's Outstanding Service! Gloria Ieong's excellent and professional service made us change our minds with originally going with Mercedes. We were debating between two vehicles Gloria Ieong's excellent and professional service made us change our minds with originally going with Mercedes. We were debating between two vehicles from complete different brands. However, due to the detailed exceptional services Gloria provided us, made it such an easy decision for us to go with Audi and not Mercedes. We connected with Gloria on a personal level and she provided some great extensive knowledge on the vehicle that we weren't aware of, which help us made such an easy decision. Gloria gave us lots of patients, explained in great details and was very attentive to our needs. This was very important and she didn't come off as those typical salesman whose intention is to just push for the sale. I would definitely highly recommend my friends and family to look for Gloria on their next and future purchases if they choose to go with Audi. I am very happy with the service and is happy to share with everyone whose looking for an outstanding service. More

Admond Wu was great to deal with at Audi Uptown. I ended purchasing a used vehicle but was impressed with his honest upfront approach when dealing with me. He addressed my needs when purchasing the vehicle purchasing a used vehicle but was impressed with his honest upfront approach when dealing with me. He addressed my needs when purchasing the vehicle. After, I dealt with Kevin Galindo who was also pleasant to deal with. FM More

Incredible Sales Service!!! Mehmood Kalid at Audi Uptown (Markham) absolutely floored me. I actually had very high expectations walking into Audi as it was going to be my second Mehmood Kalid at Audi Uptown (Markham) absolutely floored me. I actually had very high expectations walking into Audi as it was going to be my second vehicle purchase from Audi Uptown and the last person I dealt with was so good that I walked out of there with a deal signed within an hour. Keep in mind that I had already known that salesperson from Benz who scored me a fantastic deal years ago and did the same for me at Audi years later. So my bar was set high. My guy wasn't there as he moved on so Mehmood took care of me and he did an absolutely incredible job. He was highly attentive to my needs. He spent a great deal of time with me and on delivery he spent what I would probably say more time than he really should have. That's how good he is. You won't be disappointed with him. When you go there, please ask for Mehmood. I came to learn that he has extensive experience in vehicle sales with high end cars. I speak this highly of him and I can pretty much personally guarantee that you will be very happy with his service. Thank you Mehmood for surpassing my expectations. I am not easy to please but you did that easily. More

Negative interaction with lady at reception. Not helpful and rather cold and careless in intonation, attitude and facial expression. Hope there is another dealership in the area. There is none in Richmond H and rather cold and careless in intonation, attitude and facial expression. Hope there is another dealership in the area. There is none in Richmond Hill now More

Very professional. Great etiquette in detailing the service required. Calls promptly on schedule changes. Offers more than required explanation on objectives fixtures. Understands auto mechanic functio service required. Calls promptly on schedule changes. Offers more than required explanation on objectives fixtures. Understands auto mechanic functions comprehensively. More

An excellent experience Dean Rodney not only gave me a far better choice and a much better price than was being offered by my former Audi Dealership, but made the entire expe Dean Rodney not only gave me a far better choice and a much better price than was being offered by my former Audi Dealership, but made the entire experience enjoyable. More

Incompetent- Rude - Dishonest Uptown Audi has the worst service department I have ever dealt with. They are incompetent and take zero responsibility for their work. It all flows fr Uptown Audi has the worst service department I have ever dealt with. They are incompetent and take zero responsibility for their work. It all flows from the top where Mark the service manager is rude and dishonest. He only cares for the rating he will get when corporate sends a survey. His staff botched a repair job and instead of taking responsibility asked me to take the car somewhere else. Do yourself a huge favor and stay away from this xxxx hole led by a lying bully More